Back

Niello Audi - Service Center

Sacramento, CA

4.8
291 Reviews

291 Reviews of Niello Audi - Service Center

Sort by
May 31, 2023

I recently had my car serviced at Niello Audi (2350 Auburn Blvd, Sacramento), and I couldn’t be happier with the experience. From start to finish, the team at Niello Audi was professional, friendly, an More

by Art Sarkisyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
Jun 08, 2023 -

Niello Audi responded

Art, Thank you for trusting our Sacramento team for your recent Audi service needs! We're absolutely thrilled to know that you couldn't be happier with the experience! Omead is truly an all-star on our team and it's great to know that he and his technicians went above and beyond to make sure all of the issues were fixed. We will make sure to pass along your kind words and look forward to working with you again in the future!

May 31, 2023

Omead was a complete professional working with. He kept me up-to-date with my car's service status and provided regular updates. When I went to pick up my car my paperwork was ready on the desk f More

by satveer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead
May 31, 2023

Omead was very pleasant to work with. He kept me informed of my car status while I waited. More

by KATIERAMOS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead
May 31, 2023

The service was great, when discussing buying my car, the dealer was patient in answering my questions. Also, after buying my car, the dealer offered me much help with the car, like connecting to MyAudi app. More

by Shining Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake, Charlie Zink
Jun 08, 2023 -

Niello Audi responded

Shining, It's wonderful to hear that this recent service visit and your past sales experience with our team were both worthy of 5-stars! We will make sure to pass your special thanks along to Jacqueline and look forward to working with you again in the future!

May 31, 2023

Service is always great. Omead is my service guy and he is incredible. Hands the best customer and puts my best interests first which means the most to me. More

by AFRAIDERS1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead
Jun 08, 2023 -

Niello Audi responded

We're so happy to hear this! Omead is such an integral part of our team here in Sacramento and it's great to know that he always puts your interests first. Thank you for the review!

May 31, 2023

Friendly and helpful team. Omead's clear communication and professionalism stands out. Great care for the vehicle. More

by Lukasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
May 29, 2023

I would have given this 5 stars but I am not sure the tech was on top of things. Then I brought my car in last year for its annual, the brakes were in "yellow" meaning they needed to be replaced within t More

by mhanson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
Jun 08, 2023 -

Niello Audi responded

I appreciate you bringing this to my attention. I'm glad to know that you enjoyed the communication and price transparency during your recent service visit with Hector. Please give me a call at 916 480-2829 if you would like to discuss the rating your brakes received. I would love to answer any questions you have. Thank you, Scott B, Service Manager

May 28, 2023

Niello Audi always takes great care of my vehicles. Omead and Brian are fantastic and very communicative. More

by LENNEX.DENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead, Jackie and Brain
Jun 08, 2023 -

Niello Audi responded

Thank you for the 5-star review! We're happy to know that our team always takes such great care of your vehicles. We will make sure to pass your kind words along to Omead and Brian. See you next time!

May 27, 2023

I have always been given the best service from this dealership. The employees have always been patient and professional. We have bought two vehicles from Cain Carter, and he has made the process ex More

by stanginit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
Jun 01, 2023 -

Niello Audi responded

Thank you so much for your appreciation and kind words. We have a truly amazing team here in Sacramento and we're glad to know that Cain and the rest of our staff have always provided you with such patient and professional service. We will make sure to pass along your kind words and look forward to working with you again in the future!

May 26, 2023

Dain has always been great and ensures all my work is done timely and with no questions. More

by TRIXYM67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain
Jun 01, 2023 -

Niello Audi responded

Thank you for taking the time to call out Dain's great work! We're glad to know that he always ensures the work on your vehicle is done in a timely manner. We will make sure he sees your review!

...
27
...