Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Niello Audi - Service Center
Sacramento, CA
367 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
367 Reviews of Niello Audi - Service Center
Sort by
January 06, 2025
Great customer service! Explained concerns and identified paw prints on the engine. Helpful identifying potential problems. Explained concerns and identified paw prints on the engine. Helpful identifying potential problems. More
by erikac77
Verified Customer
January 03, 2025
James French was a wonderful service representative when I came in last month due to a recall from the manufacturer. Easy service stop. I came in last month due to a recall from the manufacturer. Easy service stop. More
by KGOODMAN0
Employees Worked With
December 29, 2024
James was great. Explained everything well. Even went out in the rain to bring my car up for pick-up Explained everything well. Even went out in the rain to bring my car up for pick-up More
by DOCAREEN
Employees Worked With
December 28, 2024
Easy to get in and out. Omead is great to work with. I have 2 audis, they service them both. Omead is great to work with. I have 2 audis, they service them both. More
by TRENT
December 28, 2024
Omead provided friendly, knowledgeable service information, kept me updated on timing while I waited, and included tire rotation and balance. Very pleased. information, kept me updated on timing while I waited, and included tire rotation and balance. Very pleased. More
by GINACROW
Employees Worked With
December 26, 2024
This dealership sold me a lemon radio and won't honor the lemon law or anything because it was a dealer demonstrates. My car Q7 has less than 15000 miles and can't fix radio lemon law or anything because it was a dealer demonstrates. My car Q7 has less than 15000 miles and can't fix radio More
by Johnnie Powell
Employees Worked With
Other Employees :
Robert Burris, Harold Valencia, Steve Browning
December 25, 2024
It was a great experience bring my vehicle in for service and get a recall done within a day. and get a recall done within a day. More
by David
Employees Worked With
December 24, 2024
Omead very knowledgeable and helpful! We appreciate him very much. Thank you to him ant to Niello Auto. We appreciate him very much. Thank you to him ant to Niello Auto. More
by acondrin
December 24, 2024
The dealership has a welcoming atmosphere. All staff were friendly and compassionate. The service was timely and well executed. All staff were friendly and compassionate. The service was timely and well executed. More
by MNESMIYAN
December 23, 2024
Would have scored a 5 across the board, but the tech that took my car out after the repair work was completed and blasted around the dealership, pulling 0.8 g in acceleration when it was wet out earns at lea took my car out after the repair work was completed and blasted around the dealership, pulling 0.8 g in acceleration when it was wet out earns at least a 1 star deduction. Also somewhat displeased that when I called to make my appointment, I wasn't told that the starter/alternator wasn't in stock and needed to be ordered - this added 3 days to the duration my car was at the dealership. Dain was awesome, communicative, clear on expectations, etc. Ensured the car was not washed and was stored indoors while in the dealership's possession. More
by ryan.j.trapp
Employees Worked With
