Niello Audi - Service Center

Dane was wonderful - detail oriented, kind and always able to answer my questions on my 2018 Q3. Thanks! able to answer my questions on my 2018 Q3. Thanks! More

Service rep Amead not good at following up or explaining the issues with my car. the issues with my car. More

I have such great confidence in the service department to keep my Audi A5 in perfect condition. I've owned it for almost 12 years and love driving it. Hector has been especially nice, friendly and always e keep my Audi A5 in perfect condition. I've owned it for almost 12 years and love driving it. Hector has been especially nice, friendly and always explains exactly what needs to be done. More

I have an electrical problem they can't fix for almost a year now. Audi america say no fix for a Audi Q7 2021 with only 15 thousand miles. (Greyed out shortcut button and missing A/C sync button. Unacceptab year now. Audi america say no fix for a Audi Q7 2021 with only 15 thousand miles. (Greyed out shortcut button and missing A/C sync button. Unacceptable and Neilo Audi became rude when I questioned the ethics. More

Omead is amazing, extremely helpful, knowledgeable and prompt. I recommend both him and Niello Audi’s service department very highly. prompt. I recommend both him and Niello Audi’s service department very highly. More

poor customer service. I feel like a number and not a person. I try to avoid going when possible. Dain did not help me. He is courteous and I have been helped by him in t I feel like a number and not a person. I try to avoid going when possible. Dain did not help me. He is courteous and I have been helped by him in the past. I was assisted by Omead Anwar, who I would I would prefer to avoid and not be serviced by him ever. (please) More

Omead is great. He understands the value of return business and always strives to exceed expectations. He understands the value of return business and always strives to exceed expectations. More

Thanks to all the assistance I received from Tatyana Homackiit was much less stressful. She was kind, cool and actually felt her concern. She very much loves what she does and is over-the-top helpful Homackiit was much less stressful. She was kind, cool and actually felt her concern. She very much loves what she does and is over-the-top helpful for her customers. Thank you Tatyana. Employees like her will keep your customers returning. She deserves a BONUS. I have no complaints about Niello Audi Auburn CA but do have complaints to Audi Headquarters on their lack of communication!!! More

Dane consistently goes above and beyond in to solve any and all issues we may have with either both of our Audi's. and all issues we may have with either both of our Audi's. More

Great customer service by Hector! He is always courteous and professional in keeping me up to date on my service. He is always courteous and professional in keeping me up to date on my service. More