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Niello Audi - Service Center

Sacramento, CA

4.8
391 Reviews

391 Reviews of Niello Audi - Service Center

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July 16, 2025

Daine was personable, knowledgeable and professional. And he followed up to make sure everything was ok. More

by tpacheco7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 10, 2025

I had several problems with my Q-7 that seemed would be pretty experience to repair Dain went overboard with working to get Zurich to cover these just prior to the 5 year old policy about to expire More

by dickgootee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 06, 2025

I have been bringing my car to Neillo for several years. Everytime I see Omeed, and am so impressed with his kindness. He is always thoughtful and honest. More

by NAHIDEHYAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 03, 2025

Great first service experience. Niello was fast, courteous and thorough. It was quite a distance to go there but Dain made the drive worth it because he explained how I could take b More

by miltonpoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 27, 2025

Omead is always making sure the customer service is the best it can every time More

by CFCOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 20, 2025

Great place for service and do business. I always get treated with priority and professionalism More

by ron_j8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert Davis III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thetford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 19, 2025

We are very happy with the service we received with Omead. Unfortunately the update we needed to have done was not completed. More

by SARASOONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 09, 2025

I can't rate the others because James took care of everything. He is highly knowledgable and explains things in easy to understand terms. Only him as my service rep in the future! More

by MCCABES92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 02, 2025

Outstanding! Took care of our vehicle. Was kind, prompt, and got us the results we needed. More

by krweiss0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 02, 2025

Very pleasant to work with and answered all my questions. Very smooth process and explain all issues. More

by jtindall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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