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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
568 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 568 reviews

December 22, 2024

Wonderful service. That kind of service is truly the reason I continue purchasing Audi automobiles. More

by chearn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana Homacki, she was fantastic!
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Dec 23, 2024 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 21, 2024

James is professional, courteous, attentive, and he answered all my questions. My car was serviced in a timely and professional manner. More

by lila0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 20, 2024

Dane was wonderful - detail oriented, kind and always able to answer my questions on my 2018 Q3. Thanks! More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Niello Audi responded

Thank you for your review and kind words for Dane! Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 15, 2024

Service rep Amead not good at following up or explaining the issues with my car. More

by sandhiker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omead Anwar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 14, 2024

I have such great confidence in the service department to keep my Audi A5 in perfect condition. I've owned it for almost 12 years and love driving it. Hector has been especially nice, friendly and always e More

by LINDARAFFERTYDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cain Carter
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Dec 16, 2024 -

Niello Audi responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 14, 2024

I have an electrical problem they can't fix for almost a year now. Audi america say no fix for a Audi Q7 2021 with only 15 thousand miles. (Greyed out shortcut button and missing A/C sync button. Unacceptab More

by Johnnie Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cain Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
James French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thetford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Browning
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Dec 19, 2024 -

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Johnnie, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 09, 2024

poor customer service. I feel like a number and not a person. I try to avoid going when possible. Dain did not help me. He is courteous and I have been helped by him in t More

by BUNNYJIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omead Anwar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 09, 2024

Omead is amazing, extremely helpful, knowledgeable and prompt. I recommend both him and Niello Audi’s service department very highly. More

by K Faz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Raschein, Steve Browning, Dee Browning
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Dec 09, 2024 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omead and our team here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 09, 2024

Jeff and Dianne were phenomenal to work with and we would highly recommend them for anyone who is looking to purchase an Audi. More

by GC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Holt
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Dec 09, 2024 -

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Thetford General Manager athetford@niello.com

December 07, 2024

Omead is great. He understands the value of return business and always strives to exceed expectations. More

by Joshua Dunn
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Omead here at Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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