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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
514 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 514 reviews

June 21, 2023

Dianne was awesome. She really cared about us. Highly recommend it. Paperwork was fast and easy ;) More

by CLAUDIA
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dianne
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Jun 28, 2023 -

Niello Audi responded

Thank you for the recommendation, Claudia! We're glad to know that Dianne provided you with such awesome and caring service. We will make sure to let her know that you mentioned her. Happy driving!

June 20, 2023

Erik Carr has always been super working with me and my Q7! Loaner service is tip notch too! Thank you! More

by stevehorningeds
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
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Jun 28, 2023 -

Niello Audi responded

Steve, We appreciate you taking the time to leave us a review! We are lucky to have Erik on our team here in Sacramento and we're glad to know he takes such great care of you and your Q7. We look forward to your next visit!

June 20, 2023

Work done within requested timeline. Still can’t get over that it cost $1,500 for a single axel brake job. Customer service was efficient and courteous. More

by NIELLOAUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 30, 2023 -

Niello Audi responded

So glad that we were able to complete the work on your vehicle within the requested timeline and that you appreciated our team's efficient and courteous customer service. If you have any questions or concerns about our service pricing, please do not hesitate to contact me directly at 916 480-2829. Scott B, Service Manager

June 19, 2023

We had a great experience in purchasing our Q8 this past weekend. Special recognition for Toni Biondi our salesman. More

by erik.absalon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Biondi, Charlie Zink
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Jun 21, 2023 -

Niello Audi responded

Congratulations on your new Q8, Erik! We hope you are absolutely loving it so far. We are truly lucky to have Tony on our team here in Sacramento and will make sure he sees your kind words. If any questions come up as you become accustomed to your new Q8, please don't hesitate to reach out to us!

June 18, 2023

Jackie was amazing! So helpful and overall pleasant. She makes you feel welcome and calm throughout the entire process. Very knowledgeable. More

by OBUSTAMANTE77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
Report | Print
Jun 21, 2023 -

Niello Audi responded

Isn't Jackie wonderful? It is such a pleasure having her on our team here in Sacramento and we're glad to know that she made you feel so welcome and calm throughout your visit. We will make sure she sees your kind words and look forward to working with you again in the future!

June 17, 2023

Continue to have excellent service experience at Niello Audi. My service consultant Dain Bryant always goes above and beyond, keeping me informed, doing what he can to make the visit as convenient as possi More

by AMG94107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultant Dain Bryant
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Jun 21, 2023 -

Niello Audi responded

Thank you for your continued trust in our Sacramento Service Team! Dain is truly an all-star on our team here in Sacramento and we're glad to know that he did everything in his power to ensure that your recent visit went smoothly. We look forward to seeing you for your next service!

June 16, 2023

Efficient, courteous, and counted as friends of mine. Very happy and lucky to have Niello Audi in my "circle of care." More

by TEAMROGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter, Scott Bunker, James French, Charlie Zink
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Jun 21, 2023 -

Niello Audi responded

Thank you for your kind words! It is always such a pleasure working with you. We will make sure to pass your special thanks along to Cain, Scott, and James. See you next time!

June 16, 2023

Always received excellent customer services since I bought my car here. They are just better customer service. No doubt about it. More

by erictmchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Jun 21, 2023 -

Niello Audi responded

This is what we love to hear, Eric! Thank you for choosing Niello Audi and for taking the time to leave us a review. Please let us know if there is anything we can assist you with in the future!

June 16, 2023

Erik Carr was my service advisor and the service experience is always great. He is always quick to communicate. More

by MTORRES17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
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Jun 21, 2023 -

Niello Audi responded

We're glad to hear that Erik has always provided you with a 5-star service experience! We will make sure he sees your review and look forward to working with you again in the future.

June 15, 2023

Cain Carter did a great job helping us select a new SQ5. Never heard of Charley Zink More

by MQUINLAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
Report | Print
Jun 21, 2023 -

Niello Audi responded

Congratulations on your new SQ5! We hope you are absolutely loving it so far. We will make sure to pass your special thanks along to Cain, but please do not hesitate to reach out to us if any questions or concerns come up in the future.

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