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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
514 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 514 reviews

September 10, 2023

Personable, knowledgeable. Along with Scott Bunker the reason I keep coming to Neil’s Audi! More

by dody0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

Isn't Scott great? We're definitely lucky to have him on the team. Thanks for continuing to choose Niello Audi and for taking the time to write such a nice review. We appreciate you!

September 09, 2023

This Audi location always has great customer service. I am never kept waiting, always treated graciously and my car is always ready fairly quickly. More

by vanners68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

What a lovely review! It means a lot to us to know that we've earned your loyal business. Know that we're here for you with the same great customer service whenever you need us next.

September 09, 2023

Was very helpful and kind from when I first drove in and when I picked up my car More

by SHARON.G.KRAUSE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

Thanks for the 5-star review, Sharon. We're so happy to hear that our team was both helpful and kind throughout the whole process. See you next time!

September 08, 2023

Eric went above and beyond on my RS6 Avant. He puts his customers first and makes you feel very welcome. Highly recommend Eric and his team at Niello Audi. Eric has taken care of all my Audi ne More

by AMIRZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

Isn't Eric amazing? We're so pleased to hear that he continues to put you, your family and friends, and all of his customers first, and we'll be sure to let him know how much you appreciated his hard work. Enjoy your RS6 Avant!

September 07, 2023

I’ve been taking my Audi S4 here since I bought it at Niello in 2011. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

Thanks for taking the time to leave a review, Tom. We truly appreciate your continued business and we'll be here for you whenever you need us next.

September 07, 2023

Dain is always pleasant and responsive. The whole service department was helpful. I do wish they could give the car a quick wash. More

by BMCDOWELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Niello Audi responded

Thanks for the positive rating. We appreciate your feedback about the car wash and we hope to provide you with an even better experience next time. Happy driving!

September 07, 2023

Dain is always attentive to any issues and goes above and beyond to solve problems. More

by RMETZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Niello Audi responded

Thanks for your continued business! We're thrilled to hear that Dain continues to go above and beyond for you. Please let us know if we can help you with your future automotive needs.

September 06, 2023

The people I dealt with were knowledgable, friendly to work with and followed through on the details. More

by KETCHUMCHARLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

This is what we love to hear! Thank you for taking the time to let us know that our staff was knowledgeable, friendly, and thorough. Happy driving!

September 05, 2023

Cain Carter was exceptional in every way. A complete professional. I would recommend him to anyone who is interested in buying an audi. I did not work with Robert Burris so I didn't rate h More

by JULIA.JENNESS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bryner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Niello Audi responded

Thanks for the 5-star review, Julia! We're definitely lucky to have Cain on the team, and we will pass along your kind words so he knows what an exceptional job he did. Enjoy your new ride!

September 05, 2023

Very poor after sale follow up. Understanding how a new vehicle operates (especially EV) shouldn’t be by reading manual. More

by KCLYDE68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Flynn
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2023 -

Niello Audi responded

Thank you for your feedback and for coming to the dealership and allowing us to help with your vehicle connectivity. At Niello Audi, we are always available to answer any questions you may have and want you to feel confident about using the features your vehicle offers. If there is anything we can do or help with, please do not hesitate to reach out to Brandon or anyone else on the sales team. Thank you, Audi Sales Team.

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