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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
517 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 517 reviews

October 20, 2023

Wish they would have washed the car after servicing. Everything else was very good and efficient, PS. I hate that I have to write reviews, More

by GRETCHENROSE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Niello Audi responded

We do appreciate you taking the time to leave us a review, Gretchen. We apologize that we weren't able to wash your vehicle after your recent service visit. We appreciate your feedback and will make sure it's passed along to our service department. Thank you!

October 17, 2023

Sale was a good experience. Service so far is very good. Staff is very pleasant to work with. More

by GORDON10
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Niello Audi responded

We appreciate you taking the time to leave us a review, Gordon! We look forward to continuing to provide you with a high level of service for years to come.

October 17, 2023

highest ratings that I give and I was very satisfied with the results. Thank you. More

by michaeljmoffett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Niello Audi responded

Thank you for the positive rating, Michael! We're glad to know that you were satisfied with your recent service visit. See you next time!

October 16, 2023

I feel naturally safe and secure with Omead. He’s trust worthy and totally honest. Everyone there seems to be polite and courteous. The guys outside side might need a little kick in the xxx. But More

by galindo.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Niello Audi responded

We are truly lucky to have Omead on our team here in Sacramento, so we're glad to hear that he makes you feel so safe and secure during your service visits! We will make sure to pass your kind words along to him. See you next time!

October 15, 2023

They were fast and courteous. They answered all my questions. I was treated with respect and kindness. I definitely would buy another vehicle here! More

by SHELLEYRN1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Bryner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Niello Audi responded

Thank you for taking the time to walk us through your car buying experience here at Niello Audi, Shelley! So glad that our team was able to answer all of your questions and make the process so quick for you. We look forward to working with you again in the future!

October 15, 2023

Dain Bryant is a consummate profession! Very attentive and communicative. I’ve worked with Dain for many years and highly recommend him! More

by SCOTT.LINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Niello Audi responded

Isn't Dain wonderful, Scott? We're thrilled to know that he has always provided you with attentive and communicative service. We will make sure he sees your kind words and look forward to working with you again in the future!

October 15, 2023

My purchase was made smooth and stress-free by professional and courteous staff. Andrew took the time to follow up twice. Finance dept. was helpful and courteous as well. More

by SONIAKANG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Niello Audi responded

Congratulations on your new Audi, Sonia! It's wonderful to know that Andrew and the rest of our team helped to make the purchase experience so smooth and stress-free. We will make sure to pass your thanks along to Andrew and our Finance Department. Happy driving!

October 15, 2023

Niello found a car for me in Reno. After much discussion, and after a test drive I bought it. Afterwards, I found the window sticker, which warned in bold red letters Mobility Vehicle More

by STUFFS.ROTORS-00
Recommend Dealer
Yes
Employees Worked With
Kao Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Ibanez
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Oct 25, 2023 -

Niello Audi responded

I appreciate you taking the time to walk us through your recent sales experience at Niello Audi and bring this to my attention. If you would be willing to discuss further, please reach out to me at 916-890-0875 at your convenience. Thank you, Robert Burris, Sales Manager

October 14, 2023

Total buying experience was great. Their willingness to negotiate and commitment to their customer service was very much appreciated. More

by EMARTUS1992
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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Oct 18, 2023 -

Niello Audi responded

This is what we love to hear! We know that the car-buying process can be stressful, so it's wonderful to know that you appreciated our team's willingness to negotiate and customer service. Please let us know if there are any Audi sales, service or parts needs that we can lend a hand with in the future!

October 13, 2023

Always great service on my Etron. Waited this time and the care was completed in less than 1 hour More

by smullan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Niello Audi responded

Thank you for trusting our Sacramento team with your e-tron! So glad we were able to get your service completed so efficiently this time. See you at your next visit!

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