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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
543 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 543 reviews

November 18, 2023

Probably one of the best experiences we have ever had buying a car. They truly seem like they work as a team. Anxious to see how our experiences are moving forward after purchase! More

by STEVEANDDJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Bryner
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Nov 20, 2023 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charlie Zink General Manager czink@niello.com (916) 283-7206

November 14, 2023

very nice work, well done. feels comfortable when we were there the whole time. thanks much . More

by ZPZHUANG1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Burris
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Nov 15, 2023 -

Niello Audi responded

Thank you so much for choosing Niello Audi! Congrats on your new purchase, and let us know if we can be of any more assistance! Charlie Zink General Manager czink@niello.com (916) 283-7206

November 13, 2023

Eric is always friendly and keeps me updated on the vehicle status. Check in and out are always easy. More

by BTANK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Niello Audi responded

Thank you for your very kind review. Erik and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 13, 2023

Cain was unreal, super attentive, quick replies, every question answered, as professional as it comes.. smooth transaction , even helped with shipping.. start to finish he was a stud More

by AUDISPORT55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 10, 2023

I am extremely satisfied with my recent car purchase from Nielo Audi dealership. The service and the car exceeded my expectations. More

by GURPREETDHILLON3313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Tracy
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Nov 10, 2023 -

Niello Audi responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Audi! Charlie Zink General Manager czink@niello.com (916) 283-7206

November 10, 2023

I was really happy with the service I received at the Niello Audi Service center. More

by AADITI.PALAVALASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Niello Audi responded

Aaditi, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 09, 2023

professional and courteous. disappointed that water pump failed and head gasket leaked at 63K miles but work was done and vehicle performs well. More

by DNCAMPOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with Dain and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 06, 2023

Mr Carr is very professional and courteous and explains service in excellent detail. They vehicle was ready at the promised time. More

by SARWAREE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erik met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 06, 2023

My service advisor was very professional and courteous , Great customer service , I will highly recommend to all my friends and relatives More

by jporqueza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hector and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 05, 2023

It is a good dealership, and I would recommend Nielo Audi and Cain Carter to anyone looking for a good car. More

by mistergeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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