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Niello Audi
Sacramento, CA
635 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 635 reviews
October 04, 2025
I am happy to do a quick review on service. But the requirement that I write something to complete the survey is annoying and is a disincentive to complete future surveys. But the requirement that I write something to complete the survey is annoying and is a disincentive to complete future surveys. More
by ARLEN.ORCHARD
Verified Customer
October 03, 2025
The service professionals. are exceptional. They make our experience each time we have to bring our Audi in go as smoothly as possible. They explain the needed work in a manner are exceptional. They make our experience each time we have to bring our Audi in go as smoothly as possible. They explain the needed work in a manner that we can understand. One of the reasons we purchased a second Audi within two years is because of the service department! More
by EHUBER8
September 29, 2025
The communication from my service manager was always great and it was always easy to schedule service great and it was always easy to schedule service More
by MICHAELNARTKER
Employees Worked With
September 29, 2025
Omead was awesome and kept me informed the whole time! I’ll definitely be back I’ll definitely be back More
by MANKRIM
September 29, 2025
Knowledgable, professional, personable. Direct and informative discussion concerning first experience with plug in hybrid. Would return. Direct and informative discussion concerning first experience with plug in hybrid. Would return. More
by DNCAMPOS
Employees Worked With
September 25, 2025
Dianne was super helpful and knowledgeable of the car. It was a pleasurable no pressure experience. It was a pleasurable no pressure experience. More
by CARDOSO.SCOTT
Employees Worked With
September 21, 2025
The Service staff is great to work with at Niello! Tatyana goes the extra mile with keeping me updated on my vehicle and ensuring she creates a seamless and an enjoyable experience! Tatyana goes the extra mile with keeping me updated on my vehicle and ensuring she creates a seamless and an enjoyable experience! More
by kristendinsbach
Employees Worked With
Tatyana
September 18, 2025
This dealership was timely and completed the repairs as stated. Mr. French kept me updated on the status of my repairs. stated. Mr. French kept me updated on the status of my repairs. More
by LINDA-PATTON
Employees Worked With
September 16, 2025
Poor customer service. I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occas I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occasions to trouble shoot my issues with the technology of the vehicle. Andrew was the only one that was attentive and gave adequate service. To this day I still haven’t been able to get the technology squared away with my new car More
by MM13
September 04, 2025
my service advisor. Hector is exceptional and taking care of my needs. he takes the pain out of a service call. Hector is exceptional and taking care of my needs. he takes the pain out of a service call. More
by AL35
Employees Worked With
