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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
543 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 543 reviews

December 25, 2024

It was a great experience bring my vehicle in for service and get a recall done within a day. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Niello Audi responded

Thank you for your business and this review, David. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 24, 2024

Omead very knowledgeable and helpful! We appreciate him very much. Thank you to him ant to Niello Auto. More

by acondrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Loud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Omead delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 24, 2024

The dealership has a welcoming atmosphere. All staff were friendly and compassionate. The service was timely and well executed. More

by MNESMIYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 23, 2024

Would have scored a 5 across the board, but the tech that took my car out after the repair work was completed and blasted around the dealership, pulling 0.8 g in acceleration when it was wet out earns at lea More

by ryan.j.trapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Niello Audi responded

We are very happy to have provided you with such a positive experience, Ryan! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Dec 27, 2024 -

ryan.j.trapp responded

Read the review Scott. Very displeased with your techs out flooring my car after completing the service. Dain was great. he's the reason for the overall score.

December 22, 2024

Wonderful service. That kind of service is truly the reason I continue purchasing Audi automobiles. More

by chearn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana Homacki, she was fantastic!
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Dec 23, 2024 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 21, 2024

James is professional, courteous, attentive, and he answered all my questions. My car was serviced in a timely and professional manner. More

by lila0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 20, 2024

Dane was wonderful - detail oriented, kind and always able to answer my questions on my 2018 Q3. Thanks! More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Niello Audi responded

Thank you for your review and kind words for Dane! Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 15, 2024

Service rep Amead not good at following up or explaining the issues with my car. More

by sandhiker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omead Anwar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 14, 2024

I have such great confidence in the service department to keep my Audi A5 in perfect condition. I've owned it for almost 12 years and love driving it. Hector has been especially nice, friendly and always e More

by LINDARAFFERTYDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cain Carter
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Dec 16, 2024 -

Niello Audi responded

Thank you so much for your kind words, Linda, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 14, 2024

I have an electrical problem they can't fix for almost a year now. Audi america say no fix for a Audi Q7 2021 with only 15 thousand miles. (Greyed out shortcut button and missing A/C sync button. Unacceptab More

by Johnnie Powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cain Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
James French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thetford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Browning
Report | Print
Dec 19, 2024 -

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Johnnie, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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