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Niello Audi

Sacramento, CA

4.7
518 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 518 reviews

January 28, 2024

I love Omead and the service he and his team provide There’s no complaints from me More

by janet.nannini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Niello Audi responded

Thank you so much, Janet, for your excellent review! We are so glad that Omead had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 27, 2024

Great service department! Service advisor James went out of his way to make sure I maximized the savings on my 40 and 50k services. More

by BIGDEALS.SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 25, 2024

Very friendly knowledgeable, no surprises! My car was done in time, and no issues after More

by ruthtesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team, Ruth. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 24, 2024

Jacqueline was awesome to work with on my purchase. Highly recommend her and Niello Audi. More

by MATTAPELAND
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Niello Audi responded

It's great to hear that Jacqueline was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Charlie Zink General Manager czink@niello.com (916) 283-7206

January 23, 2024

Dain is extremely helpful and nice, and I appreciate the way the entire service department is so helpful and nice and thorough. More

by KATHLEENQUIJALVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Niello Audi responded

Kathleen, Thank you for taking the time to share your thoughts on working with Dain and our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 20, 2024

James was amazing during the whole process. .. from the very beginning in getting my car in for service, to communication, to the loaner, to getting my car back ahead of when promised. Thank you More

by IHRGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 20, 2024

Mixed review. The car was fine but when the used car was presented it had $5,000 with if add-ons with no explanation until we had to ask. They (he) was nit gonna More

by Reg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh and Steve
Jan 21, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charlie Zink General Manager czink@niello.com (916) 283-7206

January 20, 2024

She was enthusaistic and excited about our purchase. I appreciated her going above and beyond to make sure we understood the process and to answer all questions. I would recommend her as a very compet More

by SMALEX1919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kao Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Charlie Zink General Manager czink@niello.com (916) 283-7206

January 15, 2024

Excellent service and communication. Omar took great care of me and even had my car detailed because they had to keep it for so long (only because they had to special order a part). More

by SHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear Omar was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 12, 2024

Good contact and great service! I had a clear bra applied. The job they did was professional and thorough. More

by MSCHIVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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