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Niello Audi

Sacramento, CA

4.7
543 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 543 reviews

March 18, 2024

COURTEOUS AND PROFESSIONAL. HE KEPT ME UPDATED ON THE PROCESS WHICH WAS VERY MUCH APPRECIATED. NICE GUY More

by MPH002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 12, 2024

My 3rd vehicle I have purchased from Niello. Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows coul More

by PCAT624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 09, 2024

All in al it was a good transaction. The sales person was very nice Decent price More

by JIMMORENOCOMMERCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 09, 2024

Customer-oriented. Excellent and personable service. I recommend this dealership for sales and service with no reservation. More

by rhbardales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 06, 2024

James French, Mark in the shop and Isaac in parts went above and beyond with my extensive car repair. More

by JARED POWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in the shop.
Mar 06, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, Jared, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 06, 2024

Very good, patient and helpful. Very good dealership. I will recommend to my friend of it . More

by CHRISL1923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Flynn, Christian Ibanez
Mar 06, 2024 -

Niello Audi responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 05, 2024

The level of service and professionalism is top notch. I purchased my first Audi A5 from Cain back in 2011 and he created such a great experience, including every time I came in for a routine service that More

by SDUGAN0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Niello Audi responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Cain and truly appreciate your feedback! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 04, 2024

I can’t help but feeling I was ripped off. Basically a glorified oil change for over $1000. My bad for allowing that to happen. Spent $500 diagnosing two other concerns and no resolution of ei More

by Ravjp
Recommend Dealer
No
Employees Worked With
Dain Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Niello Audi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 02, 2024

Excellent customer service and responsiveness to my needs. Incredibly informative and knowledgeable extra words extra words More

by RRPATERNOSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

February 29, 2024

Omar was super helpful and transparent with me about my cars needs. He was super awesome getting me an Uber from campus and back! More

by NMWASSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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