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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
543 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 543 reviews

April 07, 2024

Niello Audi was great! I was impressed by the knowledgeable staff and the straightforward way they do business. After visiting nearby Audi dealerships, it was refreshing to More

by SEALLIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Tracy
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Apr 08, 2024 -

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

April 05, 2024

Dealership is always professional and the service personnel are knowledgeable and understanding. I was helped as soon as I drove in. More

by Janet Rosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana Homacki
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Apr 05, 2024 -

Niello Audi responded

Thank you for the kind words for our service department, Janet! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 05, 2024

I could not be happier with the whole experience and customer service at niello Audi More

by CHELSEABOYER
Recommend Dealer
Yes
Employees Worked With
Brandon Flynn, Ramez Salman
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Apr 05, 2024 -

Niello Audi responded

Thank you, Chelsea. Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

April 05, 2024

Omead was able to get me taken care of same day! Service at Niello is exceptional every single time! More

by Oscar Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Niello Audi responded

Thank you, Oscar! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 03, 2024

Ramez was easy to work with. He was personable and professional. He listened, and addressed my questions and concerns thoroughly. More

by DCMACIAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Salman
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Apr 03, 2024 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ramez here at Niello Audi. Aaron Thetford General Manager athetford@niello.com (916) 283-7206

April 02, 2024

Everyone was very accommodating and willing to listen / thoroughly explain everything so that we were able to understand! More

by JAMALUNAY
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

April 01, 2024

So far, I relationship with the service center has been okay. Since it was twice for the same problem, which did not require anything be done except checking the coolant system there was very little need More

by TCLARKCO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 31, 2024

This has been the best customer service experience I’ve had in years. James is professional, effective and efficient. More

by BDOXSEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 30, 2024

The professional personal service (an always with sensible solution options) is what keeps me coming back! More

by darcybrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Niello Audi responded

Thank you, Darcy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 29, 2024

All of the employees were knowledgeable and friendly. The service on car was done in a timely manner. More

by REDRALEIGHKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramez Salman, Steve Tracy
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Mar 29, 2024 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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