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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
518 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 518 reviews

April 02, 2024

Everyone was very accommodating and willing to listen / thoroughly explain everything so that we were able to understand! More

by JAMALUNAY
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

April 01, 2024

So far, I relationship with the service center has been okay. Since it was twice for the same problem, which did not require anything be done except checking the coolant system there was very little need More

by TCLARKCO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 31, 2024

This has been the best customer service experience I’ve had in years. James is professional, effective and efficient. More

by BDOXSEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 30, 2024

The professional personal service (an always with sensible solution options) is what keeps me coming back! More

by darcybrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Niello Audi responded

Thank you, Darcy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 29, 2024

All of the employees were knowledgeable and friendly. The service on car was done in a timely manner. More

by REDRALEIGHKEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 28, 2024

Excellent service Provided information in a way I could understand Returned my phone calls promptly Tatyana Homacki is a wonderful asset to the company More

by ERINKONEIL56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana Homacki
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Mar 28, 2024 -

Niello Audi responded

Erin, Thank you! Tatyana and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 27, 2024

The entire process was very smooth. Really like the way they resolve questions. No hidden charges. More

by NAUMANK08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. Dianne and our team appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 26, 2024

Sales person Jackie was very helpful and communicative about my new purchase nice positive attitude. The dealership had a good inviting appearance and great coffee too. More

by CHALE86@sbcglobal.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

March 24, 2024

Hector and Omead are your men for the job. All professional and helpful, will ensure you get the service you need in a reasonable time. More

by Lukasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 24, 2024

First class experience from a first class dealership & staff. I highly recommend Christian and Niello Audi. More

by PRITCHARDNICOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ibanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Will
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Christian, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

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