Newins Bay Shore Ford
Bay Shore, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Actually, my sales person was Vincent. He was knowledgeable, patient and a very pleasant person to deal with. I must say this was one of the most easiest auto buying experience I’ve had i He was knowledgeable, patient and a very pleasant person to deal with. I must say this was one of the most easiest auto buying experience I’ve had in a long time. I will definitely continue to use this dealership and I will refer all my friends and family to Newins Ford. More
Kenny Uss in the service department is a total scam artist. I needed to use one of their loaner vehicles while my work truck was in service, and unfortunately there was a fender bender caused by one o artist. I needed to use one of their loaner vehicles while my work truck was in service, and unfortunately there was a fender bender caused by one of my employees with another vehicle. I took full responsibility for the accident, and according to the loaner agreement given, and highlighted by Kenny, a business entity's employees are in fact allowed to drive the loaner vehicle. With that dispute aside, a typed up agreement was then generated by Kenny for me to sign which seemed fishy. Upon review by my attorney, I was told signing this document opened myself up for liabilities which were covered by my insurance policy. Upon refusal of signing the fraudulent document Kenny told me he was withholding my vehicle until I signed the document. Another call back to my attorney and then to Matt the owner's son who handled the situation quite well, and my truck was released, as there was no due cause for them to hold my vehicle by law. All along I told Kenny I would pay for any damages to the loaner vehicle. Next I get a call from my insurance company that a claim was made. I call my agent, and I'm told Kenny called over to tell what happened, and gave no further information on damages, or correspondence from the other insured party. Upon further investigation I was called back by my insurance's claim headquarters and my agent saying Kenny claimed damage to the hood, headlights, grille, front bumper, and front end mechanicals of the vehicle. The vehicle damage was limited to the front license plate bracket, and scuffed paint on the bumper. The state farm representative received pictures of the vehicle from the scene of the accident from me, and affirmed Kenny's accusations were fraudulent, and that their adjuster would be looking into it. I then got Kenny to admit on a recorded line with Ford customer service that the damages were as I described, no other claims were made by any other parties, and that I offered to pay out of pocket for the repairs. I asked Kenny why he wouldn't allow me to pay for the damages to the loaner car out of pocket, and after vehemently avoiding the question on Ford's recorded line, his answer was "You made a mistake and you're going to pay for it" ..... When in this entire altercation did I refuse to take responsibility for what happened Kenny? Or is it just that you're trying to make it hurt as much as possible for an honest customer? The Damage was so minimal I could have returned the car, said nothing, and it would have gone unnoticed with the poor condition the vehicle was already in. Here you are again with egg on your face Kenny, just like with my insurance company for making false insurance claims, my attorney who received your fraudulent paper you tried to get me to sign, and Ford motor company on a recorded line giving false and conflicting information. Attached are the rental agreement, which highlighted is the part Kenny doesn't want to admit, and the damage to their loaner vehicle on the scene. Please tell me if you see any damage to headlights, grille, hood, or how any of the damage photographed could have caused "mechanical front end damage" More
Both Bryan Blanco and Dan Salvatore were amazing. They were both very kind and both answered all my questions and were very helpful. Bryan went out of his way to help me find a car in the color i rea They were both very kind and both answered all my questions and were very helpful. Bryan went out of his way to help me find a car in the color i really wanted. More
Newins is different from other dealerships. I won’t go anywhere else. Dan is very good I won’t go anywhere else. Dan is very good More
I purchased or leased 6 cars over the past 22 years at Newins, need I say more! Newins, need I say more! More
Kyle was a wonderful salesperson. He listened to what I want before showing me cars. Never felt pressured and received a fair price as a repeat customer. He listened to what I want before showing me cars. Never felt pressured and received a fair price as a repeat customer. More
Best place to purchase a car,the salesman are top notch and knowladgable,especially tom soraco i reccomend him and knowladgable,especially tom soraco i reccomend him More
My experience dealing with Phil and Bryan at the Newins Ford was a pleasure. Would recommend this dealership to anyone. Ford was a pleasure. Would recommend this dealership to anyone. More
Salesperson Chris was great and very helpful but finance guy, not very happy and place not very welcoming or personable. Most seemed hassled that you are there and if you should expect to wait, and wait wi guy, not very happy and place not very welcoming or personable. Most seemed hassled that you are there and if you should expect to wait, and wait with no update or info. Except snub associate telling me to take a seat on a couch in the showroom that already filled with other customers waiting. More