Newins Bay Shore Ford

My experience overall was very good. I knew what I wanted when I went to the dealership and Joe was able to sell me the car I was looking for. We worked with colors available and in the end I was hap wanted when I went to the dealership and Joe was able to sell me the car I was looking for. We worked with colors available and in the end I was happy with my choice. When I had an issue turning off my navigation system after I purchased the car, I showed up unannouced and Joe took the time to help me with it. I would recommend this dealership and salesman to my friends and family. More

My sales man, Joe Lucente, was a pleasure to deal with. He was very informative and not pushy at all. He had his work cut for him to to find me exactly the car I wanted and even drove to NJ and back on hi He was very informative and not pushy at all. He had his work cut for him to to find me exactly the car I wanted and even drove to NJ and back on his day off with the car I wanted once he found it. He was very patient with me and even set my cell phone up with the hands free when I picked the car up. I also dealt with Shaun when it came to the financing who was just as informative as Joe in sales. Once the car i wanted was found, the process was so quick and easy. I will be going back to Newins Bay Shore Ford for every car purchase in the future. We are a Ford family and Newins Bay Shore Ford is our dealership. Many thanks, L. Moretti More

Joseph Lucente was our salesman at Newins Ford in Bayshore. Mr. Lucente contacted me regarding an internet inquiry and was helpful from the start. My husband and I were unsure what exactly we were Bayshore. Mr. Lucente contacted me regarding an internet inquiry and was helpful from the start. My husband and I were unsure what exactly we were interested in and Mr. Lucente took the time to show us the different vehicles and features offered. He was very courteous, responsive and knowledgeble. We had a great experience shopping at Newins Ford and would recommend them to our friends and family. More

Friendly and attentive service from the moment I walked in the door. Salesman was knowlegeable about the car and with the manager willing to work with me on the price. After purchase salesman reviewed feat in the door. Salesman was knowlegeable about the car and with the manager willing to work with me on the price. After purchase salesman reviewed features of car. Financed vehicle Shawn in finance department also gave great service. More

It was great going into Newins ford ! Joe Lucente knew the line of products very well. It was a pleasure doing business with him. Thank you Joe. the line of products very well. It was a pleasure doing business with him. Thank you Joe. More

Simply put, Tommy was the most offensive, discourteous, least attentive, least knowledgeable salesmen I have had the misfortune to meet. Quite frankly, it amazes me that this gentleman retains employment a least attentive, least knowledgeable salesmen I have had the misfortune to meet. Quite frankly, it amazes me that this gentleman retains employment at a dealership that positions itself as a customer oriented family business, “committed to a no-pressure, high integrity approach.” Let it be known that as a result of this incident I will never work with your dealership and will advise friends, family and colleagues to do the same. More

This dealership has no idea how to treat a returning customer. They shafted me out of almost $2,000 on a recall and after I tried to work things out with them they did not stand by a loyal customer, bu customer. They shafted me out of almost $2,000 on a recall and after I tried to work things out with them they did not stand by a loyal customer, but instead said, "Oh, well, do what you have to do." After recall was done, because my car sat all winter long and was caused residual repairs because of the wait they did not help with the repairs due to the wait and instead a repair bill of over $600 on top of the already $2000 in rental fees incurred that they had promised to provide. Their response was pointing fingers at everyone but themselves and stating that I fell through the cracks and it was the rental car's fault, the corporation's fault and my fault, but definitely not any of Newin's Bay Shore Ford's fault. This dealership would no sooner throw you under the bus then to admit any responsibility for their oversite, leaving the customer (who's suppose to be always right) holding the bill for a part that was defective and not even produced when I was told it was dangerous to drive the car that I paid for and never late on my payments!!!! My advice is to not deal with this company as I will never and I will tell everyone I know how badly they have treated me!!! The worst customer service ever!!! Especially the owner!!!! More

When first arriving at the dealership it took nearly 15-20 minutes for someone to greet us. Once Howard started working with us, however we were glad that he was the one who approached us. Howard put in 15-20 minutes for someone to greet us. Once Howard started working with us, however we were glad that he was the one who approached us. Howard put in the extra effort and research in answering my questions and showed us that he cared about our business. While the dealership overall might need a little work in greeting ALL customers promptly, Howard had great customer service that made up for it. More

I visited several car dealerships on Long Island and decided to buy my 2012 Ford Edge through Newins Bay Shore. I had the best overall experience at this dealership. Everyone I was in contact with wit decided to buy my 2012 Ford Edge through Newins Bay Shore. I had the best overall experience at this dealership. Everyone I was in contact with with very friendly and knowledgeable. I was extremely happy with my salesman, Howard Revis. He was very kind, knowledgeable, and not pushy, always very prompt in getting back to me with any questions or concerns I had. More

Dealership was excellent with everything, was approved for a lease in 15 minutes, left a deposit for a ford escape and was updated with a sports package at no extra charge. sales man (Howard) was helpful for a lease in 15 minutes, left a deposit for a ford escape and was updated with a sports package at no extra charge. sales man (Howard) was helpful and stuck to his word with everything we agreed on. what was most impressive he was not pushie. More