Newins Bay Shore Ford

Fast and efficient The service reps and staff handled my needs quickly and satisfactorily. Although Ford was very slow to send a recall notice for this steering problem The service reps and staff handled my needs quickly and satisfactorily. Although Ford was very slow to send a recall notice for this steering problem (shame on you), Newins did the required repair in a very short period of time. Waiting was a pleasure and I was on my way in less than an hour. More

They Get The Job Done a nice friendly atmosphere with a professional staff that walks you through your needs with no surprises. One of my vehicles is a 26 year old pick up a nice friendly atmosphere with a professional staff that walks you through your needs with no surprises. One of my vehicles is a 26 year old pick up truck @ 80,000 miles which obviously is not under warranty. One might think I would get raked over the coals, Not so with Marty and Joe they are honest and reputable keeping my old truck running, good as new. The same is true for my 2018 SUV, I'm in and out in less than one hour....a big thumbs up for Newins Bay Shore Ford Service Dept. While I'm at it I would like to give kudos to Larry LaSpisa in the Sales Dept. 631-665-1300 Xt 511. who helped me through the process of selecting the car that I desired and most importantly, the monthly payment that I could afford. Just like their service department the sales department is professional and thoughtful of the customer's needs. I'v been dealing with Newins now for 4 years my only regret is that I did not work with them sooner...... More

Newins Comes Through Again The Newins Bay Shore Ford service department is an extremely professional operation. The service work has always been performed well and delivered wh The Newins Bay Shore Ford service department is an extremely professional operation. The service work has always been performed well and delivered when promised in my over 25 years of utiliizing their services. More

Check Engine Light Issue The Service Representative - as always - was knowledgeable and customer service oriented. He was able to work around my schedule to address my car's The Service Representative - as always - was knowledgeable and customer service oriented. He was able to work around my schedule to address my car's problems. The car was also returned in a reasonable amount of time and in clean condition. More

Very satisfied! Newins Ford is very professional and courteous. They went out of their way to make sure I was completely satisfied. I was happy with my purchase and w Newins Ford is very professional and courteous. They went out of their way to make sure I was completely satisfied. I was happy with my purchase and would recommend this this dealership to others. More

On my 3rd vehicle from them and counting! My family has purchased several cars over the years from Newins. Their atmosphere is friendly and laid back but they get the job done. The process to My family has purchased several cars over the years from Newins. Their atmosphere is friendly and laid back but they get the job done. The process to lease and purchase a car is stress free. I am on car number 3 from them. More

Great Buy at Newins! After searching for months we finally found the perfect family car. The sales team at Newins was professional and not pushy. Matt Stickney did a gre After searching for months we finally found the perfect family car. The sales team at Newins was professional and not pushy. Matt Stickney did a great job! Thanks again! More

Initial service The initial service on my FORD Explorer was performed promptly which was greatly appreciated. Service writers welcome you like a friend and treat you The initial service on my FORD Explorer was performed promptly which was greatly appreciated. Service writers welcome you like a friend and treat you like family. More

Customer for Life I recently had a shifting issue with my 150. Marty is the best. Professional, upfront and honest. He by far is the reason I come to Newins, and will c I recently had a shifting issue with my 150. Marty is the best. Professional, upfront and honest. He by far is the reason I come to Newins, and will continue. Very knowledgable and explains the services and benefits to them. Also big thanks to I think his name is Steve initials SJH. His persistence on replicating the issue that only happened very intermittatly showed dedication. I would ask for him to do all the work on my truck in the future. More

30,000 mile service I made the appointment a couple of days prior and was processed as soon as I arrived at the service desk. My information was confirmed and I waited in I made the appointment a couple of days prior and was processed as soon as I arrived at the service desk. My information was confirmed and I waited in the waiting room. I was a little disappointed with the time it took before my car was actually brought in for service (50 minutes) but once started, the work was done in a timely manner. I believe that when an appointment is made service should start within 15 minutes of the appointment time. Just saying. I still am very satisfied with Newins' performance and will continue to have my vehicle serviced there. More