Newins Bay Shore Ford

Service was good. While the service was done on time and efficient, I had to bring the car in on a weekday as they do not have senior, more trained technicians working While the service was done on time and efficient, I had to bring the car in on a weekday as they do not have senior, more trained technicians working on Saturdays. They will only provide oil and lube services on Saturdays. If that is the policy, Newins should offer loaner cars that have to wait until Monday to be serviced. More

Awesome Dealership This dealership and its employees are extremely considerate to your needs. They are always honest and so fair. No game playing. Great Experience work This dealership and its employees are extremely considerate to your needs. They are always honest and so fair. No game playing. Great Experience working with Tom Siraco to get my new truck. He was very attentive to everything I was looking for and got me everything that I wanted in the new vehicle. More

Excellent service and very pleasant staff no surprises and pleasant service, on time for returning vehicle and was kept involved every step of the way for the service. will return next time. no surprises and pleasant service, on time for returning vehicle and was kept involved every step of the way for the service. will return next time. More

2018 Expedition I live 30 minutes from this dealership I bypass 4 Ford dealerships along the way just to do business with Newins Ford. Previously dealt with another I live 30 minutes from this dealership I bypass 4 Ford dealerships along the way just to do business with Newins Ford. Previously dealt with another dealership, purchased many cars from them but Newins Ford will get my new purchases going forward. Very responsive and accurate in the purchase of my 2018 Ford Expedition. Thank you Xavier. Gary cannizzaro More

Rip-off First - had my vehicle 24 hrs with no diagnosis Second - when finally “diagnosed” was a $600+ cost not covered by warranty.. Third- when I talked to First - had my vehicle 24 hrs with no diagnosis Second - when finally “diagnosed” was a $600+ cost not covered by warranty.. Third- when I talked to family they all told me it was a rip-off & don’t let them do the work—-needed a coolant something cause what I had kepted getting stuck so had to be replaced. Told ford not to do repair & then they had the audacity to charge me 150 for diagnostic service.. to go back to having my car there all day with nothing done ....when I asked why I was told “Monday they only have a skeleton crew on”???? No one ever said my car wouldn’t even be looked at when I brought it at 7:30 a.m. I had to call at 3:30 p.m. to find out what was going on. Told then nothing was done that day. When I told them the inconvenience this caused me I was told Will u can pick it up tonight but the next time u can bring it back is 2 days later....first opening they had. WHAT?? The best part of this? My heat works & they did crap to it. There is more but I’ve said enough ....disappointed in Ford & probably won’t lease or buy another & I m a long-time customer More

Professionalism CJ and his entire staff are true professionals and a pleasure to meet, talk with and do business with. From the time I walked into Newins Ford, I was CJ and his entire staff are true professionals and a pleasure to meet, talk with and do business with. From the time I walked into Newins Ford, I was treated with total respect and starting with the salesman Tom Siraco to the financial manager Joe to the boss and owner of the dealership CJ, they all cared about me and my family needs and put me into the right vehicle that suited our needs. Top notch. Thank you to all. More

Excellent service and customer service Bonnie Lang is an excellent service advisor. She always helps her customers to the full extent. She always makes sure the customer is treated professi Bonnie Lang is an excellent service advisor. She always helps her customers to the full extent. She always makes sure the customer is treated professional and a excellent servicefor the vehicle More

Good job. Quick service. Satisfying results. Keep it up. My time is my own as I run my own vocational based service as a spin-off from years of my work experience. It pays to get a car repaired in a shop tha My time is my own as I run my own vocational based service as a spin-off from years of my work experience. It pays to get a car repaired in a shop that knows its product. Knowing Fords, in my life, is the key as my driving time needs my connections at work or play, day by day. Customer satisfaction is critical in a fast paced world. More

Great Experience As Usual Purchased new 2018 F150 from Mathew Brooks {sales} It is our 5th vehicle purchased in last 5 years all with Matt he helped us get exactly the perfec Purchased new 2018 F150 from Mathew Brooks {sales} It is our 5th vehicle purchased in last 5 years all with Matt he helped us get exactly the perfect truck we wanted from out of state dealership .Highly recommend working with him to any body looking to purchase a vehicle from Newins Bay Shore Ford. Chris Belesi Newins Manger was our 1st experience working with him was extremely helpful and courteous. More

Polite and helpful staff Polite and Helpful staff. Customer orientated service. They were able to take me right away and because they had the part (tire) in stock. They kep Polite and Helpful staff. Customer orientated service. They were able to take me right away and because they had the part (tire) in stock. They kept me informed through out. More