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Newins Bay Shore Ford

Bay Shore, NY

4.8
1,442 Reviews
Newins Bay Shore Ford is Long Island's oldest dealership - serving our customers for over EIGHTY years! As a family owned and operated dealer, we strive to provide a comfortable car buying experience. No fees, no pressure, and no games. Stop in and say hello! Located at 219 West Main Street, Bay Shore NY. West of Fifth avenue.
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219 W Main St

Bay Shore, NY

11706

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Showing 1,442 reviews

December 13, 2018

worst experience ever very bad experience, and I am very easy to please, drove 3 hours to see a truck,, were not negotiable or willing to do anything, even though truck tir More

by rocklandgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Vellila
Dec 13, 2018 -

Newins Bay Shore Ford responded

Here at Newins we try to do everything we can to provide the best customer service possible. As far as your long wait we do apologize, and will continue improving our delivery process. We simply ask that you try to understand that getting a used vehicle prepped, inspected, detailed, registered and billed out takes time. It does however, sadden us that there is no mention of the effort on behalf of our staff to provide you with a totally transparent and comfortable car buying experience. Your initial visit to Newins began with several long phone calls through a BDC Representative of ours who answered all your questions. She patiently went over the vehicles equipment, she discussed the CarFax you mentioned, and she discounted the vehicle $800 dollars before you even arrived at Newins. Upon arrival just moments before closing time, our staff had the vehicle waiting out front for you. The salesman Mike even pulled it inside upon your request, so that you could get a better look at it. You test drove the vehicle, and were given the same price we provided to you over the phone. No bait and switch, no fees, and no games as promised. Unfortunately it is difficult to please every customer. We truly hope you have a better experience in future car buying endeavors. We hope your daughter enjoys hers new vehicle in spite of your unpleasant experience.

Dec 16, 2018 -

rocklandgirl responded

should get your facts straight, I called to see if truck was still available and asked for better price before taking the long ride, call was just a couple of minutes for her to look into those 2 things, never spoke about car fax. we showed up 20 mins before closing , it was dark and yes I asked to pull car in so we can see it in some light, they should have offered that, why would a customer have to request that? you can try and sugar coat all you want, I am a very easy to please person, you sent a review, I am going be honest, you failed big time. especially because you knew the day before we were picking up car, and I asked that the detailing be done and car kept inside until we got there. you also included the previous owners name and address, I wouldn't want that done to me, no hard feelings I didn't have to go thru with sale could of walk away at any time, was my decision, I always follow thru on my word, trait not many have Merry Christmas

December 13, 2018

Typical All I can say is it was typical for Newins Ford. They got it right the first time without surprises and hassles. That's the reason they are my dealer More

by IRISHBUMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Lang, Marty Jacobs
Dec 14, 2018 -

Newins Bay Shore Ford responded

Thank you for your review of Newins and the service department. We appreciate your loyalty to our dealership. :)

December 11, 2018

I really love everyone at Newins Ford! Great place and people to help you get your car fixed! They are all so friendly and great to deal with! Cant thank them enough! More

by brendanmcg25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Stickney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Jacobs
Dec 13, 2018 -

Newins Bay Shore Ford responded

Thank you for your positive review of Newins. We appreciate your business.. :)

December 10, 2018

Stress free dealership! I really love everyone at Newins Ford! They are all so friendly and great to deal with! They really make it so stress free! Phil Calabretta is such a More

by ksikes4182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Newins Bay Shore Ford responded

Thank you for the great review! We're very glad we could assist you with this!

December 10, 2018

Best on LI Cannot thank Greg Bailey enough for his patience, and attention to my needs buying a new car. I was in a serious automobile accident, and needed help More

by stankardmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bailey
Dec 13, 2018 -

Newins Bay Shore Ford responded

Thank you for your positive review of Newins and Greg Bailey. We appreciate your loyalty and business and were happy to assist you on your new Fiesta purchase.. ;)

December 07, 2018

good vehicle service scheduling an appointment is easy, they get you in and out, and the work gets done as requested or recommended. I have been to two other dealerships o More

by David Caputo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bailey, Louisea Miers-Martin
Dec 08, 2018 -

Newins Bay Shore Ford responded

Thank you for your positive review of Newins. We appreciate your business and loyalty.. :)

December 07, 2018

inspection/recall Went for recall fix,and nys inspection. Got the Worx while I was there.On/Out in 2 hours. I've been getting service here for years. The service reps a More

by Guitartom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Rivarola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonnie Lang, Marty Jacobs
Dec 08, 2018 -

Newins Bay Shore Ford responded

Thank you for your positive review of Newins and our service department. Glad to hear you had a great experience, We appreciate your loyalty. ...)

December 07, 2018

Quality I've been with this dealership for 18 years bought new and used cars and have been taking them there for maintenance for as long, that should say som More

by mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Siraco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivarola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonnie Lang, Marty Jacobs, Louisea Miers-Martin
Dec 07, 2018 -

Newins Bay Shore Ford responded

Thank you for your positive review of Newins. We value your business and loyalty.. :)

December 06, 2018

Best vehicle purchasing experience I’ve ever had I told Matt what I was looking for and a day later he called me with multiple options. With pros and cons to most options he helped me narrow down to More

by donald.livoti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Stickney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Newins Bay Shore Ford responded

Thank you for your positive review of Newins and Matt. We appreciate your business... :)

December 06, 2018

Great service I would work with tommy again! He is an amazing salesman I bought 3 cars from him and he is friendly and made the car buying experience amazing! Mich More

by NBHOCKEY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Siraco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Newins Bay Shore Ford responded

Thank you for your positive review of Newins and Tom. We appreciate your loyalty and business.. :)

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