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Newburgh Toyota

Newburgh, NY

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1,048 Reviews

218 Route 17K

Newburgh, NY

12550

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1,048 Reviews of Newburgh Toyota

March 15, 2012

We had a great experience purchasing our new 2012 Toyota Venza with Newburgh Toyota. We could not be happier! Thank you to Mitch Smith as well as Mike Smith! More

by jraines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Smith
Mar 21, 2012 -

Newburgh Toyota responded

Mitch and Mike thank you as well. We are so happy that your experience at Newburgh Toyota was a great one!! Tell your friends and family about us!! Sincerely, Frank Fabiano Gen Sales Manager

March 08, 2012

Maureen Hogg was friendly and helpful and gave us answers to all of our questions. She stayed in good communication and did everything she could to make us happy in our car purchase. More

by laraivchenko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen Hogg
Mar 21, 2012 -

Newburgh Toyota responded

We thank you for the kind words regarding both Maureen and Newburgh Toyota. She is a valued asset to our company and strives to not only make the customer feel welcome, but treat them like family. Sincerely, Frank Fabiano Gen. Sales Manager

March 06, 2012

Maureen was exceptionally kind, customer friendly and very professional.She worked hard to get me the best deal that I needed for my trade-in.I was very pleased with the service I received and will be re More

by jet9957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen Hogg
Mar 06, 2012 -

Newburgh Toyota responded

Thanks so much for your glowing review of Maureen. We here at Newburgh Toyota/Scion take pride in our Sales Associates and always want them to strive to give their very best when working with customers. Maureen takes her customers to heart and always treats them as she would wish to be treated as well. Thanks again for the positive feedback!! Sincerely, Frank Fabiano General Sales Manager

March 01, 2012

I went to the Toyota-Scion dealership in Newburgh because I received an invitation from someone who works for Toyota's Internet department. I was told that I should visit Toyota and consider trading my 2010 More

by Judith Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Graffeo
Mar 06, 2012 -

Newburgh Toyota responded

We are very happy that your experience with John Graffeo was a good one and we are always greatful for our previous customers. As to your unsatisfactory appraisal of our Internet person we are truly sorry about any difficulties you may have had. It is helpful to us in finding out where some of our weaknesses lie: whether in our personnel or our processes. We again apologize for that part of your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. Please contact me anytime to voice your concerns. Sincerely, Frank Fabiano General Sales Manager 845-561-0340

February 28, 2012

Eduardo and the service/sales team really worked with me to get me into a brand new car. I have purchased several cars from this dealership. Every time I am treated with respect and get the car that I am More

by ericshew32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz, Eduardo Ortiz
Feb 29, 2012 -

Newburgh Toyota responded

Thanks so much for your kind words. Eddie is a real asset to our organization as are loyal customers such as yourself. Thanks again for your purchase and we look forward to working with you in the future. Sincerely, Frank Fabiano General Sales Manager

February 23, 2012

My wife and I purchased a 2011 Camry from John and Michael last year and returned this year and purchased a 2012 RAV4. Both experiences were great. There was no pressure and the professionalism was ab More

by johng1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Casey & Michael Smith
Feb 27, 2012 -

Newburgh Toyota responded

Thank you so much for purchasing your 2012 RAV 4 and posting such a positive review . Here at Newburgh Toyota, we take pride in our loyal customers- every effort is taken to ensure a consistant customer experience and satisfaction. As always, we appreciate your business and look forward to serving you again in the future. Sincerely, Frank Fabiano General Sales Manager

February 13, 2012

First of I would like to thank John Graffeo, who really went out of his way in helping me and taking the time to listen to what I was saying. This dealership is very lucky to have a person working there More

by Buster0515
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Graffeo, Lynn Desmond & Frank Fabiano, Frank Fabiano
Feb 27, 2012 -

Newburgh Toyota responded

Thanks again for purchasing your vehicle with us. We are very fond of John Graffeo and his dedication to our customers. At Newburgh Toyota we take pride in training our people to not only provide great service, but to LISTEN to our customers wants and needs and provide them with a vehicle that meets or exceeds their expectations. Both Mr. Desmond and myself work with our customers to explain all the various options both in the vehicles as well as financially to ensure they purchase a vehicle thats affordable and gives them peace of mind throughout their ownership experience. Sincerely, Frank Fabiano General Sales Manager

February 06, 2012

From the moment I walked in I was greeted by an individual(Adam) whom not only loved his job(rare these days) but was also able to answer all my questions in regards to my possible and ultimate pur More

by frankramus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kane, Tony Crisci, Lynn Desmond
Feb 07, 2012 -

Newburgh Toyota responded

Thank you for taking the time to leave some feedback regard your experience at our dealership. At Newburgh Toyota-Scion we are always happy to greet and welcome our customers and give them a positive experience. Adam is a wonderful asset to our team and always willing to help his customers. Thank you again and enjoy your vehicle. If you have any questions or concerns, please feel free to contact us. Sincerely, Frank Fabiano General Sales Manager

February 06, 2012

We had a great experience. We went to the service center for our 2002 Camry. The repairs it needed cost more than the value of the car so we decided that it may be time to trade it in for a newer model. Edu More

by christinerios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz, Eduardo Ortiz
Feb 07, 2012 -

Newburgh Toyota responded

Thank you for taking the time to leave us some positive feedback regarding your experience at our dealership. We work very hard to make our customers buying experience a easy one. Eduardo is a great asset to this team and we are committed to providing you with great customer service. Please let us know if you have any questions or concerns. Thank you again and enjoy your vehicle. Sincerely, Frank Fabiano General Sales Manager

February 01, 2012

Ira was an extremely helpful sales representative. He met our needs and we drove away in a 2011 Toyota Corolla S. We are extremely please with everyone that works within the Newburgh Toyota Dealership. We wi More

by ambernicole18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Oustatcher
Feb 04, 2012 -

Newburgh Toyota responded

Thank you for your positive feedback regarding our dealership. We are always happy to help our valued customers and look forward to serving you again in the near future. If you have any questions or concerns, please let us know. Thank you again and enjoy your vehicle. Sincerely, Frank Fabiano General Sales Manager

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