
Newburgh Toyota
Newburgh, NY

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1,048 Reviews of Newburgh Toyota
We had a great experience purchasing our new 2012 Toyota Venza with Newburgh Toyota. We could not be happier! Thank you to Mitch Smith as well as Mike Smith! Venza with Newburgh Toyota. We could not be happier! Thank you to Mitch Smith as well as Mike Smith! More
Maureen Hogg was friendly and helpful and gave us answers to all of our questions. She stayed in good communication and did everything she could to make us happy in our car purchase. to all of our questions. She stayed in good communication and did everything she could to make us happy in our car purchase. More
Maureen was exceptionally kind, customer friendly and very professional.She worked hard to get me the best deal that I needed for my trade-in.I was very pleased with the service I received and will be re very professional.She worked hard to get me the best deal that I needed for my trade-in.I was very pleased with the service I received and will be recommending this dealer namely Maureen to my friends. More
I went to the Toyota-Scion dealership in Newburgh because I received an invitation from someone who works for Toyota's Internet department. I was told that I should visit Toyota and consider trading my 2010 I received an invitation from someone who works for Toyota's Internet department. I was told that I should visit Toyota and consider trading my 2010 Rav 4 for a new Rav4 and that basically it would be a swap because the dealership was always looking for well kept Toyota's for sale at Toyota certified. The person set up an appointment for me to meet him at Toyota. I kept the appointment and was disappointed not to find this person at Toyota, however, Mr. John Graffeo was very attentive and courteous to myself and my family. I gave him a very high rating because my experience with him was a very good one. Mr. Graffeo was very friendly and warm. We never felt pressured into making a deal. He was very honest and we felt he gave us the best deal possible. This is the first time I have dealt with Mr. Graffeo in all of our years buying a car at Toyota. I buy all my cars at Toyota and have been doing so every 5 years since my first 1989 Toyota Corolla All-trac. Mr. Graffeo spent several hours with us and we left purchasing two cars. ( A 2009 Toyota Corolla and a 2011 Rav 4. I have confidence in Toyota cars and I will continue to purchase Toyota cars. John Graffeo is a very good, kind and patient salesman and we had a great experience buying a car from him. During our visit with him, we were interested in learning about his horses and felt sure That he was a very honest person. In the future if I were to buy a car, I would certainly want him to be my salesman. My only disappointment was NOT with Mr. Graffeo. It was with the dealership. The Internet salesman that phoned me and invited me to come in, I felt was not being honest. He told me that basically he saw the history of my car and the maintenance upkeep and that Toyota may be interested in swapping cars with me for a newer model for about the same monthly price. I didn't get the car for around the same monthly price. This person was not truthful and also he made the appointment with me and did not show up. This is not a good sales practice and I did not appreciate this, especially since I am a very old customer of Toyota. Other than this experience I really enjoyed the experience of purchasing my two Toyota cars. Thank you Mr. Graffeo for the time you spent with us in selecting two great cars. More
Eduardo and the service/sales team really worked with me to get me into a brand new car. I have purchased several cars from this dealership. Every time I am treated with respect and get the car that I am to get me into a brand new car. I have purchased several cars from this dealership. Every time I am treated with respect and get the car that I am looking for. The staff is friendly and not pushy at all. I recommend this dealership to everyone. More
My wife and I purchased a 2011 Camry from John and Michael last year and returned this year and purchased a 2012 RAV4. Both experiences were great. There was no pressure and the professionalism was ab Michael last year and returned this year and purchased a 2012 RAV4. Both experiences were great. There was no pressure and the professionalism was above board. Again thanks to all. More
First of I would like to thank John Graffeo, who really went out of his way in helping me and taking the time to listen to what I was saying. This dealership is very lucky to have a person working there went out of his way in helping me and taking the time to listen to what I was saying. This dealership is very lucky to have a person working there who really cares about the way he interacts with potential costumers. When I started looking to replace my previous vehicle I had an uneasy feeling in my gut about visiting dealership to start looking to replace my vehicle. I spoke, with my son and he recommended this dealership. He had purchased his last vehicle from Newburgh Toyota and will do again because of the way he was treated the time. Well to sum this all up, you can rest assure at this point in time, if things remain the same with the way this dealership treats me, I will recommend this dealership to everyone I know who is looking purchase a Toyota. I again I would like to thank Mr. Graffeo for all his help and honesty, Mr. Desmond who took his time explaining the different options available and Mr. Fabiano who was very helpful to me the day I picked up new Tacoma. More
From the moment I walked in I was greeted by an individual(Adam) whom not only loved his job(rare these days) but was also able to answer all my questions in regards to my possible and ultimate pur individual(Adam) whom not only loved his job(rare these days) but was also able to answer all my questions in regards to my possible and ultimate purchase of a new truck. Tony (Sales Manager) was also very helpful and courteous in his approach and Lynn(Business Manager) answered all my questions in regards to the financing aspect of my purchase.I would highly recommend this dealership to anyone looking to purchase a new or used vehicle. I had recently visited a different Toyota dealership that my wife had purchased 3 new vehicles from. When I asked about the price the salesman , knowing that we were repeat customers with another purchase about a year down the road never bothered to ask his sales manager if he could knock anything off the price. Not even the courtesy of an, I"ll see what I can do for you, only "nope thats the price". Newburgh Toyota was very willing to work with me on this. I'm sure when that next purchase comes due I'll be visiting them again. More
We had a great experience. We went to the service center for our 2002 Camry. The repairs it needed cost more than the value of the car so we decided that it may be time to trade it in for a newer model. Edu for our 2002 Camry. The repairs it needed cost more than the value of the car so we decided that it may be time to trade it in for a newer model. Eduardo was very helpful in letting us know what our options were. We initially thought we would get a certified used car but after hearing about the pros and cons (and pricing)of leasing a new Camry we decided this was a better option for us. Just drove home out new car today and we love it. More
Ira was an extremely helpful sales representative. He met our needs and we drove away in a 2011 Toyota Corolla S. We are extremely please with everyone that works within the Newburgh Toyota Dealership. We wi our needs and we drove away in a 2011 Toyota Corolla S. We are extremely please with everyone that works within the Newburgh Toyota Dealership. We will be back! More