Newburgh Toyota
Newburgh, NY
Filter Reviews by Keyword
By Type
1,048 Reviews of Newburgh Toyota
When I went to Newburgh Toyota Scion, I gave the employees there a tall order: Take my gas guzzling trade-in off my hands, get me the best car possible while financing in the six thousand I still ow employees there a tall order: Take my gas guzzling trade-in off my hands, get me the best car possible while financing in the six thousand I still owe on my old car, and do this all while keeping me at my old monthly payment of about $400.00. Even though this is what I was hoping for in a best case scenario dream world, I never thought it would actually happen. When I got to the dealership, I (well, myself and my mother, who cosigns my car loans for insurance reasons) was paired up with Roger. We both found him to be friendly, knowledgable, and extremely determined to get us the best deal possible. I was shown a variety of options (certified pre owned cards) from the extensive list of cars that Newburgh Toyota has to offer. I picked one out, and the offers were made. They offered me the new car for an extremely fair price, and the price they gave me on my trade-in was right around what I was hoping for. I then met with Lynn in financing, who put all of the paperwork together for the deal. All said and done, my monthly payment was placed right where I wanted it, at around $401.00. Unfortunately, the bank did not approve the purchase. It seems (understandably) that the bank did not want to approve a loan for six thousand more than the preowned car was worth. It seems the deal would not happen. Although the fine folks at Newburgh Toyota had absolutely no control over this outcome, I was happily surprised to see that they refused to give up without exhausting every option. They told me to sit tight while they worked a few angles, to see what they could possibly do. I received a call the next day from both Lynn and Roger, both of whom were excited to tell me the good news: They had an even better deal to offer me! Instead of a 2009 Corolla with 30,000 miles (the previously chosen car), they were going to put me behind the wheel of a brand new 2010 Corolla. Between rebates and ingenious financing, and with a lot of hard work on everyone's part, I ended up with a beautiful new car for a little less per month than I had hoped ($393.00). I could not be happier with the outcome of this purchase. Everyone at this dealership treated myself and my mother with kindness, courtesy, and respect. I'm 26 years old, but I look about 16, and I often find that with my young face and being female I'm often talked down to. This was not the case at this dealership, where I did not sense any trace of condescending treatment or disrespect. I would highly recommend this dealership to any driver, but especially young women, as you will not have to deal with the typical car dealership treatment (you women out there know what I mean!). This is my second vehicle purchase from this dealership (the previous car was totaled in a rear-end accident) and I can't imagine being treated any better. I will continue to buy vehicles at this dealership, and when my mother's car is ready to be replaced she has already told me she will be going there as well. If you're considering a new vehicle, I highly recommend this dealership, and I suggest working with Roger and Lynn, both of whom are my new heros. Thanks!!! More
All members of the team treated us in a very helpful, curtious and professional manner. It was probably the easiest and least stressful purchase that we have ever made. I would recommend this dealershi curtious and professional manner. It was probably the easiest and least stressful purchase that we have ever made. I would recommend this dealership in a heartbeat. Thank you Newburgh Toyota and team. More
Mr. Pauletta was very helpful, polite, informative and just a plesant individual to deal with. He explained all the features on the van and showed how versital it was. His manager was helpful also because just a plesant individual to deal with. He explained all the features on the van and showed how versital it was. His manager was helpful also because we originally intended to buy but ended up leasing a van at a great rate. More
I have used Newburgh Toyota for 10+ years for servicing my Toyota cars & trucks - they are Simply the Best. (I drive past other Toyota dealers to get to Toyota of Newburgh.) One of my older vehicles was r my Toyota cars & trucks - they are Simply the Best. (I drive past other Toyota dealers to get to Toyota of Newburgh.) One of my older vehicles was ready to be traded & luck for me I was pointed towards salesperson Nelson Rivera who helped get my fantastic pricing. I know because I checked with three other discount dealers & none of them could match the price I was given. You can bet your bottom dollar that I'll be back. Thank you Nelson & Toyota of Newburgh for a stellar buying experience! More
By far the best experience I have ever had at a dealership. After visiting two other dealers and not getting taken seriously. When I walked into Newgurgh Toyota I was warmly greeted by Roger Paulet dealership. After visiting two other dealers and not getting taken seriously. When I walked into Newgurgh Toyota I was warmly greeted by Roger Pauletta. He had to stay after hours too complete the transaction, and i was grateful that he did. Now I have the best commuter car I've ever owned. More
I have been a Dodge customer for many, many years. Finally decided to move into a Toyota. First shopped for a vehicle on line, found what I was looking for and sent Newburgh Toyota an email. They con Finally decided to move into a Toyota. First shopped for a vehicle on line, found what I was looking for and sent Newburgh Toyota an email. They contacted me very soon afterwards. I explained what my intentions were and they gave me some "ball park" numbers over the phone. I was pleased enough with what I heard that I immediately drove to their dealership and met with Kelly their internet sales person. She introduced me to Nelson who showed me a few vehicles including the one I was interested in. We took a test drive and then discussed numbers. When I was unable to make up my mind, he brought Milton, their used car sales manager into the deal. He was able to sweeten the pot enough that I purchased the truck right then. We moved on to their F&I guy, Lynn Desmond, who was a complete gentleman. He was able to finalize the deal with really good financing. I was quite impressed with how smoothe everything went. Picked up the truck a few days later and everything is great. Had a few contacts with the dealership since delivery which included sales & service. I must say that I am very pleased with these guys. My "new" truck is a certified pre-owned Tacoma. We worked a platinum warranty into the deal too. I have since recommended this dealership to a few friends of mine who I know are in the market for a new vehicle. I would like to add that this is not the closest Toyota dealership to me. There is one just a few miles up the road. I drove about 20 miles to make the deal here. More
I bought a certified pre-owned Toyota Highlander on Saturday 12/11/2010. What a good experience I had at Newburgh Toyota! Mr. Roger Pauletta was the sales representative who guided me through the enti Saturday 12/11/2010. What a good experience I had at Newburgh Toyota! Mr. Roger Pauletta was the sales representative who guided me through the entire process. He was courteous, and informative. I was not hurried or pressured. Everything was totally professional from the first handshake to the last. I had only come to browse and ask a few questions; I had expected to have to shop more. I drove away with a very nice Highlander. Thank you Mr. Pauletta, I love my Toyota! More
the first time i went to Newburg Toyota dealer i went to accompany my brother to get his toyota. at that time Mr. Ira had the time to show me some vehicles i inquired about. he did such a great job i ended accompany my brother to get his toyota. at that time Mr. Ira had the time to show me some vehicles i inquired about. he did such a great job i ended up buying a vehicle. in Newburg Mr. Ira and every other person i came in contact with did were very curtious and explained everything with details. i would recommend anyone who would want a pleasent experience at a car dealer to visit Newburg Toyota.For now all i have left to say is thank you to the sales team speacilly to Mr. Ira. More
The entire team felt like NON-used car salesman. At no time did I ever feel pressured to buy a car - I just felt like they were helping me as I was looking around. I started out on the internet as I live time did I ever feel pressured to buy a car - I just felt like they were helping me as I was looking around. I started out on the internet as I live in New York City. They had a FJ Cruiser that I really liked and they helped me see that 1) doing business with them was easy 2) buying a car was without sales pressure and without the yucky feeling that sometimes accompanies car sales 3) the warranty process/sale was very informative and without pressure. Actually, buying this car felt like going to the hardware stare where I meet the coolest people. I really liked these folks! I will stay in touch with them! More
I was happy with my experience at Newburg Toyota. Roger, the sales person, was knowledgeable and personable and he did'nt push only made things that I wanted easy. The car was ready on time. The car was cl the sales person, was knowledgeable and personable and he did'nt push only made things that I wanted easy. The car was ready on time. The car was clean and I haven't had any problems with it so far. I'm enjoying this well engineered Prius. I love the style and the ease of priving. I'm looking foward to returning for service. The dealership seemed modern and clean. More