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Newbold Toyota

O'Fallon, IL

4.1
1,564 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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1,564 Reviews of Newbold Toyota

April 29, 2019

Mostly great My only complaint after an oil change—this is the second time in a row the guys have managed to put the wrong info sticker on my vehicle, so all I hav More

by kent.a.christen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Karfs
April 29, 2019

Good dealership to buy a car It was every thing I thought it would be buying my New Car and I had Help from the Dave and Robert to get my new. car More

by WELSHSANDRA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kavran, Dave Stevens
April 28, 2019

Oil change Very helpful and efficient. I like the online component where I could select which extra services I wanted. Made it much more convenient and I was in More

by daniellefuller0325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bechtel
April 27, 2019

40 mi maintenance. Quick, efficient service. Much better than the last time (30 mi maintenance). They accepted discount coupons. Did what was necessary and didn't try to More

by taras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Creek
April 27, 2019

Air bag recall and oil change Everything I expected even more they replaced the recall item sooner than expected was told 2 hours. Also had a offer for a trade in for my car for a More

by erlich2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Miranda, Jeanine Johnston
April 27, 2019

Installed New Tires and Wheels I usually work with Jeanine and she's always very conscientious and personable. Exceptional service. Installed tires and wheels I brought in - didn't More

by p3tacco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
April 27, 2019

Finally just traded in Tacoma I have tried for months for the service department to troubleshoot an odor in my AC system. They could not (or decided to not) fix the problem and my More

by SCOTTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Stiegman, Jeanine Johnston
April 26, 2019

servic check A service check was made and a few minor problems were found and taken care of. Service rep was very helpful and gave me the military discount. More

by wayne4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
April 25, 2019

courteous and efficient My car was making a noise sometimes-not all the time. I thought it was when I applied the brakes but it wasn't that. The service advisor, Shawn, fou More

by godoughertygo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Page, Shawn Karfs
April 25, 2019

Had a perfect experience! I inquired about about a trade in value on my Corolla ..received a great offer and traded up to a 2019 Camry. Every single person that I dealt with f More

by KIMWSSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mohan, Nick Erlinger, Robert Kavran
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