Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Mostly great My only complaint after an oil change—this is the second time in a row the guys have managed to put the wrong info sticker on my vehicle, so all I hav My only complaint after an oil change—this is the second time in a row the guys have managed to put the wrong info sticker on my vehicle, so all I have is the date to use for my next service. Not the fault of the service desk person. More
Good dealership to buy a car It was every thing I thought it would be buying my New Car and I had Help from the Dave and Robert to get my new. car It was every thing I thought it would be buying my New Car and I had Help from the Dave and Robert to get my new. car More
Oil change Very helpful and efficient. I like the online component where I could select which extra services I wanted. Made it much more convenient and I was in Very helpful and efficient. I like the online component where I could select which extra services I wanted. Made it much more convenient and I was in and out very quickly. More
40 mi maintenance. Quick, efficient service. Much better than the last time (30 mi maintenance). They accepted discount coupons. Did what was necessary and didn't try to Quick, efficient service. Much better than the last time (30 mi maintenance). They accepted discount coupons. Did what was necessary and didn't try to sell you extra. Looks like an honest work. More
Air bag recall and oil change Everything I expected even more they replaced the recall item sooner than expected was told 2 hours. Also had a offer for a trade in for my car for a Everything I expected even more they replaced the recall item sooner than expected was told 2 hours. Also had a offer for a trade in for my car for a new one....considering More
Installed New Tires and Wheels I usually work with Jeanine and she's always very conscientious and personable. Exceptional service. Installed tires and wheels I brought in - didn't I usually work with Jeanine and she's always very conscientious and personable. Exceptional service. Installed tires and wheels I brought in - didn't try to sell me equipment. More
Finally just traded in Tacoma I have tried for months for the service department to troubleshoot an odor in my AC system. They could not (or decided to not) fix the problem and my I have tried for months for the service department to troubleshoot an odor in my AC system. They could not (or decided to not) fix the problem and my truck still smells like rotting flesh. I have been to this department 12 months out of 18 months I have owned my vehicle fighting every time to get my problem fixed and they never could. . I fixed my problem today by trading in the Tacoma for a brand new Chevy and could not be happier. Stay away from Newbold at all costs. More
servic check A service check was made and a few minor problems were found and taken care of. Service rep was very helpful and gave me the military discount. A service check was made and a few minor problems were found and taken care of. Service rep was very helpful and gave me the military discount. More
courteous and efficient My car was making a noise sometimes-not all the time. I thought it was when I applied the brakes but it wasn't that. The service advisor, Shawn, fou My car was making a noise sometimes-not all the time. I thought it was when I applied the brakes but it wasn't that. The service advisor, Shawn, found the rattle. The exhaust heat shield was loose. It didn't take the mechanic long to secure it and I was on my way. More
Had a perfect experience! I inquired about about a trade in value on my Corolla ..received a great offer and traded up to a 2019 Camry. Every single person that I dealt with f I inquired about about a trade in value on my Corolla ..received a great offer and traded up to a 2019 Camry. Every single person that I dealt with from salesperson to sales manager and finance manager could not have been more professional this was an overall fabulous experience. More