Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
New RAV4 Lease I was very pleased with Newbold. Our lease was ending and I was going to check out my options about leasing a new car, buying a new car, or buying th I was very pleased with Newbold. Our lease was ending and I was going to check out my options about leasing a new car, buying a new car, or buying the currently leased car. Damon Harkins was the Newbold salesman that’s assisted me with my options. Damon was very professional, extremely courteous and very helpful! I could not have hoped for a better experience. Damon knew everything about my options and worked out a great deal for me. I ended up with another lease. I love the car. When we are ready to buy a second car, we are heading straight to Newbold and Damon Harkins! More
Repeat customer & new lease Great customer service; respectful of our time so they worked expeditiously but patiently spent the needed time to answer all our questions; definitel Great customer service; respectful of our time so they worked expeditiously but patiently spent the needed time to answer all our questions; definitely will return for our next vehicle needs! More
Patient and helpful. Mark was very helpful and went out of his way to find just the car with the features that we wanted. He did an excellent job of explaining all the n Mark was very helpful and went out of his way to find just the car with the features that we wanted. He did an excellent job of explaining all the new features. More
Fantastic employees Everyone one was exstreamly helpfully and answered all my questions. No one hassled me. Damon was fantastic,very fun! The staff was willing to stay la Everyone one was exstreamly helpfully and answered all my questions. No one hassled me. Damon was fantastic,very fun! The staff was willing to stay late to help me and finalize my purchase. No one pressured me to make a decision. More
Purchase new vehicle Price was ok, basically is an obligate purchase according to me, misunderstood on the dealing part, put my deposit payment before i even get to the de Price was ok, basically is an obligate purchase according to me, misunderstood on the dealing part, put my deposit payment before i even get to the dealer to see the vehicle, sale person wasnt making clear of the deal, end up had to buy the vehicle or loose my deposite. Was not a happy customers, wont recommend! More
5th New Car Buy at NB I have been buying Toyotas since 2005 and Newbold has always provided me excellent deals and service. When they stippped provividing car washes sever I have been buying Toyotas since 2005 and Newbold has always provided me excellent deals and service. When they stippped provividing car washes several yearas ago due to their car wash failing they stepped up and provided car washes at nearby car wash. I cannot say anything negative about the dealership except I believe their trade-in values are low but the overall deals are as good as any Toyota dealers in local area. great bunch of people who want your business. More
Start to finish, this was the easiest car purchase ever! Damon was very knowledgeable and helpful through the whole process. I never felt pushed or pressured. Everyone was friendly. I would recommend this de Damon was very knowledgeable and helpful through the whole process. I never felt pushed or pressured. Everyone was friendly. I would recommend this dealership to anyone in the market. I'll definitely be back next time I'm in the market. More
Fantastic David Twigg was an amazing salesman from the beginning. He was straightforward, listened to our wants/needs/concerns, and made this experience go smo David Twigg was an amazing salesman from the beginning. He was straightforward, listened to our wants/needs/concerns, and made this experience go smoothly. We would definitely buy from Papa Twigg and Newbold Toyota again! More
3rd time repeat customer Great low pressure experience. Have bought 2 vehicles from their BMW store, now a Toyota from their Toyota store. Same great experience. David was ver Great low pressure experience. Have bought 2 vehicles from their BMW store, now a Toyota from their Toyota store. Same great experience. David was very helpful in assisting our daughter with her first new car. More
Certified pre owned My salesperson Mark was very trusting...represented Tundra with detail. Everyone at dealership were very friendly and professional! My deal was pretty My salesperson Mark was very trusting...represented Tundra with detail. Everyone at dealership were very friendly and professional! My deal was pretty much done over the phone! Thanks Newbold! More