Back

Newbold Toyota

O'Fallon, IL

4.1
1,564 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

Directions

By Type

1,564 Reviews of Newbold Toyota

May 15, 2019

License Plate Bulb Replacement The job was completed in the time frame given. The cost was acceptable. The service was good. The wait was fine. Doing this survey is a little More

by laharris23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Creek
May 15, 2019

2020 Corolla SE This is the first major purchase I have made since becoming a widow. Everyone I dealt with was professional and yet kind. They were thorough and answe More

by 4mottins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Brian Bechtel
May 14, 2019

Great Service This was my first time using Newbold Service department. It was easy to get an appointment and I didnt have to wait weeks before I could get my car in More

by Maleko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Allen
May 13, 2019

Semi good I only go to Toyota to get my car services. On more than one occasion, there is this one particular worker who ignores me and service everyone except More

by dmarzear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember the name of the male, just his face. I think Jeanine is the lady., Jeanine Johnston
May 13, 2019

Great Customer Service Jeanine always goes the extra mile to make sure I have a great car service experience. She coordinated my ride to and from work and also communicated More

by wkajdenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick (shuttle driver), Jeanine Johnston
May 11, 2019

Great service! Easy in, easy out Great service always! Friendly staff. Car always comes back clean. BTW love the waiting room, very comfy. Easy in and easy out. That’s important to u More

by PEG.MEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Creek
May 11, 2019

Great experience Mark was very helpful setting up my XM radio and cell phone. Also very helpful explaining the different knobs and gadgets in my new Prius. More

by JOYCEEISERLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford
May 11, 2019

Great Place for Service! Took my Toyota here for oil & filter change. I was told that it was time for a Transmission Flush so I had them do that too. When I got home I checked More

by nsb47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Creek
May 09, 2019

Wonderful experience! Every time I go there I am treated well and respectfully and they go above and beyond to be helpful. I use a walker and the customer rep held the door More

by Saucyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Creek
May 09, 2019

Camry Excellent service by Mark Wakeford. This is my seventh vehicle that I have purchased at Newbold. Shawn in the service department does a great job as w More

by MIKE1TAYLOR65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford
...
28
...