Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
routine maintence The people were very nice. I had a lot of things to get done and they told me it would be three hours, but it turned into almost four hours. However The people were very nice. I had a lot of things to get done and they told me it would be three hours, but it turned into almost four hours. However, my car has 190,000 miles on it and I am confident it will last a lot longer. More
Long time customer. I've been doing business with Newbold since 1992 with both sales and service. I've never had a bad experience buying cars or getting them serviced. I've been doing business with Newbold since 1992 with both sales and service. I've never had a bad experience buying cars or getting them serviced. More
Best Experience Mr. Dave was amazing. He immediately started working with me based on my needs. From communicating via text to accommodating us with an early viewing Mr. Dave was amazing. He immediately started working with me based on my needs. From communicating via text to accommodating us with an early viewing of the our truck prior to it being completed of inspections. He also worked with me in my pricing. I am an active duty spouse and my husband was in need of a new vehicle. Dave was able to make my needs and wants for this vehicle purchase possible! Thank you again. More
Fast service Called in a Thursday had an early morning appointment on Monday. Several phone calls from the service rep to keep me informed of the progress on the Called in a Thursday had an early morning appointment on Monday. Several phone calls from the service rep to keep me informed of the progress on the assessment and repairs. Over all a great experience. More
Outstanding service Josh was very helpful. We are from out of town and made the trip just to buy from Newbold. Josh was awesome and very helpful. Everything was set up wh Josh was very helpful. We are from out of town and made the trip just to buy from Newbold. Josh was awesome and very helpful. Everything was set up when we got there. Very fast and easy process. More
Great tire service I needed a new tire thanks to an ill-positioned nail. I got a good price and excellent service. I will definitely be back for replacement of the othe I needed a new tire thanks to an ill-positioned nail. I got a good price and excellent service. I will definitely be back for replacement of the other three tires when the time comes. More
Outstanding Service EVERY time Always great service here and the prices are competitive. I will continue to use this dealer for service as long as I am here. The team is also alway Always great service here and the prices are competitive. I will continue to use this dealer for service as long as I am here. The team is also always friendly. More
Scheduled service 10000 mile Service team very friendly The scheduled service was done on time as expected and will be back at 15000 miles. Jake was a great service rep. Service team very friendly The scheduled service was done on time as expected and will be back at 15000 miles. Jake was a great service rep. More
Newbold Toyota Always Takes Care of Me I have been going to Newbold Toyota for many years now and their customer service is #1! They always take care of any maintenance my car might need bu I have been going to Newbold Toyota for many years now and their customer service is #1! They always take care of any maintenance my car might need but are never pushy at trying to up-sell any of their services. This is what keeps me coming back and ensuring I have a very long term relationship with them. More
Quick visit Came in for my 68,000 checkup. They got the tires rotated, wiper blades replaced and fixed one other small issue in less than an hour. Great job. Came in for my 68,000 checkup. They got the tires rotated, wiper blades replaced and fixed one other small issue in less than an hour. Great job. More