Newbold Toyota
O'Fallon, IL
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1,564 Reviews of Newbold Toyota
Coordinated Servicing I had an issue with an oil control valve. By itself, it would be expensive to fix, but since I was due for new plugs in a few thousand miles, servici I had an issue with an oil control valve. By itself, it would be expensive to fix, but since I was due for new plugs in a few thousand miles, servicing the two items at the same time saved me hundreds. Thanks Shawn! More
2nd time This is the second time buying a new car from Newbold Toyota. My previous car has been serviced exclusively at the dealership and is one of the reason This is the second time buying a new car from Newbold Toyota. My previous car has been serviced exclusively at the dealership and is one of the reasons we felt comfortable purchasing a new vehicle there. More
New Purchase Service from Mike Heermann, our agent, was excellent! I hassle like the typical car salesman. Professional and worked with my requests. Only 2 iss Service from Mike Heermann, our agent, was excellent! I hassle like the typical car salesman. Professional and worked with my requests. Only 2 issues we had: 1. One of the agents or service techs was speeding thru the new car lot while my wife and I were looking at the trucks. Wheels squealing as he took 2 turns too fast until he saw us amd slowed down, some. 2. With all the agents standing around while Mike was closing another sale, we had to leave and come back while truck was being prepped, we had to wait about an hour to have the truck filled with gas and the floor mats I purchased brought out. More
David Twigg was great My salesman David Twigg made everything fast and easy. I would recommend my friends to Newbold Toyota. Everyone is nice. Great selection and the car w My salesman David Twigg made everything fast and easy. I would recommend my friends to Newbold Toyota. Everyone is nice. Great selection and the car was clean when I picked it up. More
Third Lease In 2013–I unexpectedly became a single female with a SUV that needed lots of repair. Since I was mechanically challenged, and living on a tight budge In 2013–I unexpectedly became a single female with a SUV that needed lots of repair. Since I was mechanically challenged, and living on a tight budget, I decided to sell the SUV and lease a Prius. This was a life saver, because of leasing the Prius there was no unexpected repair bills, the lease price was reasonable and the gas bill was almost non existent. I was able to have a VERY RELIABLE car at a reasonable price. Newbold Toyota walked me through each step of the way. Since 2013 I have continue to lease thru Newbold Toyota. I do not like to deal with owning a vehicle and leasing thru Newbold Toyota has taken the headache out of this process. The service department has always been very competent, efficient and kind. The sales department understood my needs and repeatedly found a vehicle to match my needs. More
Excellent service above and beyond Our purchase could not have gone more smoothly. We were coming from out of state and arrived right at closing time. Josh and his team made our trans Our purchase could not have gone more smoothly. We were coming from out of state and arrived right at closing time. Josh and his team made our transaction run smoothly and we never felt rushed. We love our new van. More
Always had great service I have always enjoy Toyota products and the service that the company gives. Shawn is my service person and is always on top of things. I appreciated I have always enjoy Toyota products and the service that the company gives. Shawn is my service person and is always on top of things. I appreciated the updates on the new cars and what offers are there for me. More
Another Great Experience! Being an existing Toyota customer, we knew exactly what we wanted. David Twigg did a great job getting it for us and going through all the options. Being an existing Toyota customer, we knew exactly what we wanted. David Twigg did a great job getting it for us and going through all the options. More
Quick, we’ll done service The oil change and tire rotation on our vehicle was done quickly and accurately. Waiting room was nothing exceptional, comfortable seats and a tv. Cou The oil change and tire rotation on our vehicle was done quickly and accurately. Waiting room was nothing exceptional, comfortable seats and a tv. Courtesy coffee and water available. However, if you prefer artificial sweetener instead of sugar, or if you or your spouse is a Type 1 diabetic, as mine is, bring your own sweetener, they offer none. We will be prepared at our next service appointment. More
New car service My first time with new car and I loved my sales person Amanda. Just took my car in for the 5,000? Mike checkup. The service team not only reminded me My first time with new car and I loved my sales person Amanda. Just took my car in for the 5,000? Mike checkup. The service team not only reminded me but helped me schedule my appointment very courteous More