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Newbold Toyota

O'Fallon, IL

4.0
1,566 Reviews

1282 Central Park Drive

O'Fallon, IL

62269

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1,566 Reviews of Newbold Toyota

December 04, 2012

The people at this dealership were friendly and knowledgeable about their product and programs available to their patrons who walked through their doors . I had a good experience with them. More

by Timm Lashley
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Newbold Toyota responded

Thank you Timm for the kind words. All of our staff constantly go through training to maintain their product knowledge. We want to make sure the customer gets the best possible service when visiting Newbold Toyota. Kent Newbold

December 04, 2012

We have taken our 2002 Camry to be serviced several times at Newbold Toyota. They were always helpful and professional. So much that we bought our new 2012 Toyota Avalon through them. Our sales advisor, Pa More

by moms2012toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2012 -

Newbold Toyota responded

I'm glad your experience was such a pleasant one at Newbold Toyota. Paula and Jeff are great people who are always professional and eager to help. Thank you for choosing Newbold and We look forward to assisting you again in the future. Kent Newbold

December 03, 2012

Excellent service and staff. Mark did a great job of explaining all functions on the vehicle. He was very attentive to our needs and wants. Mark is very friendly and I would recommend him to anyone tha More

by dayron14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford, Matt Mohan
Dec 07, 2012 -

Newbold Toyota responded

Thank you for your purchase and thank you for such a nice review. We are fortunate to have such a great employee like Mark. He is always professional and his knowledge about Toyota vehicles is unprecedented. If there is anything more we can do for you, please don't hesitate to contact us. Kent Newbold

November 24, 2012

We purchased a 2012 Toyota Venza, our Sales person was Mark Wakeford. Mark was the perfect salesperson. He spent a great deal of time with Mary and me, gave us a test drive and discussed all the features More

by bernellwellen
Recommend Dealer
Yes
Employees Worked With
Mark Wakeford
Nov 27, 2012 -

Newbold Toyota responded

Thank you for the kind review and for choosing Newbold Toyota for your newest purchase. Mark has been with us for many years and his customer service is exemplary. He will be there to assist you long after your initial purchase so please be sure to contact him with any questions or issues in the future. -Kent Newbold

November 21, 2012

I've dealt with Nick for the purchase of 3 vehicles, 2 for myself and one for my mother. He's always been very helpful and knowledgeable without being high pressure and pushy. He's committed to making s More

by lcole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
Nov 27, 2012 -

Newbold Toyota responded

Thank you for your continued support of Newbold Toyota. I appreciate that fact that you have purchased 3 vehicles from us and employees like Nick make all the difference in the world. We're lucky to have such a great employee. As for service, please bear with us as we undergo some changes in that department. We have a new manager who will definitely bring back that personal touch. Kent Newbold

November 11, 2012

this was a great experience. convenient, easy and...fun. thanks Mark for helping us through such a big purchase with confidence and expertise. you understood our driving needs, our car purching history, and More

by mkeys78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wakford, Mark Wakeford
Nov 12, 2012 -

Newbold Toyota responded

I appreciate the great review and I'm happy to hear your experience at Newbold was such a positive one. Mark Wakeford is one of the best. We are fortunate to have him as an employee. Please feel free to contact Mark if there is anything else you might need. -Kent Newbold

November 09, 2012

The reason why I bought the Toyota Tacoma at Newbold Toyota is the professionalism of Mr. Nick Erlinger and the quality of the truck. I found the truck at Newbold Toyota, liked it, and had some question More

by EKap21HT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Erlinger
Nov 12, 2012 -

Newbold Toyota responded

Thank you for your purchase and the great review. I'm happy top hear Nick was able to help you and answer all your questions. Nick is a great sales associate and his product knowledge is exceptional. Please continue to call upon Nick if you have any other questions. -Kent Newbold

November 05, 2012

So grateful that Chip Braden was my dealer the day I walked in the dealership, usually when a woman walks in alone to make a big purchase, such as this she is paid no attention, he listen to all my want More

by Maria Landgraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2012 -

Newbold Toyota responded

Maria, Thank you for choosing Newbold Toyota. I'm glad Chip was able to assist you in finding the perfect vehicle. I'm happy to have such a professional salesperson like Chip working for us. Please be sure to contact Chip with anything else that you might need and welcome to the Newbold Family. - Kent Newbold

November 05, 2012

Jeff was great to work with over the phone. I live in MN and ended up purchasing a local car instead, but I truly appreciated Newbold's customer service and willingness to spend time with me and explain eve More

by hrmghow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schaefer
Nov 12, 2012 -

Newbold Toyota responded

Thank you for considering Newbold Toyota. I appreciate the review. It really says a lot about my staff when they receive a glowing review even if they didn't end up selling a vehicle. Please keep us in mind for any of your future automotive needs. -Kent Newbold

October 24, 2012

This is the second Prius we have bought at Newbold's and Dan Molitor was our salesperson both times. Dan was very helpful both times and I specifically requested to work with him. Dan made the purchase exp More

by LarryWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2012 -

Newbold Toyota responded

Thank you for your business and your kind review. Dan is a great salesperson to have here at Newbold and we're proud he is a member of our team. If there is anything else we can assist you with, please feel free to contact us. -Kent Newbold

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