Newbold BMW
O'Fallon, IL
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299 Reviews of Newbold BMW
Newbold made buying a BMW easy and hassle free. I had a great experience at Newbold BMW and with client advisor, Braden Dyer. Braden took care of any questions about the vehicle and even had the t I had a great experience at Newbold BMW and with client advisor, Braden Dyer. Braden took care of any questions about the vehicle and even had the two colors I was between side by side so I could do a comparison. Steve Stiegman made the whole process hassle free. Andy DeVine made the final steps in finance department very smooth and easy. Carlos Holmes was great and very patient with the vehicle overview. More
They made purchasing a car a very pleasant experience. The staff was very friendly. When I purchase my next vehicle, I will get it from this dealership. The staff was very friendly. When I purchase my next vehicle, I will get it from this dealership. More
Awesome to deal with!! I called about a car I was interested in from the website and set up an appointment to come and see it the next day. They had it pulled up and ready I called about a car I was interested in from the website and set up an appointment to come and see it the next day. They had it pulled up and ready for me when I got there. Worked with Mark Swarm on the test drive and the deal - he was fantastic!!! Met with Andy on the rest of the paperwork and we were driving away in our new BMW in less than two (2) hours. I would highly recommend buying a car from Newbold BMW. More
Excellent Had a wonderful experience with the dealership and the agent, Chris Duncan. Everyone was very professional with no pressure. Thank you all for makin Had a wonderful experience with the dealership and the agent, Chris Duncan. Everyone was very professional with no pressure. Thank you all for making the car buying experience so great. I would highly recommend them More
Great experience with no pressure! Mark Swarm came out immediately to greet us and walked us through the lot on a chilly November day. We indicated up front we were just looking to com Mark Swarm came out immediately to greet us and walked us through the lot on a chilly November day. We indicated up front we were just looking to compare BMW, Mercedes and Infinity. Mark was willing to take time with us and explain the options with the BMW X3. After a test drive and Mark explaining all the features, we decided on the spot to buy the X3. I truly appreciated the dealership not putting pressure on us and the ease of how they operate. Carlos Holmes was fantastic as he walked us through all the details with regard to operating the navigation system and features of the car. Andy DeVine was very efficient and had all the paperwork ready when we came to finalize the purchase. This is our second purchase with Newbold and will not be our last. More
Don't go to St. Louis and get lost in the crowd. Called Newbold and spoke with Chris Duncan about a couple of the vehicles that were on their webpage. Chris took his time and explained all of the ve Called Newbold and spoke with Chris Duncan about a couple of the vehicles that were on their webpage. Chris took his time and explained all of the vehicles that I had questions about. I was able to set up a personal appointment and Chris had my vehicle pulled up and ready for me to go on a test drive. Chris' knowledge of the vehicle was impressive and was he answered all the questions that I had prepped for him after reading reviews about the vehicle. Chris didn't try and up sell me and advocated for me with the used car sales manager. Chris was able to get me in and out of the dealership with in the hour. The longest part of the delivery was when the BMW Genius, Carlos Holmes, sat in the vehicle and instructed me about the vehicles options. The personal interaction was great. This is the best dealership I have worked with regarding customer service. What a great group of professionals. More
I highly recommend Newbold BMW sales and service.If you’re looking for a new BMW go see Braden! Purchasing my second BMW 8 years after my first from Newbold was a great no pressure experience. Braden, you’re looking for a new BMW go see Braden! Purchasing my second BMW 8 years after my first from Newbold was a great no pressure experience. Braden, Carlos and Andy were very personable, knowledgeable and patient. The service department is also awesome. Dave and Blaine are always straightforward and honest with maintenance and any repairs. Big thumbs up! More
Excellent! Highly Recommend Bought a factory custom order with them. Excellent communication, friendly, fair pricing! Overall great experience, and will be back in the future. Bought a factory custom order with them. Excellent communication, friendly, fair pricing! Overall great experience, and will be back in the future. Hight Recommend this place to a new car. More
It’s worth the drive from St. Louis to purchase a BMW from Newbold BMW in O’Fallon, IL. Braden was my salesman. He did an excellent job pointing out the features of my new 4-door 3Series. Patrick Newbol from Newbold BMW in O’Fallon, IL. Braden was my salesman. He did an excellent job pointing out the features of my new 4-door 3Series. Patrick Newbold, the sales manager, put together the numbers for me and made the deal. He is extremely knowledgeable about the entire BMW line. He is a remarkable talented young man who is personable and very helpful. Andy handled the paperwork very efficiently and made the process seamlessly smooth. Carlos Holmes delivered the car and patiently helped me understand its many technical features. He made it all make sense. I am enjoying my new 3Series and wouldn’t buy a BMW from anyone else! Highly recommend Newbold BMW. The family owned store treats all their customers like family. More