Newbold BMW
O'Fallon, IL
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299 Reviews of Newbold BMW
Fantastic experience My wife and I are expecting our first child, so it was time to upgrade my 2 seater sports car to something more family friendly. I couldn't have picke My wife and I are expecting our first child, so it was time to upgrade my 2 seater sports car to something more family friendly. I couldn't have picked a better dealership to assist me. Braden and Carlos are both true professionals and made purchasing my new BMW a breeze. I will be back. More
Second vehicle purchase from Braden and Newbold ! Braden and the Newbold team are wonderful. The service guys have been amazing to work with as well. Bought a 335 and an X1 from Braden. They servic Braden and the Newbold team are wonderful. The service guys have been amazing to work with as well. Bought a 335 and an X1 from Braden. They service our X3. Purchase process is easy, fast and no hassles. I wouldn't work with any other dealer when it comes to BMW. More
Superior Experience I have owned BMWs for many years. I chose to buy from Newbold because I appreciate and value the personal service you can only get from a family owned I have owned BMWs for many years. I chose to buy from Newbold because I appreciate and value the personal service you can only get from a family owned store. Kent Newbold's radio ads on KMOX really make that point. From the moment a customer enters the showroom, one can feel the difference of that personable welcoming atmosphere. I worked with Patrick Newbold (Manager) who bowled me over with his overall knowledge of the BMW product line and financing/leasing options. The dealership had many makes and models on site to see, feel and drive. I chose the 2018 X3. Andy Devine handled all the paperwork quickly and seamlessly. Carlos Holmes provided me with a goodie bag of BMW accessories and did an outstanding job delivering the car. He went over all of the options with me. He was very patient with my questions and is a skilled communicator/instructor. It is no wonder he has received awards for his exceptional employee performance. It is a real pleasure purchasing a BMW from Newbold, and it is worth the drive from St. Louis. It really isn't that far. I highly recommend purchasing a car from them. More
Great experience! Great customer service and quality made vehicles. I had a wonderful experience purchasing my BMW from Newbold in O’Fallon, Illinois. I definitely plan Great customer service and quality made vehicles. I had a wonderful experience purchasing my BMW from Newbold in O’Fallon, Illinois. I definitely plan to return in the future! More
Excellent Braden worked so well with us and he was very accommodating and helpful with any questions/concerns we had. I would recommend Braden to everyone :) Braden worked so well with us and he was very accommodating and helpful with any questions/concerns we had. I would recommend Braden to everyone :) More
Outstanding! Thrilled! Couldn't be happier!! I just purchased my 2nd BMW from Newbold. I have been very pleased with the service department and that was a prime reason I came back for my new X3. I just purchased my 2nd BMW from Newbold. I have been very pleased with the service department and that was a prime reason I came back for my new X3. Well, this experience was terrific!. Braden Dyer was wonderful to work with--knowledgeable, friendly, and very accommodating! He found me the perfect car! Andy DeVine made the paperwork very easy. Then Carlos Holmes did an incredible job of teaching me all that was new and programming everything to suit me. What a great team!! Thank you, Newbold--I couldn't be happier! More
Persistence pays. Stephanie never gave up trying to work a deal. She has a positive attitude and warm smile, I really appreciate being able to negotiate via text and em Stephanie never gave up trying to work a deal. She has a positive attitude and warm smile, I really appreciate being able to negotiate via text and email. Proves it can be done without the old fashioned sales tactics. More
Great Experience I was looking for a particular vehicle for my daughter for her graduation present. When I came across one we liked at Newbold, Braden was very helpfu I was looking for a particular vehicle for my daughter for her graduation present. When I came across one we liked at Newbold, Braden was very helpful in our purchase process. We live about 3 hours away from the dealership and we were able to send photos, gather information and even get a trade estimate via email and text. Carlos was instrumental in explaining the BMW features to my daughter and she loves her new car! Definitely worth the drive! More
Amazing - No Pressure Service Extremely friendly staff. Greated at the door and let free explore. All messages returned promptly and professionally. Excellent follow up. My exp Extremely friendly staff. Greated at the door and let free explore. All messages returned promptly and professionally. Excellent follow up. My experience at Newbold BMW was sure pleasure. Braden clearly went out of his way for our needs, including closing on his day off. More
Best Car Buying Experience Ever The team at Newbold BMW was excellent. I first encountered Andy on his way to lunch, he approached me and my mom with a friendly hello and started a The team at Newbold BMW was excellent. I first encountered Andy on his way to lunch, he approached me and my mom with a friendly hello and started a natural conversation. He found out exactly what I needed in a car and immediately suggested a few options. We test drive 1 that day. He passed us on to Stephanie in sales, who was also excellent, providing great information on the cars available. I had appointments at another location, so I wasn't sure about buying from Newbold. I made a "just in case" appointment with Stephanie for the next day. I came back with a made up mind the next day only because the team.was so engaging and made a great connection with me and my mom. I could have bought the same type of BMW from any dealer. However, your team.is the best. Every person we came in contact with was so kind and informative. We ended our visit with Carlos, the BMW genius and he is just that, a genius. He was very helpful and rounded off a great visit to buy a car! I will come back for my next one!!! More