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New Rochelle Chevrolet
New Rochelle, NY
91 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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91 Reviews of New Rochelle Chevrolet
February 22, 2018
2nd Successful Lease ! I just recently leased my second car from New Rochelle Chevrolet. Lauren and Joel made my experience effortless yet again! I didn't even have to come I just recently leased my second car from New Rochelle Chevrolet. Lauren and Joel made my experience effortless yet again! I didn't even have to come to the dealership to pick up my new car, my 2018 Traverse and the paperwork were delivered to my house for my convenience. I would highly recommend both of them and New Rochelle Chevrolet to anyone looking for a vehicle, they are professional and make sure that their clients are taken care of. I can't wait to come back in three years for my next car. Thank you both! More
by Dominick Sputo
Employees Worked With
Lauren & Joel
February 14, 2018
Excellent Deal I had an excellent customer service experience from David and staff at NRChevy. I got out of my old lease and got into a new one at a lower payment. I had an excellent customer service experience from David and staff at NRChevy. I got out of my old lease and got into a new one at a lower payment. More
by Eduardofree
Employees Worked With
David Vega, Jr. & John Strazza
January 29, 2018
Terrible customer service I would highly recommend you go somewhere else. The people that work here are incompetent of what they are doing and lack communication skill. When as I would highly recommend you go somewhere else. The people that work here are incompetent of what they are doing and lack communication skill. When asked a question you are considered abusing them. I have never been treated so poorly at a car dealership. How do they stay in business and how does Chevy allow this. More
by ccrainman
Employees Worked With
Jon Romero
January 26, 2018
New Lease - Chevy Equinox Excellent service! Walked out extremely pleased with the deal I received. Mike and his colleague were excellent at meeting my needs and wants. Spaciou Excellent service! Walked out extremely pleased with the deal I received. Mike and his colleague were excellent at meeting my needs and wants. Spacious car, lowest payment possible. Highly recommend. More
by Hzlsnts
Employees Worked With
Mike DePalma
November 16, 2017
Great! My experience at Chevy in New Rochelle was remarkable. This is my second time purchasing a vehicle with sales consultant Khaled Khan & I would highly My experience at Chevy in New Rochelle was remarkable. This is my second time purchasing a vehicle with sales consultant Khaled Khan & I would highly recommend him to everyone. He's very reliable, communicates well, and knowledgeable of inventories..BEST SALES REP!!!!! More
by smanradgh
Employees Worked With
Khalid khan
October 27, 2017
Best experience ever My fist time leasing a car and Ray the sales Person from new Rochelle Chevy dealership made my experience great. He did everything for me. It was an e My fist time leasing a car and Ray the sales Person from new Rochelle Chevy dealership made my experience great. He did everything for me. It was an easy thing to do. He helped me find my dream car for an amazing price. He really doesn't stop until he knows you are satisfied. He has a positive attitude and is very professional. If anyone needs help getting a car he is the man to see. More
by Frometa23
Employees Worked With
Ray
September 04, 2017
Unprofessional! Unprofessional sums it up for me!! I was on the phone with Lauren-Sales Manager, who assured me that she'd get back in contact with me about the price Unprofessional sums it up for me!! I was on the phone with Lauren-Sales Manager, who assured me that she'd get back in contact with me about the price on a particular vehicle within 15-20 minutes. I waited the entire day & called back three times to be told she wasn't available. The Receptionist was apologetic & told me that she personally gave her my message. I called 1/2 before closing and was told she was available; however, she didn't answer my call and I left a message on her personal voicemail with no return call! I was ready to give New Richelle Chevrolet my business, but that's now out the window! Very rude not to return a potential customers phone call!!!! More
by SF
Employees Worked With
Lauren
August 18, 2017
Customers don't count treated like "what ever" From a very experienced customer. My experience Started with " I have someone else coming to look at this car so it may be sold." What dealerships nee From a very experienced customer. My experience Started with " I have someone else coming to look at this car so it may be sold." What dealerships need to realize is car manufacturers make more than one car and there not the only dealership in the world. Second issue was the salesman ask right away "hows your credit" not would you like a water or a test drive, maybe how about I get the keys to show you the inside. After I said I have perfect credit he said "OK I quoted you high until I run your credit your may be significantly lower if your credit is good". Well to have good credit you don't run your credit at every dealer you go to. On the sad side for them I was a real buyer with good credit that walked out the door due to lack of customer service. More
by rlaw22912
Employees Worked With
Mike De Palma
August 06, 2017
Wonderful Staff I live in New Jersey and this is the second car I've purchased there. The staff is knowledgeable, friendly and will bend over backwards to put you in I live in New Jersey and this is the second car I've purchased there. The staff is knowledgeable, friendly and will bend over backwards to put you in the car you want at the price you want. John Reilly is a great salesperson and a special thank you to Mark and Felipe. Thanks again we love our new Eqinox. The Lacys More
by Lacy1
Employees Worked With
John, Felipe, Mark
July 26, 2017
Lacks Customer Service Skills. I guess it's a trend for Chevy dealers to have rude employees at the sales department. That doesn't really sit well after purchasing a $65k vehicle. S I guess it's a trend for Chevy dealers to have rude employees at the sales department. That doesn't really sit well after purchasing a $65k vehicle. Service dept staff should be required to take a customer service training. More
by Godson89
Employees Worked With
Brian
