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New Country Audi Greenwich

Greenwich, CT

4.1
500 Reviews

181 West Putnam Ave

Greenwich, CT

06830

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500 Reviews of New Country Audi Greenwich

August 05, 2014

great professionals I maintain 3 Audi at this dealership ( All bought with the kind advice of Michel Meunier over the last 7 years) . David Delaney and his crew (Ernie) a More

by alain decoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michel Meunier, David Delaney, Ernest Dubriskie
August 05, 2014

My new S4 and exceptional service and price! BEYOND REPROACH, THE BEST I HAVE EVER EXPERIENCED!!! I had to put in all caps to stress the level of pleasure, easy and considerations that I’ve rec More

by gosha3038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitry Shurba, Paul Ihnatovich
July 31, 2014

Second car in 10 months After purchasing a new car for myself, I was in the market to replace my daughter's aging vehicle. Having been impressed with my experience at New Cou More

by drsteved
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rodia, Paul Ihnatovich
July 20, 2014

Audi Service Excels These guys have set the standard that all others will judged against.The experience here was always good but now it absolutely superior to anything I More

by plenane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Delaney, Frank Castagna
July 17, 2014

probably the finest car buying service dealer anywhere So far, I have personally purchased or leased almost a dozen cars in the years I have been buying Audis. I ddi buy one from a closer dealer to my home More

by troikalarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michel Meunier, David Delaney, Ernest Dubriskie
April 07, 2014

Overall, a great experience. Marcell is very Overall, a great experience. Marcell is very knowledgeable in regard to the Audi brand, and was able to find the vehicle my wife wanted. Marcell More

by jvdsteeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John van der Steeg
April 02, 2014

Best service ever...good communication and service easy process sales and sales managers are the best prices and cars even better... Carlos Borges from Mass More

by Borges15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Young
March 18, 2014

Paul Ihnatovich was a supreme pleasure to do business with. He is enthusiastic, knowledgeable, considerate, and professional. He listened to my needs, which lead me to lease a beautiful moonlight blue Q5 More

by yoli362
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ihnatovich
March 14, 2014

Paul was a total professional from the moment I walked into the showroom. He was extremely knowledgeable and enthusiastic about all Audi automobiles. He answered all my questions thoroughly. My decision t More

by zeddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ihnatovich
March 07, 2014

The worst! I called the night before when they were closing. Asked about a car which I was told was available and made a appointment the next morning when they opened. It was offered for sale the day b More

by thesun
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He is not listed
Mar 25, 2014 -

New Country Audi Greenwich responded

Thank you for taking the time to review us. I apologize for the inconvenience and experience you encountered while you were here. As the 2014 Audi Dealer of the Year for Connecticut, we often receive accolades praising our new car, pre-owned and service departments. Once in a while (thankfully, not often), I receive a review that is not as good as I’d like. These reviews provide me an opportunity to make New Country Audi of Greenwich a better place. I would like to discuss this with you so I could have a better understanding of what exactly occurred. Please contact me directly at (203) 302-1400 at your earliest convenience. In the meantime, I would like to mention that as soon as a vehicle goes through the rigorous inspection by our factory trained technicians and is deemed worthy to be a Certified Pre-Owned Audi, it is listed online, prior to the vehicle receiving a thorough cleaning and reconditioning in our detail department. As you mentioned, this vehicle was just listed online, and I can assure it that over the next 24 hours after you came to see it, it would be completely cleaned, in addition to removing articles and stickers from the previous owner. Because of our location, the fact that we only sell cars that we acquire via trade and never from an auction, and our reputation as the largest Certified Pre Owned Audi dealership in the region, our vehicles sold very quickly amongst our 17 Audi Brand Specialist who have clients all over the country. Given that we aggressively price our vehicles in the interest of providing our clients with a haggle and hassle-free purchasing experience, it is not uncommon for a vehicle to be sold within hours of it being listed online. That being said, if you are still in the market, I would be happy to review with you our current inventory and find the perfect Audi to meet your needs. Thank you again for your review and I look forward to speaking with you. Regards, Dmitry Shurba General Sales Manager

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