New Country Audi Greenwich

2015 A8L Purchase I have been driving Audi’s since 1999 and recently purchased new 2015 Audi A8L from New Country Audi. This was my first purchase from this dealersh I have been driving Audi’s since 1999 and recently purchased new 2015 Audi A8L from New Country Audi. This was my first purchase from this dealership and it was very straight, quick & painless process. My Audi specialist was Paul Ihnatovich, who was very helpful. He didn't pressure me with the usual sales tactics. His demeanor was very professional and courteous. He offered me a test drive right away and was very knowledgeable about the car. I felt comfortable with Paul and sales manager Liam Austin-McClellan & was able to work out a fair deal quickly with my 2007 A8L as trade in. I would recommend Paul to anyone who would like a hassle free, straight forward, transparent sales experience; which is very rare these days. More

Q7 Purchase Easy process start to finish working with Richard Moskowitz in Sales and Marion O'Halloran in Finance. No pressure, just the best price I could find Easy process start to finish working with Richard Moskowitz in Sales and Marion O'Halloran in Finance. No pressure, just the best price I could find within what I would consider a reasonable driving distance. I felt my business was appreciated. (I rated quality of work, above, even though it doesn't really apply to a simple purchase, because I had to in order to get my review to post) More

Fantastic customer service I shopped for an Audi Q5 at 3 different dealerships until I ran into Paul Ihnatovich at the New Country Audi in CT. He was very knowledgeable about al I shopped for an Audi Q5 at 3 different dealerships until I ran into Paul Ihnatovich at the New Country Audi in CT. He was very knowledgeable about all models, not at all pushy, was patient with my wife and helped us make an informed decision. The specific car we liked was sold just before we had a chance to put a deposit down, but Paul ordered us an exact same car from an upcoming batch from Germany. Moreover, he offered us a price that was better than anything I've seen either at dealerships or on the internet. Two weeks later we got our car. Paul walked me through all of the car controls, helped coordinate with the insurance and honestly advised on the additional options (e.g. the 4/50,000 prepaid service contract looks like a good deal). You won't be sorry if you work with Paul! More

Superb Care of My Audi and Me!!! In 2008, I purchased an A4 3.2L Cabriolet Tiptronic at New Country Audi of Greenwich. The transaction was a good experience, especially for a woman s In 2008, I purchased an A4 3.2L Cabriolet Tiptronic at New Country Audi of Greenwich. The transaction was a good experience, especially for a woman shopping alone for a brand she was new to, and the car has been a joy to drive. During the last six years, while under warranty and after, the people in the service department have provided superb care of my Audi and me. Explanations of work to be done are clear and are provided by the mechanic and/or my service advisor; my questions are always answered respectfully. Peter Falvey is the service provider who has given me the most considerate service because he understands my need to know the aspects of a repair as well as the abbreviated words on the invoice. I am welcomed as a friend by Peter and others. When it is time to trade in this terrific car, it will be for a new Audi because of the service and support Peter provides on every visit. Thank you so much. More

Terrible Experience at Dealership I went to this dealership to have them look at my Navigation system as it was performing poorly. The solution they offered me was to have the ent I went to this dealership to have them look at my Navigation system as it was performing poorly. The solution they offered me was to have the entire system replaced or to pay $160 to simply have them look at the system. I told the service assistant, John Irizarry, that I did not agree to pay $160 for Audi to look at the system for 10 minutes. John's response was to tell me that I had to pay and started yelling at me that they wouldn't release my car without payment. John was rude confrontational and truly abrasive towards me. He started yelling at me and when I asked to speak to a manager, he refused to do it. I had to make a large scene before a manager came over and handled the issue. I will never go back to this dealership again. I also will never buy an Audi after the awful customer service from John Irizarry. Avoid this dealership as they are incompetent and will try to take advantage of you. More

Excellent customer service and overall purchasing experience After moving to the Greenwich area from Manhattan, I needed a car that could get me around locally regardless of weather. Having had pleasant experie After moving to the Greenwich area from Manhattan, I needed a car that could get me around locally regardless of weather. Having had pleasant experiences with other German competitors, I can say that the team at New Country Audi went further above the competition to provide a good customer experience. Paul Ihnatovich was excellent to work with and quickly found me the right car. I value my time, and it was never wasted here. Overall, this was a very good purchasing experience. More

Great experience, hassle free, professionals all the way! First time Audi buyer, but experienced car shopper. Was blown away with the best offer after researching over 10 dealerships. Paul was friendly, per First time Audi buyer, but experienced car shopper. Was blown away with the best offer after researching over 10 dealerships. Paul was friendly, personable and made the entire experience (actually) fun! Highly recommend New Country Audi and ask for Paul! More

A Great Experience I have purchased two different vehicles at this dealership in the past three years, both involving trade-ins, and I was honestly surprised at how easy I have purchased two different vehicles at this dealership in the past three years, both involving trade-ins, and I was honestly surprised at how easy the process was in both instances. I live two hours from Greenwich, and literally drive past three Audi dealerships on my way to New Country, but the extra time and gas is well worth it. Their selection of CPO vehicles is the best I have seen at any dealership in the state, and their pricing is very aggressive. Paul Ihnatovich was an absolute pleasure to work with. He understood the value of my time, and how making multiple visits to his dealership (4-hour round-trip) would not be feasible for me. He acted as my eyes in ears at the dealership, sending me pics and videos of incoming vehicles, and providing very objective opinions on the condition of each. When a suitable vehicle was located, he provided very accurate and timely information regarding the vehicle itself, as well as the associated timelines around being able to take delivery. I highly recommend anyone who is considering an Audi to reach out to Paul - he will make it worth your time. More

"best service dept i've ever experienced" I rate the service dept in greenwich a++++. I"ve never experienced such great customer service. They're are so welcoming from the drop off to the girl I rate the service dept in greenwich a++++. I"ve never experienced such great customer service. They're are so welcoming from the drop off to the girls up front. Love Pete and the crew. Keep doing what you're doing... More

GREAT customer friendly dealer -- THEY GO THE EXTRA MILE!!! Great dealer. Very fair. Works with you. Provides great selection and service. Love Michel Meunier and David Delaney. Get these guys better and bigger Great dealer. Very fair. Works with you. Provides great selection and service. Love Michel Meunier and David Delaney. Get these guys better and bigger show room and service facilities. The demand for Audi is strong in Greenwich!!! More