New Country Audi Greenwich
Greenwich, CT
Filter Reviews by Keyword
By Type
500 Reviews of New Country Audi Greenwich
Caswall, a consumate professional Upon meeting me Caswall stated, "I want to make this a great car-buying experience for you." He exceeded any expectations. Caswall was knowledgeable, Upon meeting me Caswall stated, "I want to make this a great car-buying experience for you." He exceeded any expectations. Caswall was knowledgeable, patient, resourceful, and responsive. He provided appropriate calls of prompt follow up and emails of clarification. Caswall ensured my experience with Audi of Greenwich made me a more than satisfied customer. He did make this a great experience. Audi4 – forever! More
Caswall was pleasant to work with on our recent used vehicle purchase. Once all parties agreed on the purchase, the wait was much longer than expected (room was pleasant to work with on our recent used vehicle purchase. Once all parties agreed on the purchase, the wait was much longer than expected (room for improvement). Northbound traffic was bad (unavoidable on a Friday at 5pm). Vehicle prep for delivery could have been better (food wrappers and other papers found in seat pockets, vehicle windows were not clean). Bluetooth demonstration failed upon delivery due to previous owner's linked phones. I was able to get it working the next day on my own. Yes, we bought a used domestic vehicle however, given the dealership's location we expected a bit more. Customer Service goes a long way. That being said, we would ask for Caswall again if/when we purchased from this dealership. More
Thanks!! What a great experience! We actually bought a Subaru WRX STI '11 from Ian Chang over the phone sight unseen until we went to pick it up. It was exactl What a great experience! We actually bought a Subaru WRX STI '11 from Ian Chang over the phone sight unseen until we went to pick it up. It was exactly as described and they went above and beyond, new tires and brakes. Great customer service!! Thanks again!! More
Caswell Price Buying our car from Caswall Price at New Country was a great experience. He was friendly and knowledgeable. We would highly recommend him if you are b Buying our car from Caswall Price at New Country was a great experience. He was friendly and knowledgeable. We would highly recommend him if you are buying an Audi. More
Outstanding Dave Delaney and Ernie are fantastic to deal with . Nothing is a problem and always get the car back as promised. I would definitely recommend the de Dave Delaney and Ernie are fantastic to deal with . Nothing is a problem and always get the car back as promised. I would definitely recommend the dealership More
Service is off the charts Ernie Dubriske And David Delaney ensure that everything is perfect and that you have a painless experience at New Counrty. Excellent service. 10/10. T Ernie Dubriske And David Delaney ensure that everything is perfect and that you have a painless experience at New Counrty. Excellent service. 10/10. They go over the line to give personal professional and excellent service to their customers More
Excellent fast service and you even get a smile and thanks Not your run of the mill dealer or service department. First of all, the valet welcomes you and then refers you to a service advisor. the service advi Not your run of the mill dealer or service department. First of all, the valet welcomes you and then refers you to a service advisor. the service advisor always looks up your record and then write up your service request. the service manger, David Delaney reviews the request and follows through to make sure that the work is done probably and accurately. When I go to pick up my car, which is always cleaned and washed, I am always asked to have a cup of coffee a t their coffee bar. And now, they even have snacks. last time, I brought my car into service, the valet noticed that something was hanging from the underside. he alerted the service advisor, Ernie and David, who promptly took a look and added it to the service order. No charge for refastening some bottom shield. Once, they mad a house call when my convertible top hung up in the air in my driveway before an impending rainstorm. @ mechanics showed up at my home within 30 minutes to reset the computer and make sure the car was OK. needless to say, they go beyond in satisfying their customers. BTW. I have no financial connection with the dealership. I think they are just great!. More
After 14 years of driving Mercedes I switched to Audi The internet has made car searching a much easier way to learn about the different features and reviews. It also is an easier way to shop for a new ca The internet has made car searching a much easier way to learn about the different features and reviews. It also is an easier way to shop for a new car. At New Country Audi of Greenwich which is located in Greenwich, CT (I live in Westchester County NY) their Internet Manager, Sean Colligan responded very timely to my inquiry and quoted me an extremely reasonable price. We then spoke on the phone about some of my additional questions which he was able to answer. I had gone to another dealer who did not follow-up with me at all. I make an appointment to meed with Sean and he was ready to speak with me when I arrived. Which I appreciated as I always like to be on time also. He showed me various colors on cars that were outside to really see that they looked like. We took an extended test drive which included, local streets as well an the interstate (so I could really test the pick-up etc.) On our return to the showroom we continued our discussion and then I was introduced to the sales manager Rob Moskowitz. We had a talk about my very first car a 1973 Plymouth Fury with push-button automatic transmission. I left that day feeling that I had been treated fairly and with respect. As I was making my final decision about my purchase I asked Sean for a little more of incentive to purchase my Audit from his dealership. He was able to provide me some of the incentives I was requesting after speaking with Rob. I thought about everything over the 4th of July weekend and went back to the dealership and special ordered the car direct from Germany with the exact specs I wanted. New Country Audi of Greenwich is an exceptional dealership and I recommend that anyone interested in an Audi to research it thru the internet and then contact Sean who will take very good care of you. More
Professional and Accomodating I have been with New Country Audi for years now and the reason being is because of David Delaney. He has been fantastic every time I have brought my c I have been with New Country Audi for years now and the reason being is because of David Delaney. He has been fantastic every time I have brought my car in for planned and unplanned service. My car broke down when we had below 5 degrees. He made sure I was off the highway and sent the flatbed truck over right away. He made a horrible situation not so bad! I was taken to the dealership and put into a loaner right away. My car was fixed within a day. I feel safe with this dealership and knowing that Dave Delaney is there looking out for his customers. He is always smiling and makes everything easy. I will continue to go to this Dealership/Service center as long as he stays there. Thank you Dave. More
This service department keeps my wife happy! I'm a car guy. I have always taken care of getting my wife's car serviced and thereby eliminating her ever needing to deal with a service department. I'm a car guy. I have always taken care of getting my wife's car serviced and thereby eliminating her ever needing to deal with a service department. The last time her vehicle needed service I wasn't available. I called David Delaney, the Service Department Manager, and ask if would help prevent a divorce. He did just that. She came home telling me how professional and friendly everyone was. She was really happy that she was able to wait while her car was serviced and that it was completed earlier then she expected. All of what she shared with me I already knew about the really fine service you receive at New Country Audi of Greenwich. More