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National Dodge Chrysler Jeep Ram
Jacksonville, NC
821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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821 Reviews of National Dodge Chrysler Jeep Ram
August 29, 2017
Informative staff and good selection. Not too pushy. Friendly and informative staff but not pushy. Good selection to choose from. Service took the time to detail vehicle before we took it on a second tes Friendly and informative staff but not pushy. Good selection to choose from. Service took the time to detail vehicle before we took it on a second test drive. More
by Polevault123
Employees Worked With
Cody Franklin, Kaleigh Chavez
August 28, 2017
Awesome Experience I visited today to get a second key made for my car. Everyone was very friendly and helpful and the waiting room was comfortable, clean and the coffee I visited today to get a second key made for my car. Everyone was very friendly and helpful and the waiting room was comfortable, clean and the coffee was very good. I was in an out in record time for a car related experience and Darrell was very helpful! We will definitely be coming back here for any future needs even our oil changes. I was very impressed with my experience. More
by caitlyn1212
Employees Worked With
Darrell Graham
August 25, 2017
They Sean every possibility Jeff Baker, our sales representative is super good and smart man. He always looks for every possibility that we could save money.. we will definitely Jeff Baker, our sales representative is super good and smart man. He always looks for every possibility that we could save money.. we will definitely bring out friends and go back to him for next vehicle. Thanks Jeff!!!! More
by Yas001
Employees Worked With
Jeffrey Baker
August 23, 2017
Excellent It was a excellent experience. The customer service was outstanding and the service advisor Darrell Graham was awesome. Thank you guys for a wonderful It was a excellent experience. The customer service was outstanding and the service advisor Darrell Graham was awesome. Thank you guys for a wonderful experience. More
by Breezy 2017
Employees Worked With
Darrell Graham, Robbie Yates, Lorenzo McNeal, David Moran
August 20, 2017
Great service, helpful, and very knowledgeable. Not just the salesman but everyone was helpful and extremely nice. My service and experience was amazing a service, helpful, and very knowledgeable. Not just the salesman but everyone was helpful and extremely nice. My service and experience was amazing and would recommend many other to come here More
by Tjweirich
Employees Worked With
Kris K
August 17, 2017
Salesmanship Wes is a good salesman, not trying to goad, or intimidating you, and I respect that in a salesman more than any other quality. A lot of sales people d Wes is a good salesman, not trying to goad, or intimidating you, and I respect that in a salesman more than any other quality. A lot of sales people don't realize that. Some even try to make you think that they are doing you a favor selling you a vehicle, or if you don't buy today you won't get it. When the truth is that you are doing them a favor buying from them. Thanks and tell Wes it was a pleasure. In fact he went above, we stopped in the next drive for me to talk to my daughter, he saw that we had stopped and he came to check on us. I told him no problems, but thanks for checking. That says a lot about his character, he wasn't worried about the next sale, he wanted to make sure that the one in the bag, so to speak was good. Thanks. Sam More
by Sam
Employees Worked With
Wesley Taylor
August 16, 2017
Great Service!! Helpfull and reasonable. Great trade in value on old car. Knowledgeable about vehicle and rebates offered. Able to work with not perfect credit. Thank Helpfull and reasonable. Great trade in value on old car. Knowledgeable about vehicle and rebates offered. Able to work with not perfect credit. Thanks Tom!!😎 More
by Meljones
Employees Worked With
Thomas Bell
August 11, 2017
Service Dept Disappointment First time visit ever, today. Online appointment made 4 days ahead of time. Jeep needs recall service. I arrive to learn that "nobody looks at appoint First time visit ever, today. Online appointment made 4 days ahead of time. Jeep needs recall service. I arrive to learn that "nobody looks at appointments". That means parts weren't ordered in preparation for the appointment (1-2 days delivery I was told). Total waste of 2 hrs (30 minutes travel each way to dealer). Further, I'm told Chrysler tells the public the parts for this recall are available, but then tells the dealership they don't have parts. So, which is it? Reference recall S61/NHTSA 16V-668. I'm happy to review again once we get these issues resolved - preparation, timeliness, and communications. More
by harvi5604
Employees Worked With
Mike Waller
August 11, 2017
Great experience all around! Great customer service all around! Betty and Kathy helped me with great knowledge and customer service to get me in the vehicle I needed, trade in a v Great customer service all around! Betty and Kathy helped me with great knowledge and customer service to get me in the vehicle I needed, trade in a vehicle with negative equity and stay within budget. I would recommend this dealership to anyone! More
by RebekkaB
Employees Worked With
Betty Hurd
August 10, 2017
Straightforward, direct and transparent Chris gave very good information about the Charger, particularly the electronic features, and was direct in the negotiation. He was personable and eas Chris gave very good information about the Charger, particularly the electronic features, and was direct in the negotiation. He was personable and easy to talk with. he had a genuine interest in getting my questions answered. More
by Eddie
Employees Worked With
Christian Weaver
