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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
820 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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820 Reviews of National Dodge Chrysler Jeep Ram

December 19, 2020

When I bought my durango r/t last that was my 3rd vehicle from Jessica and National. I have been very satisfied with my experience all 3 times. Jessica is great I recommend her to everyone. More

by Theresa Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Chinnock
Jan 13, 2021 -

National Dodge Chrysler Jeep Ram responded

Congratulations on your new Dodge Durango R/T! We'll be sure to let Jessica know she is doing an amazing job. We think Jessica is pretty great too! Thank you for leaving a 5-star review. We thank you for your business and it's a pleasure working with you!

December 15, 2020

Spent 7 hrs. in waiting room, no updates by Advisor. I had to go ask. After the 7 hrs, I paid my bill & started home only to have the same warning lights for “Service electronic brake system” warning ligh More

by ml_kendall
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Brandon Duncan
Dec 23, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback. Upon further investigation, I believe that you have spoken with one of our service managers and your issue has been resolved. We take our customer concerns very seriously and try to come to a resolution as possible. Please feel free to reach out to our service manager at (910)347-3777, should you have any further concerns. Thank you again for you feedback and for allowing us the opportunity to earn back your business and trust.

December 01, 2020

Great atmosphere..dan was eager to show my girlfriend and I the car we had our eye on.he acted like we own the car already..he took his time in showing us the car features and answered all our questions..he More

by Slick ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Graham, Daniel Sheehan
Dec 02, 2020 -

National Dodge Chrysler Jeep Ram responded

Fred, Thank you for your kind words. We strive to make our customer feel the least amount of pressure when purchasing a car and to provide a great atmosphere. We know it is a huge financial decision and our job is to ensure that you have all the information that you need to make the best decision for you and your budget. We are extremely glad that you had a such a pleasant experience with us because after all we would not be here with out you. We thank you for your business and look forward to your next visit. Please feel free to reach out should you need anything at all! Thank you for being part of the National Family!

September 02, 2020

The sales and finance guys are awesome to work with, but the downside is the service at this place is absolutely horrible!! Buy but get service elsewhere. More

by ELJONESDEV
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Brandon Duncan, Hadi Ahmedi
Sep 08, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for the kind words regarding our sales department but we are disappointed to hear that we failed to hit the mark in our Service Department. We would really like to hear more information regarding your experience with us and hope to earn back your trust and ultimately your business in service. You are a valued customer and we appreciate your business. Please call our service manager, Chris Waters, at (910)347-3777 to discuss your service concerns. We look forward to hearing from you. Thank you and have a Great Day!

July 30, 2020

I had a great experience from everyone. Christian was a great sales person and everyone treated my wife and I very well. we will be back for my wife’s car. More

by RussellHoule
Recommend Dealer
Yes
Employees Worked With
Randy Brewer, Robbie Yates, Randy Brewer, Christian Davila
Aug 20, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for the 5-Star Review! We are ecstatic to hear that our staff provided you with a positive experience purchasing a new vehicle from us here at National. We thank you for your business and congratulations on your new vehicle. Please don't hesitate to reach out if we can ever be of further assistance! We look forward to assisting you in the future when it comes time to purchase your wife's new car!

July 30, 2020

Going the extra 60 miles. No thanks to Covid-19, I recently made a vehicle purchase from National Dodge Chrysler Jeep Ram "virtually". A couple of email inquiries, a couple of More

by jburden59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Ahmedi
Aug 20, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for the feedback! Hadi is extremely dedicated to his customers and tries to exceed expectations in every aspect of the car buying experience. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We thank you for your business and congratulations on your new vehicle purchase. Please don't hesitate to reach out if we can ever be of further assistance!

July 14, 2020

Very comforable with everyone that I dealt with. I was looking for a new truck.they did not have one in stock,but found me one that was great and had everything that i wanted at a great price. it doe More

by dkoonce7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Yates, Jessica Chinnock, Christian Davila
Jul 15, 2020 -

National Dodge Chrysler Jeep Ram responded

We love to hear feedback from customers like you! Thanks for giving us a chance to help you find a truck that had everything that you wanted, and for leaving such wonderful feedback. We take pride in giving outstanding service to every customer and we're strive to make the car buying process as stress free as possible and get you in the vehicle that you want because at the end of the day it will be you driving it. We thank you for your business and look forward to serving you again! Welcome to the National Family!

July 08, 2020

Daryl was excellent!! Helped us find the real problem fast! Above and beyond the standard!! Have recommended to all my friends who own cars related to this dealership, and told them to find Daryl! More

by Donald_kell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Jul 10, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback! It is always exciting to hear that we were able to exceed expectations! We appreciate your business and thank you for passing on your great experience to all of your friends. You can trust we will try and provide the same level of care to them as we did for you! If we can be of any further assistance we will be here and available. We look forward to working with you again in the future.

July 02, 2020

This is the 2nd car I’ve purchased from National and I couldn’t be more pleased. Hadi went above and beyond to find my wife the exact car, color and amenities she wanted. Thanks guys for a great experienc More

by MSNeSmith
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Hadi Ahmedi
Jul 04, 2020 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your loyalty and we are glad that we were able to provide a wonderful experience once again! Hadi and the rest of the sales staff understand that purchasing a vehicle is a big commitment and we will go out of our way to make sure that whoever we are working with is completely satisfied with their decision. We are extremely grateful for your business and appreciate the wonderful review. Hadi and the rest of the staff are always available should you need anything in the future. Thank you again for choosing to return and be a part of the National Family!

June 18, 2020

Brandon is Great I just have to tell you how wonderful this man is. From beginning at arrival time to the end of service he is on top of everything. I just loved th More

by Marla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny who works in the service department helping the men there., Brandon Duncan
Jun 19, 2020 -

National Dodge Chrysler Jeep Ram responded

Marla, Thank you so much for your feedback! We are truly lucky to have Brandon on our staff! We are extremely happy to hear that your experience here at National has been a good one! We truly appreciate each and every one of our clients and strive to provide quality customer service. We thank you so much for allowing us the opportunity to service your vehicle. Brandon and the rest of the National family look forward to working with you again in the future. Please let us know if we can ever be of further assistance!

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