National Dodge Chrysler Jeep Ram

Outstanding service at this dealership. It is truly a class act. They are friendly, reliable, and honest. I always feel at home there. It is truly a class act. They are friendly, reliable, and honest. I always feel at home there. More

This dealership helped us find the perfect car for our family’s needs! Thank you!! family’s needs! Thank you!! More

Mike was an awesome salesman. Not pushy, listened to what I wanted and pointed me in the direction I wanted to be. Wasn't a "yes man" either. Normally I'm a Toyota guy, but after Not pushy, listened to what I wanted and pointed me in the direction I wanted to be. Wasn't a "yes man" either. Normally I'm a Toyota guy, but after being treated like I was here, I'm sure we will be back in the future. More

This is the third vehicle we have purchased from National Jeep since March 2021. We have been pleased with the of people that have worked with us. Jeep since March 2021. We have been pleased with the of people that have worked with us. More

Everything was hand. led in a professional manner. I did not feel rushed to make a decision , Gunnar was outstanding as a salesman led in a professional manner. I did not feel rushed to make a decision , Gunnar was outstanding as a salesman More

Very straightforward they do a good job with customers and employees and difficult times they have to make difficult decisions and they usually do what's in the best interest of the company I would work f and employees and difficult times they have to make difficult decisions and they usually do what's in the best interest of the company I would work for them in the future I work for them for 28 years More

Hadi was great! Wasn’t pushy and excellent to work with, we would love to work with him again! Wasn’t pushy and excellent to work with, we would love to work with him again! More

All the staff at National Auto allowed us to have a relaxed and pleasant truck buying experience. Yes, we have already recommended this dealership to others. This was the 4th dealership we visited tha relaxed and pleasant truck buying experience. Yes, we have already recommended this dealership to others. This was the 4th dealership we visited that day, we were serious about purchasing a Ram 1500, and they had a certified pre-owned Laramie in pearl white that we knew was the truck for us. The negotiation process was unexpectedly pleasant ending with us driving away with our Dream Truck. We have never had this pleasant of an experience in purchasing a vehicle. We have recommended them to several people already. Yes, very pleased. More

Excellent service. Sales guy outstanding. Service Department is superb and why I keep buying vehicles at National Dodge. Sales guy outstanding. Service Department is superb and why I keep buying vehicles at National Dodge. More

Went in for a check engine light for a thermostat and also a leak in my roof. I have a 100,000 mile bumper to bumper warranty that I informed them of. They said ok but never asked me for any info on it. also a leak in my roof. I have a 100,000 mile bumper to bumper warranty that I informed them of. They said ok but never asked me for any info on it. 3 hours later I get a phone call saying a coolant flush and brake job were needed and it would cost $1300. I said I didn't ask for any of that and what about my warranty? THEN they asked for my warranty info, said they had to make a phone call. 3 more hours later they called and said they can't get a manufacturer thermostat would try for an aftermarket one but not sure if my warranty covers that. Another phone call. I asked for a manager. Waited for 1/2 hour for manager. He apologized and said they need $100. before I can have my car back with absolutely no work done on it at all! In 2-3 days they should have a thermostat for me. 9 days later they called for my car. Dropped my car off at 10 am and told them I would need a ride to pick my car up when it was ready, I can take my lunch break from work at 4. They called my husband at about 1 and said it was ready and they would send a ride for me to my work at 4. By 630 no one still had come. My husband called to see what the problem was and they said "oh we forgot to ask what the address was"! My husband had to come 22 miles at night to pick me up 1/2 hour early from work so I could be at the dealership before they close at 8 to pick the car up myself. I swear I have never seen such incompetence throughout this whole process in my life and I'm 61 years old. NOTHING was even remotely good about this experience. I will never go there again and have informed everyone I know to never use national dodge of Jacksonville. More