National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Mr. Cocagne, we extend our sincerest apologies for the errors that occurred. There were significant breakdowns in communication on our end, and our General Manager, Robbie Yates, has thoroughly investigated each aspect where we fell short. This behavior is not in line with the values of National Automotive. Please rest assured, Mr. Cocagne, that we are fully committed to rectifying our mistakes and will diligently examine our processes to enhance the quality of our future services. We appreciate you bringing these issues to our attention, and please know that upper management, especially Mr. Yates, is always available to address any concerns regarding the level of service provided.

National Dodge Chrysler Jeep Ram responded

Thank you for the fantastic review! We're thrilled to hear that our team provided you with a professional and seamless experience. Making the car-buying process easy and efficient is always our aim, and it's great to know we hit the mark for you. If you ever have more questions or need assistance in the future, feel free to reach out. Safe travels, and thanks for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your outstanding 5-star review with us! We're thrilled to hear that you consider us the best and appreciate our commitment to continually improve your visit. Your satisfaction is our priority, and we're grateful for your acknowledgment of our vigilance to meet your needs. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We value your continued support and look forward to serving you with excellence in the future. Thank you for choosing National Automotive Group.

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Johnathan made your visits to National Dodge enjoyable. Providing excellent customer service is our top priority, and it's wonderful to know that our team is delivering on that commitment. We appreciate your continued support and look forward to serving you in the future. If you have any more feedback or suggestions, feel free to reach out. Safe travels on the road, and we hope to see you again soon!

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your fantastic 5-star review with us! We're delighted to hear that Kitrell provided you with great customer service and maintained excellent communication throughout the entire process. Keeping our customers informed is a priority for us, and we're pleased to have met your expectations. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to serving you again, and thank you for choosing National Automotive Group.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your outstanding 5-star review! We're thrilled to hear that you found our services at National Automotive Group to be amazing and timely. Efficiency is a key focus for us, and we're delighted that you consider us one of the most efficient dealerships you've encountered. Your feedback motivates us to continue delivering exceptional service. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a wonderful 5-star review! We're delighted to hear that our customer service personnel, particularly Kitrell, provided you with great assistance. It's fantastic to know that Kitrell was helpful, courteous, and maintained a high level of professionalism throughout your experience. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to serving you again and appreciate your trust in our services.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you had a great service experience and that Trisha played a key role in making it stress-free for you. Trisha is indeed a valuable member of our team, and we appreciate your acknowledgment of her knowledge and customer-focused approach. Your satisfaction is our priority, and we're delighted to have provided you with a speedy and stress-free experience. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to serving you again and appreciate your trust in us.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your 5-star review with us! We're delighted to hear that our service department met your expectations and provided you with a knowledgeable and understanding experience. Efficiency and proficiency are priorities for us, and we're glad to know that we could address your needs promptly. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We appreciate your trust in our service department, and we look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your 5-star review with us! We're thrilled to hear that you choose us for all the work on your Jeep and that you consistently experience great service completed in a timely manner. Your loyalty is greatly appreciated, and we're dedicated to maintaining the high standard of service you've come to expect from us. If there's anything more we can do for you or if you have any specific feedback to share, please feel free to reach out. We look forward to continuing to provide you with excellent service for your Jeep. Thank you for choosing our dealership!