Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nate Wade Subaru
Salt Lake City, UT
2,763 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,763 Reviews of Nate Wade Subaru
June 03, 2023
service dept. mislead me regarding repair of my older subaru. I was told that parts no longer existed for my car. That was a lie. I had my car repaired elsewhere mislead me regarding repair of my older subaru. I was told that parts no longer existed for my car. That was a lie. I had my car repaired elsewhere with no problem. Either their service staff is not great or perhaps they figured i'd run out to the show room and buy a new car. Not sure, but VERY unhappy and will never go back under any circumstances. More
by djpet1
Employees Worked With
jorge
April 03, 2023
I came into the dealership with financing from my credit union already approved and I made that clear to both my salesman and the finance person but they insisted I needed to also apply for in house financi union already approved and I made that clear to both my salesman and the finance person but they insisted I needed to also apply for in house financing to make sure they weren’t selling a car to a terrorist or something. I was told this would have no impact to my credit rating but I now see the hit on my credit from Credit U because of the inquiry. Needless to say, this prolonged my time tenfold and ultimately, as I had planned, I used my credit unions financing. More
by candacelydia
Employees Worked With
Louis (can’t recall last name), Nick Westover
March 29, 2023
I recently visited Larry H Miller to transfer my CRV lease to purchase and they treated me so terribly and tried to scam me constantly until I finally had a lawyer contact them. I was so shocked and gra lease to purchase and they treated me so terribly and tried to scam me constantly until I finally had a lawyer contact them. I was so shocked and grateful for the contrast at Nate Wade. Eric and Fred treated me well and were completely transparent on what I was buying, prices, and coverages. I can't thank the team there enough for being welcoming and doing their jobs in a morally upstanding way. Incredible job, you have my future business and I will refer anyone looking to purchase a vehicle to your dealership! More
by Robwatkins3
Employees Worked With
Fred Southwick, Eric Lithgow, Kirk Gordon
March 23, 2023
This is my second Subaru from Eric Lithgow at Nate Wade! Another great experience with a knowledgeable and compassionate salesperson. We needed a new car quickly and Eric helped guide us to the right model Another great experience with a knowledgeable and compassionate salesperson. We needed a new car quickly and Eric helped guide us to the right model that would be arriving soon. He put the car on reserve until we could get there to 'let that deal go down.' We also really enjoyed working with Fred in Financing. He was also super knowledgeable and explained the terms of our loan in an easily understandable way. More
by mdaley
Employees Worked With
Fred Southwick, Eric Lithgow
March 22, 2023
My last 3 Subarus have been purchased and maintained by Nate Wade. They have always been fair, accommodating and reasonable. Eric is simply amazing! He's very easy to get along with and honest. He's by f Nate Wade. They have always been fair, accommodating and reasonable. Eric is simply amazing! He's very easy to get along with and honest. He's by far my one and only favorite Subaru dealer. Fred was friendly and thorough. He explained the financial portion simply to me. Josh said okay to what I was asking for on my trade in. I only had to haggle with him a little bit. More
by aubrey.k82
Employees Worked With
Fred Southwick, Josh Kelly, Eric Lithgow
March 09, 2023
Bought a Forester from Nate Wade and was strongly encouraged to spring for the added windshield coverage. When my wife and I were on the fence about adding it, Paul in finance strongly/repeatedly ins encouraged to spring for the added windshield coverage. When my wife and I were on the fence about adding it, Paul in finance strongly/repeatedly insisted that we did. When I asked “what if we never use the protection related to the policy”, we were told we could recoup a portion of what we don’t use. But now Paul is denying this and refusing to admit fault and repeatedly called both my wife and me a liar simply because he “would never make a mistake like that”. At one point in the conversation Paul even said “I’m not going to apologize”. Buying process was fairly easy, but 1) don’t work with Paul and 2) use caution as they will lie and follow it up with complete unprofessionalism. More
by Forester5
Employees Worked With
Paul Burt
February 18, 2023
Really loved our salesperson and our finance guy:) We thought no one would beat Navy Federals rate, but he did:) and they were great with our kid being there during the process- would totally buy from he thought no one would beat Navy Federals rate, but he did:) and they were great with our kid being there during the process- would totally buy from here again and trust the people we worked with :) More
by kpainter7
Employees Worked With
Nick Poulos, Eric Lithgow
February 10, 2023
I felt very well treated and not pressured. Eric was very kind and knowledgeable. Kirk was so helpful in teaching me about all the gadgets! Eric was very kind and knowledgeable. Kirk was so helpful in teaching me about all the gadgets! More
by leesawilde
Employees Worked With
Tyler Jones, Eric Lithgow
