Nate Wade Subaru

If I ever decide to buy another car, Nate Wade Subaru would be my first & only stop. Excellent & friendly service. Always a job well done. would be my first & only stop. Excellent & friendly service. Always a job well done. More

Poor listening when I have an issue. When I brought my car for a routine check and asked about a problem with the emergency brake clip, I was asked to be shown where the problem was. Aft When I brought my car for a routine check and asked about a problem with the emergency brake clip, I was asked to be shown where the problem was. After I got on the garage floor ( I'm a 64 year old female) because I was asked to show the service rep where the problem was (didn't matter- he wasn't listening) I went in to wait for routine service to be completed and I googled the issue and found out it was common - and Subaru extended the basic warranty to have the clips replaced. Poor communication. He acted like he had no idea about what I was talking about. Very defensive. I love my Subaru but am unimpressed with service. I also have a cracked windshield from shortly after (within the year of purchase) that had to do to the compounds used in the deicer (another issue of a 2015 outback) and it was never taken care of. I felt like I had to "prove" myself. Ugh. I haven't replaced it to remind me that I will not go to Nate Wade for my next Subaru. More

Derek hardy was great got me in and out in a timely matter thank you matter thank you More

I receieved a buy it now offer when I checked the value of my leased subaru. I was interested but need to replace the car. Instead of helping me the salesman respoinded to my rqeuests with "we don;t have a of my leased subaru. I was interested but need to replace the car. Instead of helping me the salesman respoinded to my rqeuests with "we don;t have any crosstrek's in stock". I even sent him a build I wanted from the Subaru website. On the other hand, Mark Miller Subaru listened to me, ordered exactly what I wanted. My new car will be here in October. Choose a dealer that listens and is reponsive to your needs. Nate Wade is NOT that dealer! More

Nick Paulos is a 10 Star Business Manager at Nate Wade! And Mario is a 10 Star Sales guy!! We have bought 28 vehicles from these men! Best experience every time!!! And Mario is a 10 Star Sales guy!! We have bought 28 vehicles from these men! Best experience every time!!! More

service dept. mislead me regarding repair of my older subaru. I was told that parts no longer existed for my car. That was a lie. I had my car repaired elsewhere mislead me regarding repair of my older subaru. I was told that parts no longer existed for my car. That was a lie. I had my car repaired elsewhere with no problem. Either their service staff is not great or perhaps they figured i'd run out to the show room and buy a new car. Not sure, but VERY unhappy and will never go back under any circumstances. More

I came into the dealership with financing from my credit union already approved and I made that clear to both my salesman and the finance person but they insisted I needed to also apply for in house financi union already approved and I made that clear to both my salesman and the finance person but they insisted I needed to also apply for in house financing to make sure they weren’t selling a car to a terrorist or something. I was told this would have no impact to my credit rating but I now see the hit on my credit from Credit U because of the inquiry. Needless to say, this prolonged my time tenfold and ultimately, as I had planned, I used my credit unions financing. More