Nashville Subaru

First visit - we have to go back. After 4 years at a Louisville dealership, we switched - another story. Went here to get updates for alternator charging and the Sirius TSB 15-205-16R After 4 years at a Louisville dealership, we switched - another story. Went here to get updates for alternator charging and the Sirius TSB 15-205-16R fix. Unfortunately we are scheduled to return to Nashville to try again. We lost head unit communication with the dash (no compass, no nav guideance) and lost our usb and aux functions. No one else that had the TSB has reported this happening - bad load? I think. More

Wrong filter installed resulting in loss of most or all oil According to the assistant service manager the technician was not a Subaru certified tech but a Hyundai tech. The wrong oil filter was used and the dr According to the assistant service manager the technician was not a Subaru certified tech but a Hyundai tech. The wrong oil filter was used and the drain plug was improperly installed. The result was a loss of the oil while driving on the interstate. The low oil alert came on, I called and was instructed to return. I pulled the oil stick when arrived and only oil residue was on the very end of the stick. I’m very concerned about damage. This was a large purchase for us and many sacrifices were made to buy my wife her dream car. When purchasing the car we also bought a $400. service contract because we did not want to trust our Subaru to an untrained person. They would not honor the contract at first. I have the service card on the key chain and they would not even look at it. I called and left messages for the GM, Tim, asking to PLEASE return my call and have not had calls returned. Very disappointed! I do not want something free. I wish to share my experience and have a commitment to help if repairs are needed as a result of this incident. More

High quality experience Bob Wood at Nashville Suburu was a very helpful sales consultant. He spent an extraordinary amount of time explaining the features of the auto I was Bob Wood at Nashville Suburu was a very helpful sales consultant. He spent an extraordinary amount of time explaining the features of the auto I was interested in, accompanying me on two test drives including a visit home to see if I could maneuver the vehicle in my garage. Bob was professional and courteous, serious about his job and respectful of the consumer. There were no patronizing comments and manipulative sales tactics, just straightforward facts and information. He followed up appropriately with no pressuring sales tactics. This was a very pleasant experience that allowed me time for thoughtful consideration. More

Great Service and Sales Allen Collier and the People at Nashville Subaru are great to work with.They keep you updated on Service Deals long after the Sale.They have made me a Allen Collier and the People at Nashville Subaru are great to work with.They keep you updated on Service Deals long after the Sale.They have made me a Customer for life.I will go no where else for Subarus... More

FRIENDLY and efficient! First time here makes me a solid customer! Great experience - no offense, but I have a Subaru... so I probably wont see you too often :) First time here makes me a solid customer! Great experience - no offense, but I have a Subaru... so I probably wont see you too often :) More

Great for older Subaru too I became dissatisfied with other mechanic places, and realized that this dealer's prices were competitive. So my 2008 Forrester now gets excellent ca I became dissatisfied with other mechanic places, and realized that this dealer's prices were competitive. So my 2008 Forrester now gets excellent care from downtown subaru dealer. The staff explain everything carefully. It runs great! Lee Stewart More

Help Me With My Subaru! I recently needed quick direction/service for my Subaru . Tammy the scheduler was able to work me into the schedule and to refer me to someone who cou I recently needed quick direction/service for my Subaru . Tammy the scheduler was able to work me into the schedule and to refer me to someone who could answer my questions regarding the need to rent a car. Luckily all was resolved in one day. Joey the service person frequently checked in to keep me up to date on the cost and progress of the work being done. I was back on the road by late afternoon. I have owned two Subaru cars and would purchase another using this dealership. More

Subaru For Life Nashville Subaru is like no other dealership experience I have ever had. They never put on pressure, but seemed to only be interested in giving me th Nashville Subaru is like no other dealership experience I have ever had. They never put on pressure, but seemed to only be interested in giving me the best customer service and accommodating my needs. More

Professional service, courteous personnel and extras Nashville Subaru employees are attentive and courteous from first contact to finish. If they don't know the answer to a question, they can quickly co Nashville Subaru employees are attentive and courteous from first contact to finish. If they don't know the answer to a question, they can quickly contact the service manager and get the answer--for my vehicle, not just a generalized response. Even though I've owned my car for almost two years, the service rep not only explained, but also walked me through each step to connect my new phone via Android Auto before I left the service bay. While waiting, one of the sales staff chatted with me about the features on my car without a sales pitch to "upgrade." The self-serve free Starbuck's coffee/tea and the bottled water in the fridge kept me comfortable while using their free Wifi. Before I knew it, my car was ready to go. And they didn't flitch when I presented a coupon! This wasn't an unusual occurrence. Been taking my car there since I bought it, and get the same courtesy and professional service every time! More

Nashville Subaru is the BEST! The folks at Nashville Subaru made the car-buying experience easy - they were a pleasure to work with! Will definitely recommend this dealership to ot The folks at Nashville Subaru made the car-buying experience easy - they were a pleasure to work with! Will definitely recommend this dealership to others. The Outback is an incredible vehicle and I'm more exited every time I step into it. Wish I had done this years ago. Thank you Nashville Subaru! More