Nardy Honda Smithtown
St James, NY
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459 Reviews of Nardy Honda Smithtown
The best dealership I have ever been to. My salesperson, Aldo Graziano and finance manager, John Kerl were topnotch people. I returned a week after delivery to have a Zurich Shield protect My salesperson, Aldo Graziano and finance manager, John Kerl were topnotch people. I returned a week after delivery to have a Zurich Shield protection product applied and found the service department was also topnotch. I will certainly be returning there for maintenance and any future purchase. More
This is my 4th lease with Nardy Honda and John Chen is amazing sales person!! He takes his time and actually cares about helping you! He has made this process so much easier for me :) always working with amazing sales person!! He takes his time and actually cares about helping you! He has made this process so much easier for me :) always working with me!!! More
I have been a customer of Nardy for 12 years and purchased 3 vehicles from them with the intention of buying more. Recently, I called them with an issue regarding my key fob and the “feature” in whi purchased 3 vehicles from them with the intention of buying more. Recently, I called them with an issue regarding my key fob and the “feature” in which a simple sequence of button pushes open all the windows. Unfortunately this feature is unable to be turned off and throughout the course of my day, my windows have opened (including the moon roof) while it was raining. This has happened MULTIPLE times. My vehicle has had puddles of water at the bottom of the car and it’s destroyed many things in my car. Both Honda Corp. and Nardy Honda are completely unwilling to take the car back or pay for the repairs on the vehicle. I’ll be taking my business elsewhere moving forward. I won’t bring buying a Honda or any other vehicle from Nardy ever again. More
Great experience yesterday and every time I bring my car in for service. I travel from Manhattan to get my car serviced at Nardy as I find them accommodating and fair….I want to give special thanks to ser in for service. I travel from Manhattan to get my car serviced at Nardy as I find them accommodating and fair….I want to give special thanks to service representative Nicole who was especially helpful yesterday as were the two young men outside who helped unload my mobility scooter from my van….They are helpful on the phone if I have a question. The waiting room and restroom ( at least the women’s ) are always clean….I sure wish it was closer as the traffic on the LIE is horrid… More
Nardy Honda is not being ran by the same management. I will no longer buy another honda from them and most definitely will not use their greedy deceptive service dept. They misrepresented the price I will no longer buy another honda from them and most definitely will not use their greedy deceptive service dept. They misrepresented the price of a service and would not honor the price the service writer admitted to management. Their prices are extremely high for very easy services that require little time to complete. The warranty work completed was not explained properly as to inspection of my vehicles gas tank strap and the subframe work that they added/ completed. The actual work they completed was not completed properly as the recall requires. They should have stabilized the rust issue and after installing a sub frame to the rear of the vehicle apply a protective undercoating to the area and new sub frame. They hit just the visible areas that a regular non mechanical customer would be able to see. Not only did they rip off me with the service, they ripped off honda Corp for the warranty. Management at nardy never responded after complaining verbally and to written correspondence. Nardy needs to improve their customer service and their staff/ managment need to be honest and have integrity. I made a formal complaint with honda Corp but not much recourse there yet in regard to the service however they seem interested in the warranty work. I'm not really please with how honda is handling this complaint as of now. Will keep you posted if they come around to doing the right thing. FYI i was using them since 99 and bought 4 cars. New owner and new service management have no customer service skills. More
After calling many dealerships and getting the runaround, I called Nardy Honda and luckily spoke with Aldo Graziano. During my initial phone conversation, Aldo took the time to answer any and every question I called Nardy Honda and luckily spoke with Aldo Graziano. During my initial phone conversation, Aldo took the time to answer any and every question I had, unlike the other dealerships. His promise of making my purchase a great experience was an understatement! He went above & beyond. Patient, knowledgeable, accommodating, thorough. This was my first time purchasing a brand new car and I couldn’t have asked for a better experience. Six out of five stars!! More