Naples Nissan
Naples, FL
Filter Reviews by Keyword
By Type
719 Reviews of Naples Nissan
I went to 4 other car dealers but I am very happy I saved the best for last.They got me in a new car for a great price with A1 customer service. There was respect and everyone was nice and smiling. It was a the best for last.They got me in a new car for a great price with A1 customer service. There was respect and everyone was nice and smiling. It was a comfortable atmosphere. Thank you everyone More
Right off the bat, Frankie was personable and easy to work with. He listened to your needs and criteria and found what I was looking for. He really seems to enjoy what he does and as a result, makes th work with. He listened to your needs and criteria and found what I was looking for. He really seems to enjoy what he does and as a result, makes the buyer's experience much more pleasant. I would send a friend or family member to this location and would perhaps return myself. More
Salesman was helpful and good at his craft. Overall it was a good experience. The only negative I can point out is how many times we were told that the deal was not profitable for the dealership. (this w was a good experience. The only negative I can point out is how many times we were told that the deal was not profitable for the dealership. (this was mentioned by the sales manager not Mike) A potential customer does not want to hear how unimportant their purchase is. More
This is my 1st experience with a Nissan Dealership. I have brought many cars over the years and it was my BEST experience buying a car. Patrick Castleberry helped work out everything out through his kno have brought many cars over the years and it was my BEST experience buying a car. Patrick Castleberry helped work out everything out through his knowledge of the product and being very patient. Both Patrick Castleberry and Mike McCurdie are excellent in making this a smooth transaction. I was treated like a VIP and not someone they had to deal with. I will definitely refer my family and friends to make John Marazzi Nissan their first stop when buying new or used automobiles. I loved that my car was detailed with a full tank of gas. In the past, I have been lucky to get a 1/4 of a tank of gas. Oh, I almost forgot about the unlimited car wash feature. And the list goes on!! Thank you Patrick and Mike for making this a great experience. More
Guillermo and the entire Marizzi team made our lease experience very comfortable. Pointing out our lease/buy options made our decision very easy in a timely fashion. The test drive and the explanation experience very comfortable. Pointing out our lease/buy options made our decision very easy in a timely fashion. The test drive and the explanation of the automobile's options was very clear cut and the paper work and credit check was completed in record time My wife loves the car we selected and if she's happy, I'm happy! More
My daughter wanted a Nissan Altima, but the newer ones were all roughly $2000 higher than my budget. On 02/09/11, my wife and I thought we would check out the dealership. We met with Angel Pagan, who was were all roughly $2000 higher than my budget. On 02/09/11, my wife and I thought we would check out the dealership. We met with Angel Pagan, who was very nice. We explained our budget cap and what we were looking for. Angel showed us a black 2008 Nissan Altima 2.5S, listed at $14,800. The car was nice, but it had dings, scratches and frankly just didn't "wow" us. The GM, James Pool came over and asked how everything was going. We explained everything to him and he said he would be right back. Shortly thereafter, James called us over to look at another black 2008 Nissan Altima 2.5S. This car had a little more miles, but it was in stellar condition with tinted windows, new tires and no dings or scratches. This car was exactly what we were looking for, but I was skeptical because James knew my budget limit and if the other Altima was $14,800 (way out of my budget), how was I going to get this much nicer Altima for less. Well, I did!!! Although I went over my budget by a few hundred dollars, we got the car we wanted and feel great about it. Angel and James were awesome! Since the car is a sweet sixteen birthday present, Marazzi Nissan will deliver the Altima in their showroom-on-the-go trailer right to my house. Not only were James and Angel awesome, the Finance Manager, Dina was great as well. She was very patient with us, as we took some time making sure we wanted to buy the car. In the end, my wife and I could not be more pleased with the dealership, the personnel and customer service they provide at Marazzi Nissan. My daughter will be very surprised! Also, they provide a free lifetime warranty and free car washes to their customers (big selling points). My daughter will have no excuse for having a dirty car. My wife and I highly recommend checking out Marazzi Nissan if you are looking for a car. Chad and Ronda Parker, Naples, FL More
The reason for this review is to bring forth the sales issue that we encountered. We contacted many local dealerships with our request and found several cars at this location that we were interested in. issue that we encountered. We contacted many local dealerships with our request and found several cars at this location that we were interested in. Mike (Finance Manager) was very polite and very helpful, However Mike Amabile was not the right person to help us out. We have a bankrupcy on our credit and were looking to down size from a newer Yukon to a Altima or Sentra. We gave him several vehicles that were in the price range of what we were looking for, but he said that he could not help us on a Sunday because the banks were closed. He quickly dimissed us and excused his self. After several phone calls to his cell and office that were not returned we started our search elsewhere. I know that our situation is not unique, however he treated my wife and I as if it was. We have since purchased a 2010 Camry from Germain. It was not exactly what we were looking for but we settled because we did not want to do business with Nissan. More
Just purchased a 2008 Audi from John Marazzi Nissan. It was my first time buying a car on my own, and Mike was patient, kind and informative throughout the process. We were able to come to an agreement in was my first time buying a car on my own, and Mike was patient, kind and informative throughout the process. We were able to come to an agreement in a stress-free fashion and I am very satisfied with my overall experience from the picking and choosing of my vehicle, to the paperwork done with the business managers Tony and April. From what I can tell, this dealership in general seems to be under the very capable management of Joe, the way a business should be. I've been to almost every dealership in the area of Naples/Fort Myers and definitely recommend John Marazzi Nissan above the others to anyone who is looking to purchase a new or used car! Keep up the great work and thanks so much again! More
salesman listened to my needs & did not try to persuade me otherwise. feel that he tried to get me the best deal possible. finance was in transition of new computer system and did well with explai persuade me otherwise. feel that he tried to get me the best deal possible. finance was in transition of new computer system and did well with explaining situation & doing his best. "spinning the wheel" was fun with employees joining in. will write new review after any services done. More
I was originally referred to Joe at the dealership by a friend Ellen Albert who had bought a car not long before. Although Joe had called me, I actually ended up dealing with Mike Amabile through Joe. friend Ellen Albert who had bought a car not long before. Although Joe had called me, I actually ended up dealing with Mike Amabile through Joe. Although I had originally intended to just look to see what was available in my price range, Mike showed me a fantastic deal on a used toyota solara convertible which in the end I could not refuse. Even though I had wanted to look at a few other dealerships, I could not ignore and risk loosing this car. Having been married to a former dealership owner, I feel I have alot of knowledge as to what it takes to be in this business and have good salespeople. I have never liked being pressured by highly assertive and aggressive salespeople. My experience at John Marazzi was not that at all- but rather straight forward information and attention to my desires. I was very well treated and made to feel comfortable even with my difficult financial circumstances by all your managers and employees, specifically Mike, Jimmy (financial manager) and Joe. Thank you again for providing me with an overall fantastic and positive experience in purchasing my vehicle. Barbara Sweeney More