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Naples Mazda - Service Center

Naples, FL

4.5
930 Reviews

930 Reviews of Naples Mazda - Service Center

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February 20, 2023

First class. That is why I drive to Naples from fort Myers instead of going to the local one. More

by Z9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko Ruci
February 19, 2023

Worst oil change ever. Took 3 hours. Charged me far more than the coupon I was using. I had to pry information from the staff to find out what went wrong. Will never go bac More

by jrjerabek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Tercero, Matt Morano, Marko Ruci, Travis Hines
Feb 19, 2023 -

jrjerabek responded

Terrible service.

Feb 19, 2023 -

jrjerabek responded

Terrible service.

February 16, 2023

Great service overall. Always accommodating client needs even on a short notice. I am a longtime client and I feel special every time I interact with their personnel. Thank More

by SYLCOL2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Tercero, Matt Morano, Marko Ruci
February 13, 2023

Woman at the check in counter for the service department was kind, courteous, attentive, and when I asked her to please make sure I left earlier to make another appointment, she made that happen. More

by erodasdubon43085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman at service check in counter , Jake Davidson
February 12, 2023

Always a pleasant time, I don’t have much contact with anyone but Jake and Matt, but they always go above and beyond what is expected. On a few occasion, I was taken care of bt others and have never had a More

by KAWIERIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Davidson, Matt Morano, Marko Ruci
February 11, 2023

The place was clean, had accommodations people were pleasant and fast service and the video was great More

by DDALICANDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Davidson, Matt Morano, Marko Ruci
February 10, 2023

Very professional. The service advisor provided constant and accurate communication during my visit. Thank you More

by jimvannett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morano
February 10, 2023

MANAGER JAKE DAVIDSON WAS EXTREMELY HELPFUL. HAD A PROBLEM WITH MY KEY FOB AND HE FIGURED IT OUT. More

by rich1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Davidson
February 07, 2023

Matt was amazing and very helpful he took good care of me and my car. More

by NAIROBYT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morano
February 06, 2023

Quick and easy scheduling and drop off process. Recommended services explained in video of car being serviced. Will be back! More

by KELSEYECK.KE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morano
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