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Naples Mazda - Service Center

Naples, FL

4.5
930 Reviews

930 Reviews of Naples Mazda - Service Center

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November 23, 2023

Service was quick and easy. Videos are nice and easy. Danniela provided awesome service. Service was quick and easy. Videos are nice and show what was done and needs to be fixed More

by erivard04
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danniela Alves
November 22, 2023

2 hours is way too long to wait for an oil change. Had 11:00 AM appt. Didn't finish till after 1. More

by dandnaples
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Scott Anderson
November 22, 2023

Went above and beyond in making sure my needs were met while my car was in service for 3 weeks More

by YOUNGANDGILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero
November 21, 2023

Wonderful and helpful I don't have time for the reviews Thank you but I don't want to continue More

by JULIEWALLACK44
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Andrea Tercero
November 20, 2023

Normally we receive a video of what Naples Mazda has completed on our car and if there are any recommendations for repairs, cleaning, etc. This time however, the video was just a mechanic walking around More

by NVENHUIZEN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero
November 18, 2023

yes the service dept. always do a great job. I look forward to my next visit. More

by FALZARANOPHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Tercero, Travis Hines, Scott Anderson, Wade Miracle
November 18, 2023

Helpful good at what he does courteous kept his eye on progress gave good advice More

by AIRDALE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Anderson
November 17, 2023

They send me the wrong video of my car, and when I asked for the right one, she said it’s ok cause I didn’t have to pay. I left a message to ask for the right video of my car to the manager and nobody call More

by ESCRIBELE.ALE
Service Time
Recommend Dealer
No
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Excellent, honest service. Highly recommend John L Joshua B and Phil. Andrea and Scott in Svc are amazing as well More

by monica35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mistry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex mgr?, Andrea Tercero, Scott Anderson, Joshua Batson
November 17, 2023

Pleasant experience from start to finish. Service was done in a timely and efficient manner. And Scott was very professional. More

by FRANNIEBOLGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Anderson
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