Naples Mazda - Service Center

Professional, friendly and respectful. Listen to my concerns and fix them. The Service Department here is what sold me on this dealership. Listen to my concerns and fix them. The Service Department here is what sold me on this dealership. More

Scheduled appointment quickly, staff is very friendly & accommodating. Great job with my vehicle with courtesy & prompt service. accommodating. Great job with my vehicle with courtesy & prompt service. More

It always has great costumer service and everyone makes the process so smooth as well. the process so smooth as well. More

It was okay but waited 3 hours for an oil change… had an appointment. And then checked to see if the car was ready and it was and they forgot to tell me appointment. And then checked to see if the car was ready and it was and they forgot to tell me More

The people were kind and very professional. They kept us up to date with the progress. They kept us up to date with the progress. More

I had to take my car back to correct an oil leak that they caused during an oil change. they caused during an oil change. More

Every one was very helpful. I was kept informed about what was being done and what was ok I was kept informed about what was being done and what was ok More

Great location. Clean and inviting waiting area. Service was quick and efficient. Staff were very pleasant. The video was extremely helpful. Clean and inviting waiting area. Service was quick and efficient. Staff were very pleasant. The video was extremely helpful. More

Since the techs hadn’t arrived yet when I dropped off my car, they were going to reschedule me but they forgot, had to call a few days before and was told the guy who had helped me was let go, only to see h car, they were going to reschedule me but they forgot, had to call a few days before and was told the guy who had helped me was let go, only to see him the day I went in again, they forgot to call me about my car being ready, I reached out to them and they answered me late at around their closing time so I had to leave it there until the next day, never was sent the video of the repair and when I picked up my car, I noticed they had left stains inside. I realized I wasn’t even given any paperwork to keep like they usually do. I’ve never had a bad experience but this time everything about it was off putting. More

I could not believe the kindness first off, then I got this video showing me all the work being done by the technician doing the work explaining everything. Who does that? Was totally awesom this video showing me all the work being done by the technician doing the work explaining everything. Who does that? Was totally awesom More