Naples Mazda - Service Center

Didn’t give up in looking for the dimming mirror for my car and ordered it for installation. Good work. car and ordered it for installation. Good work. More

Everyone had been very nice to me , and John was fast to do all the paperwork . Even if I wanted a gray color he really wanted me to see the deep crystal blue . And that is what I have and I love it . do all the paperwork . Even if I wanted a gray color he really wanted me to see the deep crystal blue . And that is what I have and I love it . More

it’s always a pleasant experience to bring my car to Naples Mazda. Mariano was excellent and provided very good customer service. The service Director Justin is always here to greet you with a smile. Naples Mazda. Mariano was excellent and provided very good customer service. The service Director Justin is always here to greet you with a smile. More

Mariano Garcia was great. I didn’t have an appointment and he scheduled me right away. I didn’t have an appointment and he scheduled me right away. More

Wait was too long, Otherwise fine For what I had done 2 1/2 hrs seems too long 1/2 hrs seems too long More

Easy to schedule at my convenience Very pleasant intake provider Explained all charges Very nice waiting area provider Explained all charges Very nice waiting area More

They ran the diagnostic and performed the software update at no cost to us. Which was great but they did take 1 hour longer than originally planned. No biggie though. They got the job done and now it runs p at no cost to us. Which was great but they did take 1 hour longer than originally planned. No biggie though. They got the job done and now it runs perfectly More

I have never had the experience I had this last visit. I had a 11:45 appointment. At 2:20 I went over to see what the problem was. She said it would be 30 more minutes. And she was having trouble locating I had a 11:45 appointment. At 2:20 I went over to see what the problem was. She said it would be 30 more minutes. And she was having trouble locating the person doing the service on my car. I had made a 3 o’clock appointment for that day thinking I would have plenty of time since I had an 11:45 appointment. I told her I had to have my car at 2:40 serviced or not. I also observed another man who had an appointment at 12:15 and his car was not Completed as well and he had to leave without having the service done if you don’t have the staff to take care of the appointments, then spread out the appointments and don’t take as many. It should never take three hours to do an oil change. She did give me a discount for the weight and I did appreciate that More

Feedback from the inspector was amazing, the best I have ever received. The only thing is at other Mazda dealerships they wash my car after service, and this one does not. ever received. The only thing is at other Mazda dealerships they wash my car after service, and this one does not. More

So far the sales process was great,just had first service done,excellent experience,love my CX70 Hybrid. done,excellent experience,love my CX70 Hybrid. More