Naples Mazda - Service Center
Naples, FL
1,059 Reviews of Naples Mazda - Service Center
Service advisor was organized, timely and explained things well. He provided updates on the progress. I was in and out in about 90 minutes. Overall a great experience. things well. He provided updates on the progress. I was in and out in about 90 minutes. Overall a great experience. More
Roger was very pleasant to deal with. The waiting area was clean & comfortable. Had my car back in 90 minutes. All in all, a good experience The waiting area was clean & comfortable. Had my car back in 90 minutes. All in all, a good experience More
I’m a snowbirder from up north, get my car serviced every season before I go home. Always a pleasant experience with the service department, they explain everything and answer all my questions, thanks see yo season before I go home. Always a pleasant experience with the service department, they explain everything and answer all my questions, thanks see you next year More
Roger Hess is an out standing customer service manager. Explanatory, cordial, and helpful. One of the best I’ve seen in the industry. Explanatory, cordial, and helpful. One of the best I’ve seen in the industry. More
Everybody was very cordial and feedback was very good. Will continue to bring my car to this dealership. Will continue to bring my car to this dealership. More
Prompt service, Roger was great to work with for my service. Call back serviced and part ordered for my car service. Call back serviced and part ordered for my car More
Very good communication with Roger. We bought a new car so service was 6 months away but we had a small problem that Roger took care of immediately. Very good company all around. We bought a new car so service was 6 months away but we had a small problem that Roger took care of immediately. Very good company all around. More
Roger truly made me feel like a valued customer. He was professional, courteous, helpful, informative and reassuring. I will return to Naples Mazda purely as a result of his interaction with me! He was professional, courteous, helpful, informative and reassuring. I will return to Naples Mazda purely as a result of his interaction with me! More
Very efficient and thorough. Pleased & impressed with video inspection. Pleasant and engaging service desk staff. Pleased & impressed with video inspection. Pleasant and engaging service desk staff. More
Easy dealing with the service representative. Vehicle was serviced promptly and the video report was very helpful. Will use their service departments regularly. Vehicle was serviced promptly and the video report was very helpful. Will use their service departments regularly. More