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Naples Mazda - Service Center

Naples, FL

4.5
997 Reviews

997 Reviews of Naples Mazda - Service Center

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February 21, 2025

Service department has to date been clear and proactive about what my CX5 may need. There is no pressure if I choose to wait on a particular service. More

by jgs347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Everyone in the service department is very helpful. The video they take when they complete the service is very helpful.. More

by rv.rgw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Roger was very friendly very and helpful - excellent communication from him. And the free pizza at Donato's was a nice perk! Service took a little longer than expected, but still OK overall. More

by Betheldoc
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Hess
February 14, 2025

Even though we were not regular customers they were able to get us in for urgent service very quickly. We were able to get a loaner SUV and they did an excellent job keeping us informed. The service was d More

by pjb2921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Brought car in for 7500 maintenance. Work started on time. Finished in 30 minutes. Great experience. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

They were very good and professional and courteous. They even gave me a complimentary wash. Thank you for great customer service. More

by noreply+9175661187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Roger took great care of me and my CX-5! Thank you all very much! More

by JEFFERY.A.OAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Great experience, very helpful and pleasant staff, highly recommend to anyone looking to get or service a car! More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Our 1st visit. Standard maintenance needs. Service consultant Roger was top notch. In and out quickly. More

by noemail_7428153
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Racqel by phone very helpful
February 06, 2025

Thorough service, on time - start and finish - polite attentive staff. Excellent coffee and snacks! And car washed. More

by PETERABLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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