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Naples Mazda - Service Center

Naples, FL

4.5
1,046 Reviews

1,046 Reviews of Naples Mazda - Service Center

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April 03, 2025

Service is completed in the timeframe quoted staff is extremely helpful They searched for an accessory for me, even though Mazda did not make it More

by richmiller12741
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Hess
April 02, 2025

Maria at the desk was so awesome and easy to work with super recommended thanks More

by EYMAR9831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria lobos think it was
April 02, 2025

Great staff and comfortable lounge - do everything you ask- service mgr Roger great- Roger Speck More

by ROGERWSPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Roger was excellent! Very knowledgeable and helpful. Answered all of my questions in a very efficient manner. The technician was also excellent. I loved the video report More

by scancillieri
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Hess
March 31, 2025

They really redeemed themselves! thank you Mazda for my replacement shifter…and a pleasant customer experience be well More

by mommaclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Listened, understood, and made it work. Great service, glad I made an appointment with Naples Mazda More

by rhb006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Pleased with service, didn’t know my oil was a lot more expensive than oil change advertised and wasn’t too happy with bill received. More

by Williamamason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Service writer was good about keeping me advised. There was a timing issue where I was originally told the work would take an hour and a half to two hours. An hour in I was told it would take anoth More

by MYFLWRLGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Areonna Wilson
March 30, 2025

The service people efficiently handled questions, responding as quickly as possible with care and good humor. More

by mday6160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Friendly service advisors, easy to schedule an appt. , performed warranty work easily without any issues More

by noemail_7883168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lobos
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