Naples Mazda

When walking inside Mazda dealership I and my daughter we’re greeted with a smile and can we help you with anything they we’re right on point ,immediately I have to say I’ve been to a lot of dealerships b we’re greeted with a smile and can we help you with anything they we’re right on point ,immediately I have to say I’ve been to a lot of dealerships but Mazda you Rock!! everyone there was friendly especially Jacob and Arley did my paperwork I told them what I wanted and they got me more than what I wanted Mazda you rock !! I love being part of the Mazda family ❤️. Thank you so much I love my Mazda CX 5, I look forward to my next car with Mazda until then keep up the friendly warm welcomes. Sincerely yours Mary. More

I LOVE my new Mazda CX5! It was a great experience. The sales crew went above and beyond to make sure I was happy and satisfied! It was a great experience. The sales crew went above and beyond to make sure I was happy and satisfied! More

Didn't go with the intension of purchasing on the day of the sale, the personnel worked really hard to get into a automobile that I could afford. Great personnel. the sale, the personnel worked really hard to get into a automobile that I could afford. Great personnel. More

Great customer service and great guy. Always pleasant in the service department. Would recommend to everyone. Always pleasant in the service department. Would recommend to everyone. More

I've been buying and selling vehicles for over 30 years, first name basis with dealer owners up north, as well as a business owner and managing a staff of 30 at peak . You my friend are the epitome of the first name basis with dealer owners up north, as well as a business owner and managing a staff of 30 at peak . You my friend are the epitome of the stereotypical car dealership GM, and that's being kind. Truth be told, you were the main catalyst for my decision not to pull the proverbial trigger yesterday on the BMW. In just the few minutes of observing your arrogance , and the fact that you are allowed to conduct your management style on a daily basis at someone else's business in such a manner of which surely breeds contempt, disfunction, and low morale throughout the ranks there is unsettling. Consumers need to be made aware of the insincerity, forged, and feigned ( phoney) customer service tactics, and obvious lack of having your customers best interests at the forefront of doing business. Your just looking for the quick buck, providing no flexibility which in the long term will affect you at some level . I will make it a point to steer as many potential buyers clear of you, and your dealership. Thank.you.for providing me.with the insight, so I can be sure I purchase my next two vehicles locally where the customer is not blatantly, and unremorsefully subjected to that style of sordid, and ungenuine behavior. Regards, Rob Horlbogen More

worst experience we had. we bought with cash but they called me about additional fee. They made lots of mistake for fee, I had to pointed out couple time to get right amount, we bought with cash but they called me about additional fee. They made lots of mistake for fee, I had to pointed out couple time to get right amount, we weren't informed they do not have title so we had to wait over 7 weeks for them to process title, now 2 month no title, registration nor plate. For sure we will NEVer buy car from this place. we promised so many things but it was lie, So So disapointed More

Eric Bento is one of the best Auto Technicians I have ever had the privilege of knowing. I am sure he has over 30 years experience with Mazda products and can fix ANYTHING that might go wrong with your M ever had the privilege of knowing. I am sure he has over 30 years experience with Mazda products and can fix ANYTHING that might go wrong with your Mazda. A++. A great guy also.. More

Jacob worked very hard and the rest of the staff made our experience at Naples Mazda a pleasant one. our experience at Naples Mazda a pleasant one. More

Great experience and great staff thanks Jacob , Phil and Dan . Totally unexpected purchase but a very pleasant one . Dan . Totally unexpected purchase but a very pleasant one . More

Always great service! I appreciate the lack of pressure to make a deal. Jacob gave me ample time to think about it and answered all my questions honestly. I would recommend him whole-heartedly! 😊 to make a deal. Jacob gave me ample time to think about it and answered all my questions honestly. I would recommend him whole-heartedly! 😊 More