Naples Mazda

Clean showroom sales people & service are friendly they Accommodated my need to change my service appointment a few times due to illness. They were able to fit me in. Accommodated my need to change my service appointment a few times due to illness. They were able to fit me in. More

It’s the best experience Iwe have had buying a car in our lives. Fun and knowledgeable and the opposite of a pushy sales person. lives. Fun and knowledgeable and the opposite of a pushy sales person. More

Very please with the service, salesperson Philip Schofield vey professional and attentive The setting ambiance very comfortable Schofield vey professional and attentive The setting ambiance very comfortable More

We love Mazda dealership in Naples! Best sales and service personnel, I recommend them to all my friends and family. Best sales and service personnel, I recommend them to all my friends and family. More

Our buying experience was horrible. They didn't provide what was promised (free oil changes and tire rotations at ANY Mazda dealership for 3 years), charged us extra $1000, and I'm stil They didn't provide what was promised (free oil changes and tire rotations at ANY Mazda dealership for 3 years), charged us extra $1000, and I'm still waiting for the refund 2 months later. Also was pushed to finance the car instead of paying cash, which cost us extra$$. Were charges $2477 for Naples Advantage, never got any of the services. Car wasn't cleaned and tank wasn't filled when got the vehicle. Still fighting to get what I'm owed. More

Great customer service. Service was clear. On time Over all nicely done. That’s is it Service was clear. On time Over all nicely done. That’s is it More

Very nice, Help me get what I needed With no problem and was very nice about everything was very nice about everything More

They gave me what I wanted in the end. Your service department is the BEST Your service department is the BEST More

Initially, difficulty contacting someone to get “back to me”.(.I’m a “ snowbird”)…when “resolved” all else went smoothly. Was not satisfied with the “process” of explanation of the warranty….very polite me”.(.I’m a “ snowbird”)…when “resolved” all else went smoothly. Was not satisfied with the “process” of explanation of the warranty….very polite presentation.. no issue there.., but the “process” seemed like a”hustle.” HUGE amount of paper docs ( all reduced to a thumb drive—which I guess is alright in the digital age (remember I’m a relic of the silent generation). However, once an agreed upon price was mutually agreed to …to be confronted with new options potentially adding thousands of dollars to an acquisition decision and the commitment of funds thereto was disconcerting. (How’s that for politeness instead of the “three capital letter acronym” currently in vogue and use —-even I do it on occasion) Finally a little more attention up front on options regarding state licensing fee ($381 as I recall) which had I been aware I could have saved $200 had I been asked or spoke up that I had a FL tag and registration (account my purchase of the Mazda came on the heels of a car swamped—out by Hurricane Ian) and too when/when do I get my car title? You’re constantly thinking of questions etc when car buying….the ball drops on occasion In closing I want to reiterate the service/attention and updating of arrival from Coby and Elliot was very professional, thorough and appreciated. I will recommend Naples Mazda to friends and associates. More