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NYE Volkswagen
Rome, NY
255 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 255 reviews
Verified Customer
August 27, 2024
It was great working with Dave and Bob at Nye Volkswagen in Rome, NY. Very knowledgeable and helpful. in Rome, NY. Very knowledgeable and helpful. More
by bradnhol
August 26, 2024
Thank you for the fast and easy sale! If we love it we will be back! We love it so far! Be back in 3-4 yrs! If we love it we will be back! We love it so far! Be back in 3-4 yrs! More
by jamibarnum70
Employees Worked With
August 18, 2024
Everyone at NYE Volkswagen was friendly and professional during my service visit. Communication was prompt & clear. during my service visit. Communication was prompt & clear. More
by themcnairfamily
Employees Worked With
August 17, 2024
It was ok service. I was surprised that I mentioned interest in purchasing a new vehicle and received no help or response. I’ve had numerous brake issues with every T I was surprised that I mentioned interest in purchasing a new vehicle and received no help or response. I’ve had numerous brake issues with every Tiguan I’ve purchased. Maybe time to try a Chevy or dodge More
by pwalhoot69
Employees Worked With
August 16, 2024
Was very professional and kept me updated on what was happening. Fixed the wipers and my jeep passed inspection!!! Good service great staff. happening. Fixed the wipers and my jeep passed inspection!!! Good service great staff. More
by pannshearer@gmail.com
August 15, 2024
explained what was wrong and the work required including time estimate. Work was completed within quoted time time estimate. Work was completed within quoted time More
by jamespolites
Employees Worked With
August 13, 2024
Service was fine, people were friendly, no complaints, gripes or irritations. What’s with this stupid 15 word minimum? gripes or irritations. What’s with this stupid 15 word minimum? More
by ZEPPO
