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NYE Volkswagen

Rome, NY

Overview
Employees
Reviews
Vehicles
4.8
244 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa. One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
Contact Dealership

5865 Rome-Taberg Road

Rome, NY

13440

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Showing 244 reviews

August 09, 2024

Friendly, responsive and very accommodating. Made my 1st car purchase a wonderful and pleasant experience. More

by jessica4marykay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby
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Aug 15, 2024 -

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 03, 2024

Got us in same day for inspection and didnt take long at all. Great service!! More

by MARKCIOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 03, 2024

Service was fine, no complaints. What’s with this stupid 15 word minimum? Keep sending me these and I’ll unsubscribe you! More

by VANHATTENANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 02, 2024

The entire experience from start to finish was seamless. No pressure at all. Will definitely recommend to anyone looking for a new or used VW! More

by djkiser72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 01, 2024

Very courteous and knowledgeable staff. Expedited the purchase process efficiently. Car was delivered in excellent condition. More

by HERAMBA.PRASAD
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
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Aug 07, 2024 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 01, 2024

The process and purchasing the car from Stark to finish it was smooth and easy! More

by mandinga33
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 31, 2024

Good courteous service. .Chris is a great mechanic. Tina is very helpful. Got my car back fixed right More

by Dontshare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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Aug 07, 2024 -

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 29, 2024

Representatives are knowledgeable, friendly, and helpful. Service is thorough and efficient. Waiting area is comfortable. More

by pstone23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 29, 2024

Too expensive. I dislike going there because of the excessive TV commercial assault. I only go to NYE if I believe the car needs a VW technician. More

by JWALSH008
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember.
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Aug 07, 2024 -

NYE Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 28, 2024

Took more than one attempt but did find my problem and fix it. Thank you More

by amp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't see any service male.
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