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NYE Volkswagen
Rome, NY
254 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 254 reviews
October 25, 2024
Nye consistently shows excellent customer service from my experience. I recently leased a vehicle from them because they offered me the lowest price and over all best deal, by far, compared to other dealersh experience. I recently leased a vehicle from them because they offered me the lowest price and over all best deal, by far, compared to other dealerships. I worked with Bobby (finance) and Max (salesperson). Bobby gave straight to the point answers and Max was knowledgeable about the car I was pursuing. More
by theresa.m.sheldon@opwdd.ny.gov
Verified Customer
October 25, 2024
I am very pleased with the staff and communication with staff and the fast work they did and do staff and the fast work they did and do More
by princessofpower02
October 24, 2024
Great service in reasonable time. Friendly staff. Explained problem and solution well Thank you very much. Friendly staff. Explained problem and solution well Thank you very much. More
by Cindy
Employees Worked With
October 24, 2024
Excellent and prompt service. Dave and Bobby were so courteous of our time. Will definitely visit again. Dave and Bobby were so courteous of our time. Will definitely visit again. More
by Dmcorvette
October 21, 2024
Fine service, easy to work with, satisfied and nice to do anything the car needs anything the car needs More
by amina191963
Employees Worked With
October 16, 2024
Awesome service work done! Thank you for taking such great care of my car! I really appreciate NYE! Thank you for taking such great care of my car! I really appreciate NYE! More
by C021957W
October 13, 2024
Very friendly and professional staff. Quick response for service of my vehicle .Would recommend the service department. Quick response for service of my vehicle .Would recommend the service department. More
by WALLYDRIVER55
Employees Worked With
October 13, 2024
I took my car in to be looked at for being sluggish back in July and was recommended to have a new air filter and spark plugs. I got a new air filter. 3 months after the car does the same thing but with all in July and was recommended to have a new air filter and spark plugs. I got a new air filter. 3 months after the car does the same thing but with all sorts of codes. Opted to do spark plugs. The issue was a short in the fuel injector. Told it was not under warranty, cost almost 1k. Did some research and it was a recall from last year. Could have been taken care of July. Called VW just to make sure. Did not pay anything. I should not have had to look all that up as I was told it would have popped up on their computers. More
by cuddlyred
Employees Worked With
October 07, 2024
Max was very informative, personable, professional and helpful. He gave us great options and answered all our questions. He was very knowledgeable about the vehicles we looked at and accommodating to our helpful. He gave us great options and answered all our questions. He was very knowledgeable about the vehicles we looked at and accommodating to our needs. We were very pleased with Max and would highly recommend him to others. More
by Joshysnana
Employees Worked With
