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NYE Volkswagen
Rome, NY
242 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 242 reviews
November 13, 2024
Courteous, professional, & fun! Bobby the Finance Manager and Niko my Sales Rep were both a complete pleasure to deal with and answered all my questions! I will highly recommend NYE Bobby the Finance Manager and Niko my Sales Rep were both a complete pleasure to deal with and answered all my questions! I will highly recommend NYE VW to everyone!!! More
by Lcenajko
Verified CustomerEmployees Worked With
Niko
November 12, 2024
The dealership is easy to make an appointment at and Tammi was very nice and helpful. Tammi was very nice and helpful. More
by Catherine
Employees Worked With
November 10, 2024
Very good customer service at nye auto thank you so much for the loaner 🚗 mary and Pasquale Ristagno for the loaner 🚗 mary and Pasquale Ristagno More
by LINOITAL
November 08, 2024
Superior service. Everyone is outstanding from parts department to service department. Will do business again. Thank you. Everyone is outstanding from parts department to service department. Will do business again. Thank you. More
by SG2017SG
November 08, 2024
Great experience at NYE VW will continue to buy and have my vehicles serviced! Great people! my vehicles serviced! Great people! More
by chrisbeasock
October 29, 2024
Very informative and friendly! Good about answering my questions. Also much better and different from Romano VW in Fayetteville. Good about answering my questions. Also much better and different from Romano VW in Fayetteville. More
by ronhoham
October 27, 2024
Outstanding job and performance. Couldn’t asked for better service. I even was provided with loaner. Thanks Couldn’t asked for better service. I even was provided with loaner. Thanks More
by SG2017SG
October 25, 2024
I am very pleased with the staff and communication with staff and the fast work they did and do staff and the fast work they did and do More
by princessofpower02
October 25, 2024
Nye consistently shows excellent customer service from my experience. I recently leased a vehicle from them because they offered me the lowest price and over all best deal, by far, compared to other dealersh experience. I recently leased a vehicle from them because they offered me the lowest price and over all best deal, by far, compared to other dealerships. I worked with Bobby (finance) and Max (salesperson). Bobby gave straight to the point answers and Max was knowledgeable about the car I was pursuing. More
by theresa.m.sheldon@opwdd.ny.gov
