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NYE Volkswagen
Rome, NY
250 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 250 reviews
November 27, 2024
Both the sales department and service departments are always friendly, helpful, timely, attentive, and they go above and beyond. always friendly, helpful, timely, attentive, and they go above and beyond. More
by RAIGANERIN33
Verified CustomerEmployees Worked With
November 26, 2024
A pleasant experience overall with terrific customer service. Tami was friendly and extremely competent in setting the appointment and getting parts ordered for work accomplished service. Tami was friendly and extremely competent in setting the appointment and getting parts ordered for work accomplished More
by THARDING861
Employees Worked With
November 25, 2024
Very friendly and efficient service. Tina was very pleasant and easy to work with. I did not feel pressured or rushed. Tina was very pleasant and easy to work with. I did not feel pressured or rushed. More
by MYWORLDVINTAGE
Employees Worked With
November 25, 2024
Pleasant experience at Rome NY VW got an oil change quickly and efficiently all good quickly and efficiently all good More
by graub613
Employees Worked With
November 23, 2024
Being a Honda owner for well over a decade, this was our first time purchasing a Volkswagen. Our salesman, Niko Costello, was honest, genuine and sincere. It was a pleasure to purchase our Tiguan from him. first time purchasing a Volkswagen. Our salesman, Niko Costello, was honest, genuine and sincere. It was a pleasure to purchase our Tiguan from him. Loving the car so much! Would definitely recommend Niko to others! More
by annmarie333
Employees Worked With
Niko Costello
November 20, 2024
Tami was very helpful scheduling my appointment and checking me in when I came in. The service was quick and I was on my way. Thank you VW for great customer service. checking me in when I came in. The service was quick and I was on my way. Thank you VW for great customer service. More
by STORMYNA80
Employees Worked With
November 19, 2024
Excellent visit and a pleasure to make a vehicle purchase easy from the test drive to the drive off.Recommend as this my 3rd vehicle from NYE VW easy from the test drive to the drive off.Recommend as this my 3rd vehicle from NYE VW More
by KAHALE72
November 14, 2024
Great experience! Always enjoy and will continue to get my vehicle serviced here. Nice waiting area! Always enjoy and will continue to get my vehicle serviced here. Nice waiting area! More
by mike@kaalekahi-adams.com
November 13, 2024
Courteous, professional, & fun! Bobby the Finance Manager and Niko my Sales Rep were both a complete pleasure to deal with and answered all my questions! I will highly recommend NYE Bobby the Finance Manager and Niko my Sales Rep were both a complete pleasure to deal with and answered all my questions! I will highly recommend NYE VW to everyone!!! More
by Lcenajko
Employees Worked With
Niko
November 12, 2024
The dealership is easy to make an appointment at and Tammi was very nice and helpful. Tammi was very nice and helpful. More
by Catherine
Employees Worked With
