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NYE Volkswagen
Rome, NY
272 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 272 reviews
October 20, 2023
Everyone was so friendly and knowledgeable. Erik was so nice he knew a lot about the car and showed me all the cool things even helped me setup my phone. We had a wonderful time.thank you Erik was so nice he knew a lot about the car and showed me all the cool things even helped me setup my phone. We had a wonderful time.thank you More
by KWEB5231
Verified CustomerEmployees Worked With
Erik Carlson
October 19, 2023
Everyone was very friendly the dealership was very clean the day I was there they were busy the day I was there they were busy More
by NIKKI69.PR
Employees Worked With
October 18, 2023
Great service from David. No pressure! Easy deal. I would buy from this dealership again! No pressure! Easy deal. I would buy from this dealership again! More
by FSINATRA94
October 17, 2023
Everyone was helpful and knowledgeable. . No pressure sales people and nobody rushing through our time choosing. From start to finish a pleasant experience. . No pressure sales people and nobody rushing through our time choosing. From start to finish a pleasant experience. More
by gauger926
Employees Worked With
Matt
October 10, 2023
Our salesman Frankie was awesome and listened to our needs and met them with no problem. We had a great experience and would go there in the future! needs and met them with no problem. We had a great experience and would go there in the future! More
by demauromary
Employees Worked With
Frankie Gonzalez
August 24, 2023
Was quite pleased with my salesman (Erik) and Sales Manager (Mark) on my recent VW Arteon purchase. Both gentleman were extremely professional and knowledgeable. The negotiating process was seamless Manager (Mark) on my recent VW Arteon purchase. Both gentleman were extremely professional and knowledgeable. The negotiating process was seamless and very fair. I highly recommend this dealership. More
by larrymaria1979
Employees Worked With
Erik and Mark
November 07, 2022
I just wanted to say how helpful Erik Carlson at NYE VW was. He was nice and kind. he answered all my questions I am very happy with my VW jetta 2019 👍 was. He was nice and kind. he answered all my questions I am very happy with my VW jetta 2019 👍 More
by loomis_frank
Employees Worked With
Erik Carlson
July 27, 2022
In just a few short days I am already into my new car and everyone I worked with especially Michael we're very very patient caring and compassionate. They made this experience a very positive personal experi everyone I worked with especially Michael we're very very patient caring and compassionate. They made this experience a very positive personal experience and I am very proud and glad that I went there to get a new car. More
by Trisley40
Employees Worked With
Michael
June 20, 2014
Great Experience!!! I had a great experience buying a new gti from VW of Rome. This place is the best. The most honest dealership I have ever dealt with! I will definitel I had a great experience buying a new gti from VW of Rome. This place is the best. The most honest dealership I have ever dealt with! I will definitely return. More
by Jon Buckley
Employees Worked With
Mike Hayes, Rich Belcastro
